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    Southern States Cooperative

    3.8 (12 reviews)

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    1 year ago

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    8 years ago

    Friendly sales associates, great people, all very knowledgeable. I live shopping there.

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    Havertys Furniture

    Havertys Furniture

    3.0(10 reviews)
    0.5 mi

    We paid a lot of money for a and foster mattress knowing how good they're built but it seems in…read more2021. They started crap a couple of thousand dollars for a mattress and it started sinking in after three years

    As a repeat Haverty's customer I was disappointed to see our last furniture purchase handled with…read moresuch a low level of customer service and eventually ending in a failure to deliver. At the Midlothian store our sales person was more interested in trying to sell us a protection plan than she was in actually ordering our loveseat and recliner in the same color. She only offered us the finance plan that would require a 10% down payment. Only later did I read on their website that other plans could be had that required no down payment. I had to call the manager to have the color corrected for our furniture to match. On the day of delivery I received a voice mail informing us that one of two recliners I ordered was going to arrive with a missing section. This would require a second delivery, at some time to be determined. At 6pm I called Haverty's customer service to find out where our delivery was, at the same time the driver called my wife explaining that he was an hour away, would we like to reschedule? We let him know we were OK with a late delivery. Ten minutes later we got a call informing us the delivery would be canceled. I informed the customer service rep that we would cancel the entire order. I was told that would not be possible until the truck returned to the warehouse. This was unacceptable. I had no furniture, had wasted a day waiting for furniture, and now I had to call them to get my money back. It will be quite awhile before we do business with Haverty's.

    Sofa Design

    Sofa Design

    4.1(22 reviews)
    1.2 mi
    $$$
    Established in 1991
    Free estimates

    We'd been to every furniture store in Richmond and had just returned from Green Front having had no…read moresuccess in the hunt for a sofa when we passed by Sofa Design. Thank goodness we stopped. This well-run family business had a wonderful selection and the most knowledgeable folks to help us. With no pressure and a few specific questions, they took us directly to choices that checked all the boxes. Highly recommend!

    A Refreshing Furniture Shopping Experience!…read more After what felt like endless trips to all the big-name furniture stores (plus a long haul to that giant discount spot in Farmville), I finally found exactly what I was looking for at Sofa Design--and I only wish I'd gone there first! It's a locally owned family business, which I love supporting, and their products are made in the USA--huge bonus points in my book. The father/son team was friendly, knowledgeable, and incredibly patient with me as I tried to make up my mind (so many great fabric and frame choices!). The delivery was done with care while I was at work, and when I came home, I was honestly blown away. The scale of the furniture, the quality of the construction, and the fabric selections were even better than I had pictured. If you want personalized service, beautiful American-made furniture, and a shopping experience that's actually enjoyable, Sofa Design is your go-to. Highly recommend!

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    Southern States Cooperative - homeandgarden - Updated June 2026

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