Great quality and service throughout our home build. We couldn't be happier with the overall…read moreexperience.

We purchased a home in Murfreesboro with Ole South and we had a very good experience. The builder…read morewas attentive and responsive.

Ryan Homes is less than a one star if for no other reason than they left the neighborhood with…read moreGhertner Property Management as the HOA management company. This is horrifying enough to earn them a 1-star rating. Otherwise, they have several very poor policies that tell the home buyer that they really dont care about you. So, keep your expectations low and you'll be fine.

I was a going to be a cash buyer and they required a $10000. deposit. The house was mostly…read morefinished. I listed a punch list to be complete before closing. 3 weeks went by nothing done. they postponed one closing. I refused to close till punch list was complete. I could have done the work in one day. They listed the reason i wouldn't close as buyers remorse. I knew if they wouldn't do repairs before closing , I knew the warranty was useless. They refused to refund any of my $10000. Truly a poor quality, shabby workmanship, no warranty coverage, customer service is non existent after they have your money. BUYER BEWARE!!!! READ REVIEWS BEFORE VISITING THEY'RE HOUSES. SPREAD THE NEWS OF THIS PREADATORY COMPANY. Benny C. 03/08/2024

DO NOT SIGN ANYTHING. So during home inspection we found some small problems. Was written down and…read moretold it would be fixed by the end of the week. Well 3 months now and 2 problems have not been taken care off. No one wants seems to want to fix what they promised in writing to fix. Bad customer service. They got there money so why should they care now. DO NOT COMPLETE SALE WITHOUT EVERYTHING TO YOUR LIKING.

I have been holding off submitting a review for several years due to the frustration with Ted (the…read moreowner's son or son-in-law). I have been in my house for over 7 years now and structurally the house is great. The first guy who started the framing of the house (whose name is Johnny) was amazing. He would write things down and follow up. When I had a problem, I could contact him and he would take care of it fairly quickly to my liking. Now when the job was passed off to Ted to finish the house, that is where the frustrations started. He would not write things down which led to him forgetting to do things. I had to remind him several times to do something that he should have written down. His lack of communication and follow up was also frustrating because he would not get the job done unless you stayed on him. When we closed on our house, we were told that if we had any issues to call Excel and they would take care of the little things. Ted came out and told me to call this company for this issue and that company for that issue instead of taking care of his customer himself. I ended up fixing the couple of spots that he wouldn't take care of. Also, he told us that a few days after we closed he would be over to do a repair, it wasn't until the 1 year warranty was almost over when he finally came thanks to me contacting him once again. It took almost two years after we moved in to get him to finally clean my bricks which was poorly cleaned when the house was built (I mentioned it at the closing also). There are a few more things that Ted never followed through but I mentioned the main ones. If I had to do it again, I would not have signed the papers until EVERYTHING that Ted was supposed to have done got finished. Overall the house is great and for the most part the build quality is pretty good, but having to deal with Ted really put a damper on the whole house building experience. I wouldn't recommend using Excel if Ted was still doing his thing and not taking care of the customers.

We found a house we liked that was still unfinished. Tried to put an offer on the table and…read morecouldn't even get a response from the builder or listing realtor. Our realtor called again and again and the only person that would talk to us was an assistant. They asked us to rewrite an offer instead of countering and we only got that info from the assistant. Listing realtor included Dan Alcorn and another person with Bob Parks Realty. VERY UNPROFESSIONAL all around: builder, realtor, company, etc. I will never buy a house from either group in the future.

I am in the finishing stages of building a custom built home by Titan Home Builders. My husband and…read moreI have worked with the Project Manager, Adam Terral closely throughout this process and I cannot express the gratitude we have for him. He has stuck with us throughout the entire process (even with a TON of changes) :) and has never made us once feel that we were the "pestering clients" that we are! Haha I will build with Titan Home Builders EVERY SINGLE TIME!!!! I recommend anyone that is looking for a custom builder that shows professionalism, care, and an eagerness to get the job done right the first time.

Everything always goes well at Red Realty! I have never had…read morean issue with when working with any of the wonderful agents or staff! A+++ Also, the website www.RedRealty.com is beautiful and super user friendly. They really do provide the whole package! I will continue to use them for all of my Real Estate needs!

It was ok. Only communicated via text. I also received automated notifications that I attempted to…read moreturn off but still received.