I am a snowbird and have been a patient of this provider for the past 3 winters. The service was…read morefine until recently. The last two appointments were awful. I waited a half hour past my scheduled appointment time before I was seen. They told me they were short staffed and apologized for the delay. I ended up being there for 2 hours.by the time my procedure was completed. The same procedures at my facility up north take 45 minutes. Yesterday, I waited to be seen for over an hour past my scheduled appointment time. I was again told they were short staffed. In total, I was at this appointment for 3 hours and 20 minutes! During the time I was there, I frequently asked if they had forgotten me as I heard the office staff laughing and chatting while I waited to be take care of. Everytime I asked they assured me that I had not been forgotten and then took care of me promptly. In summary, the doctor may be the best retinal doctor on the coast, but his staff, though friendly, is clearly not patient centered. Their attitude is lackadaisical. There is no sense of urgency or concern for their patients' concerns. If they are, in fact, short staffed, then they should not schedule so many appointments! If that is not the case, then perhaps they need some training in time management and customer service..

The doctor is professional & competent but the office has been behind schedule the last 6 times we…read morehave been there. Wait time, with a appointment is 1 hour - 2.5 hours AFTER the appointment time and then you see the doctor. It is horrible. No patient should have to wait o any doctor THAT long. And there is always a excuse but every time we have been there for a appointment the wait time is excruciating and very unreasonable. Some people have to eat and have appointments to get to BESIDES waiting on the doctor. It is humiliating and disrespectful.

My wife and I had yes examined and ordered new glasses. Eyedok's called and said they were ready to…read morebe picked up. We drove over. Lady handed us our glasses, turned around and walked off. No fitting, adjusting or checking to see if they would be okay

I went here wanting some glasses. And I got excellent service from the doctor. I saw I'm blind in…read morethe left eye and she said I have high pressure in the eye so she prescribed me medication to help this three weeks later. I got the glasses in they have tinted lenses and their bifocals not with a line. I got the glasses they did not fit right. So I took them back once and the lady adjusted them so a week later they still didn't fit right so I took them back a third time and she fixed them right sometimes it takes more than once. What a great help for this group of people and I appreciate them.

My wife was scheduled for a follow up on her cataract surgery on Dec. 18 year before last. She…read morestill had some floters he had told his nurse to keep her file open that he might have clean those up with a laser. We got a call after Dec 10 wanting us to come in early ,we were in process of making funeral arrangements for our still born great grand daughter. We explain this to his staff they ask if we could come in that day we could not they gave us limited time to be there. Something about he had a teaching position in Massachusetts. When my wife frustrated with the staff I got on the phone told them what I had heard the doctor said about her treatment she insisted that was not the case. I was forceful but not rude. We recieved a letter from the doctor that said to the effect we where no longer welcomed. I could not understand this he had been my doctor for over 29 years .​

Called for an appointment and was told they are not an eye clinic. They are ophthalmologist that…read moredon't do eye exams.

Dr. Bahador was recommended to me (I had cancelled my cataract surgery after researching the…read moresurgery center). Cataract surgery is not as simple as having your eyes tested and scheduling the surgery. There was a full staff of qualified specialists to check my eyes carefully, explain the process as well as Dr. Bahadur careful explanation. Two surgeries later,astigmatisms in both eyes and electing for the basic no frills lens, I only need over the counter reading glasses. My vision is very clear. Professional, kind, and excellent.