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    Southern Custom Shutters

    5.0 (5 reviews)
    Open 8:00 am - 4:00 pm

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    Response time

    2 days

    Response rate

    100%

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    Recommended Reviews - Southern Custom Shutters

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    2 years ago

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    Joseph H.

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    3 years ago

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    Joseph H.

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    3 years ago

    We love our new blinds, professionally installed, great pricing. The company is easy to work with and product is made in USA.

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    Joseph H.

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    3 years ago

    Excellent company! I got a fair price on new shutters . They're so beautiful! Installation was quick and the rep was so courteous and nice!

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    5 years ago

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    Ask the Community - Southern Custom Shutters

    Does Southern Custom Shutters do repairs to existing shutters? Our dog opens and closes our sunroom shutters by biting the bottom slats and has left teeth marks in them. Wondering if SCS can repair or replace the affected slats only.

    Yes, we can replace louver slats for plantation shutters. We manufacture here in High Point, NC so we have materials needed here at our shop

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    Pella Windows and Doors Showroom of Greensboro, NC

    Pella Windows and Doors Showroom of Greensboro, NC

    (10 reviews)

    Let me start by saying that I am life long Pella consumer. I upgraded my first home with (13) Pella…read morewindows and (3 ) Pella doors. This unstall was completed in (5) weeks after the initial order with no flaws whatsoever. I was 100% satisfied with the LOWE'S installation team. I decided to have a front door and storm door installed on a new house just for the sake of having a Pella product in my new house. I made the mistake of using Pella of NC and it was absolutely the worst experience I have encountered in my 35 years of home ownership dealing with all sorts of businesses and contract services. My order consisted of an exterior door and a storm door. If not for the excellent installation by Jimmy, I would rate Pella at ZERO STARS if possible. It took nearly 7 months to finally get the door and proper hardware installed due to damaged product, several re-orders, and a no-show by Pella on a scheduled installation. Pella did offer a compensation of slightly less than 10%, but I feel I deserved more based on the following timeline: 12/9/24: Doors ordered 2/6/25: (1st install attempt) Door was severely damaged and had to be re-ordered 5/2/25: (2nd install attempts) Pella was a no show and did not contact me. (inexcusable) - Pella informed that my new door was "missing" and they would call me back when found - After a week they called and said they could not locate the door and had to re-order again 6/13/25: (3rd install attempt) Both doors are installed but there were no hardware/handles for the door - Hardware was re-ordered 7/7/25: Door hardware was installed Several Pella employees confided in me that Pella management can't keep up with small orders and that a recent influx of new employees was the cause of mismanagement and poor communication within Pella. Based on my experience, it is obvious that several key players on the Pella team have reached their level of incompetence. I would definitely consider other options based on the high number of one star reviews on Google, Yelp and the Better Business Bureau.

    It's been almost a month. I emailed customer service per their request. Still nobody has reached…read moreout, contacted me, followed up by phone or email. I've provided them everything they needed to look into this. They simply do not care.

    Southern Custom Shutters - blinds - Updated September 2026

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