My water heater stopped working after 16 years. James Riner not only gave us options but explained…read morethe advantages and disadvantages of each option. Once we made the choice he had a new water heater installed in less than 14 hours. I highly recommend R&S Plumbing for all your plumbing needs. Excellent work for a reasonable price.

From the owner: We offer Leak Detection Services! (Acoustic, Thermal imaging and Pressure testing)! We Furnish,…read moreInstall and Repair Water Heaters, Toilets, Disposals, Bath Fixtures, Kitchen Fixtures, Water Lines, Drain Lines, Hose Faucets. We Do Drain Cleaning with Electric, Cordless and Air Snakes!

My mini split began to leak on the inside of my house. The technician arrived the next morning and…read morespent 5 minutes or less injecting compressed air into the drain pipes to unclog them. Bill arrives...79 dollar visit fee, understandable, they are a business. 159 dollar fee for the 5 minutes of work seems preposterous. I call and ask to speak with the manager. He does not return the call. I call again two days later and the secretary on the phone informs me that the bill will not be lowered. So basically they want 235 dollars and they basically say they could care less about maintaining my good will. This company is owned by a Wall Street conglomerate to return a certain percentage on their investment. As a business manager in a small town it might be a good idea to try to engage in service recovery with a long time client. Neither the manager nor the secretary who took my final payment was interested in any level of service recovery with me. I will not get my propane tanks refilled there and I will have future installations and service handled by a company owned by a local who is interested in making and maintaining long term customers. I will inform all of my friends and associates of my negative experience, and I will have a "good day" like the unhappy secretary wished upon me.

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

He sent a message and said where I live too for and it's not in their work territory. He apologized…read morehe thought it was a town That sounded very close to where I live. I understand. He was very sincere about it. Thing's like that happen all the time. So I will have to find someone else.

Called around noon and they responded within 20 minutes. Came out a couple hours later, looked over…read morethe situation. I told them the next day would be fine to replace our water heater. Texted me to make sure 9am would be okay and I replied yes. About 10 to 9 he tested me again saying he was running late and would be here soon. He show up about 9:15. Excellent communication. They removed the old tank and hooked up a new one. An hour later,we had hot water. Very pleasant and great communication.

While we didn't choose Freedom for our plumbing service, the technician Jacob who came out to give…read moreus an estimate was extremely thorough, friendly, and knowledgeable! However the price to replace our water heater was 40% higher than what was quoted from two other local companies.

James from Freedom plumbing arrived on time and was professional and courteous. He quickly…read morelocated the leak problems in both the kitchen and bathroom. He was there about 1.5 hours to repair both leaks and install a new kitchen faucet. We were VERY PLEASED with the service and price and highly recommend them. We will definitely use them again in the future! Kathy, Billy Lexington, SC

I have been with the plumbing maintenance side of Cottrell for over a decade. I recently switched…read morefrom one of the big names in the Midlands for HVAC to Cottrell, and Colten was professional prompt, punctual, and respectful of my time. Lauren was great in the office and the they offer a military/veteran discount for fairly priced work. You would be doing yourself a disservice if you didn't at least get a HVAC or plumbing quote from them when repairs, replacement, or maintenance is needed.

Had a small sewer drain block. They came out and fixed but did not replace my backflow valve…read moreclaiming they don't do that anymore. Found out it is code to have one so I had to get another plumber to install a new one. They never answered my inquiry into this. Would not use them again or recommend them. In fact I just replaced my HVAC unit and if they had done right with the plumbing issue I would have got it from them.

What started as a dream turned into a nightmare. Bryan Hollis/South East Plumbing and gas is NOT a…read morecompany you can trust. He took our propane fireplace apart and said he would order the part and return to fix it. That was 2 weeks ago, he has rescheduled 3 times and will not call or show up....who has time for that. I have called and texted multiple times and he just ghost me, I had my husband call from his unknown number and he answered just to give us more excuses and another day of sitting here waiting on him to NOT show up again. He will take your money and run, not man enough to do the right thing....not a good way to run your company located at 125 Iris Ln, Swansea SC 29160.

SOUTHEASTERN PLUMBING & GAS will be forever be my go to company for my plumbing needs !…read more 5 Star company all around. Mr Hollis easily exceeded my expectations with his service, knowledge and professionalism. From the time he arrived at my house, all my questions and concerns were addressed. He resolved my issue in fantastic time all while doing it at a very competitive and fair price. I would absolutely recommend this company to anyone looking for quality service on their next project. I'm sure glad I did and I'll definitely be back again