Cant believe it !! Disorgonized.Shelfs emty , carton boxes in isles !!…read morePrices indicated on shelf is not the same at checkout. Wont be comming back !!

If I could leave a zero I would and it goes to costumer service. The girl at the cash register…read morecould not have been more rude. We had an item that did not have a price tag on it and told her that it was the only one we could find in the store. With a rude attitude she told us, we need a similar item to ring it up. We patiently waited. When the item could not be found by another employee, again with negative attitude she told us she could not sell it to us because she did not have the sku number. Little did she know I had already looked it up online and had the sku number available. At the end the item was sold to us with the sku number I provided to her from their online website. I know you could have done this yourself and shame on you. This goes to management, please do better. We have more class than to make a scene, but the treatment was so uncalled for.

Since recently moving to the area, I have been by The Flower Store three times shopping for items…read moreto decorate my new home; unfortunately not one time has anyone offered to help me - ever. There has always been plenty of activity within earshot in the back, I assume while they're working on flower orders; the storefront clearly is not the priority which is surprising because it is filled to the brim with lots of beautiful, expensive things so I know he's got a lot invested in it. I could have easily purchased what I needed online, but wanted to support a local retailer in my new hometown, and even though they did have what I was looking for this last visit (for less than I had seen online) I was so annoyed by being ignored a 3rd time in a row, I left empty handed and gave my business to an online retailer in the end. I don't know what I - a middle-aged woman in work attire - did to give them the impression that I wasn't a serious customer. I understand this is a college town, and maybe they're used to the college kids not being able to afford their nice things, but college kids have parents, like me, who can. I recommend, at the very least, the store get a bell on their door, and when it rings, acknowledge the people who are attempting to patronize you; that, alone, would have resulted in my business.

On December 1st I spoke with Marley at The Flower Store to place an order for floral arrangements…read morefor my Uncle's service on December 2nd. I realize that this was short notice. Marley was very compassionate and extremely helpful. I am grateful that I chose The Flower Store.