1. Southern Garage Guys

    1. Southern Garage Guys

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    Bankston, AL

    Southern Garage Guys

    5.0 (1 review)
    Open Open 24 hours

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    Response time

    20 minutes

    Response rate

    100%

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    2 months ago

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    Red Mountain Garage Doors

    Red Mountain Garage Doors

    (3 reviews)

    Predatory bait-and-switch marketing funnel. Avoid this company…read more DO NOT FALL FOR THEIR $49 PROMOTIONAL TUNE-UP. Red Mountain Garage Doors uses low-cost social media advertising as a predatory lead-generation tactic just to get a foot in your door and hit you with a massive upsell. I booked their $49 tune-up special for my three-car garage (totaling $147). The technician arrived carrying absolutely nothing but a standard can of spray lubricant. He spent a combined total of 5 to 8 minutes for ALL THREE DOORS. He did nothing but spray the rollers and pulleys. When I explicitly asked him to complete a baseline physical inspection of the hardware, checking for loose bolts, nuts, and spring integrity, he flat-out refused, claiming everything was fine. Immediately following his refusal, he tried to pressure me into an estimated $1,600.00 overhaul to replace rollers, pulleys, and bearings that he hadn't even formally tested. To make matters worse, I paid via a mobile card reader, and they promised a receipt and service checklist would be emailed to me immediately. It has been over 48 hours. Despite multiple phone calls to their office and management, they have refused to provide an itemized invoice, a receipt, or a service record. Management dismissed my complaints by claiming a "tune-up" is just a visual look and a spray. However, their website URL structure deliberately uses the terms "tune-up" and "maintenance" interchangeably to deceive consumers into thinking they are paying for actual preventive mechanical service. This is an unprofessional, deceptive operation that refuses to provide basic financial receipts or real mechanical service. I have initiated a chargeback with my credit card company and filed complaints with the Alabama Attorney General's Consumer Protection Division, the BBB of Central Alabama, and the FTC. Avoid them at all costs.

    Brandon Simmons replaced my garage door opener and he is the best. He is professional,…read moreknowledgeable, and efficient. He gets 5 stars for my review. A great guy all around!

    Red Mountain Garage Doors - Repaired Garage Door

    Red Mountain Garage Doors

    (17 reviews)

    Predatory bait-and-switch marketing funnel. Avoid this company…read more DO NOT FALL FOR THEIR $49 PROMOTIONAL TUNE-UP. Red Mountain Garage Doors uses low-cost social media advertising as a predatory lead-generation tactic just to get a foot in your door and hit you with a massive upsell. I booked their $49 tune-up special for my three-car garage (totaling $147). The technician arrived carrying absolutely nothing but a standard can of spray lubricant. He spent a combined total of 5 to 8 minutes for ALL THREE DOORS. He did nothing but spray the rollers and pulleys. When I explicitly asked him to complete a baseline physical inspection of the hardware, checking for loose bolts, nuts, and spring integrity, he flat-out refused, claiming everything was fine. Immediately following his refusal, he tried to pressure me into an estimated $1,600.00 overhaul to replace rollers, pulleys, and bearings that he hadn't even formally tested. To make matters worse, I paid via a mobile card reader, and they promised a receipt and service checklist would be emailed to me immediately. It has been over 48 hours. Despite multiple phone calls to their office and management, they have refused to provide an itemized invoice, a receipt, or a service record. Management dismissed my complaints by claiming a "tune-up" is just a visual look and a spray. However, their website URL structure deliberately uses the terms "tune-up" and "maintenance" interchangeably to deceive consumers into thinking they are paying for actual preventive mechanical service. This is an unprofessional, deceptive operation that refuses to provide basic financial receipts or real mechanical service. I have initiated a chargeback with my credit card company and filed complaints with the Alabama Attorney General's Consumer Protection Division, the BBB of Central Alabama, and the FTC. Avoid them at all costs.

    Our garage door is a solid wood monster from the 60's. Alas, over the years the springs had just…read moregiven up the ghost and said enough was enough. Fortunately, we had heard that Red Mountain Garage Doors was the "go to" company for garage door repairs. The young man that came to our home was there exactly on time and within about 1.5 to 2 hours he had our garage door working like new. The service man explained all that he would be doing, gave us a price up front and was very polite. I could not have asked for anything more.

    Southern Garage Guys - garage_door_services - Updated July 2026

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