I had a leaking water heater and called Mr rooter and they sent Tod. He was very knowledgeable and…read moreprofessional. He got to work right away. Took the old one out and installed the new one the next morning. He was very courteous and kind. He knows his job well. He is an asset to the company. Thank you Tod for making a bad situation great again.

Had to call this morning due to a plumbing emergency! They showed up within 10 minutes and…read moreimmediately got to work. They were able to stop the flooding into my house and work on getting to the root of the problem. They ended up having to replace some parts and they've got a year warranty on it. Thank you so much to Madison and Noah. They were so polite with all my panicked questions. Would absolutely hire them again.

He was unprepared for the tasks at hand, did not have a box cutter and even arrived with a power…read moredrill to assemble furniture, a known hazard. Very nice person, maybe a bit too friendly, but not very experienced.

Quentin of Mobile Pro painters just completed a bathroom painting job for me, where I had removed…read morewallpaper. Very satisfied. At the same time, owner Tim of West Mobile Handyman, installed a new door bell and new smoke alarms. Very happy to have them do everything in just part of one morning. Great team!

Recently our kitchen sink developed a slow leak that Liquid Plumber would do nothing to help. I…read morecalled Walley Plumbing about midday, and spoke with Tony. He apologized and said that, although they could resolve the issue, it was likely that they couldn't get anyone out to our house until the next morning. I explained our need to have it resolved as soon as possible, but would accept it if no one could come out until the next morning. He agreed to see if one of their techs could handle it as a late assignment, after all his other work for the day was complete. Later that day I was delightfully surprised to receive a text from them that indicated that a technician had been assigned to arrive that same day between the hours of 5:30 and 6:30. The text indicated the technician's name and also stated that he would text when he was on the way. Later that evening, I received a call from the tech (I wish I could remember his name, but can't) who reported that he was on his way. I also received a text from him that included a link that, when I clicked on it, I could see a map that showed his exact location right up to the moment he pulled into our driveway. The tech was efficient and quick, locating the plug in the drain line, and clearing it with his rooter machine in no at all. All in all, the whole on site time for the tech was no more than twenty minutes. Total charge for the service was $185.00, which I was okay with, assuming that this person was working after usual working hours. His demeanor was courteous and professional. I now have Walley Plumbing info saved in my contacts, and will certainly be giving them first call should any other plumbing issues arise for us in the future.

In January my grinder went out and I called Walleys. I was told by their employee that I had to…read morehave a brand new system and told me the date that was on my pump was 2003 and my home was built in 2009. This system cost me over 6k and since then I've had numerous people tell me I could have had it done for 3k less. That's on me. However... The thing stopped working 3 times within the first month and a half and I asked several times for a written warranty and also a breakdown of my charges, which no one will provide. I've requested a call back from the owner twice, who has not called me at all and it's now June. What a surprise. Had another company out here for a different issue shortly after my pump was installed and he told me he'd been here before for the previous owners and replaced the pump for them. I had no way of knowing because Walleys employee took the pump out the first day and took it with him before the new motor even got here. I'm completely disgusted and will be getting some help in receiving a written warranty. The serial numbers on the motor aren't even legible. I'm shocked at the way this company does business. Avoiding me only shows me that they know they aren't doing right by their customers. Negative stars for quality. Negative stars for customer support and negative stars for outrageous cost.

I have had a lot of toilets replaced in my lifetime as I manage a lot of properties. Their pricing…read morewas high, and it didn't include taking the toilet away. They left it in the backyard. I would not recommend this company.

Some techs are knowledgeable. If they can't solder they use a bandaid on it and you will have…read moreanother leak. Had my main line from the meter to the home installed and they didn't change the check value on my side and it leaked bad. The owner said he doesn't feel responsible for a $300 water bill. That will be the last time I use them. Even the tech that fixed their mistake said the other tech should have replaced the value or at least put new seals in it. Want use them anymore, the owner doesn't care about responsibility.