Horrible experience & never even able to hire this company! Scheduled a virtual estimate & never…read morereceived a call. Called to reschedule the next day & again, a no show even after they apologized & promised to prioritize me. Each time, I confirmed with a email. Called back a THIRD time to reschedule & was hung up on. Not sure what kind of company this is but obviously do not care about my business so I'll take it elsewhere. If this is the hassle just to get a quote, I can't imagine how unreliable the actual work scheduling would be.

We recently had the pleasure of working with Sir Grout to remove deep stains on limestone steps and…read moredecorative wall in our yard and repair grout damage in our master bath. Ari did our consultation and was very detailed about the work we needed and the outcome we could expect. His quote was very fair, especially compared to the other companies we considered, and he was totally available and responsive as we scheduled our work. Nick handled both jobs over two days and the results were outstanding. The limestone steps and wall look amazing, above our expectations, and the shower looks new. He was extremely pleasant to work with and his attention to detail was phenomenal. He also told us how to maintain both the limestone and bath to minimize future problems. We looked at multiple companies before making a decision and could not be happier with our experience from initial consultation to job completion with Sir Grout. They're an excellent service provider and we highly recommend them.

Our experience with Penco Restoration was a nightmare…read more We were displaced from our home for nearly a year after a water loss, only to deal with repeated construction issues, inconsistent communication, questionable workmanship, and ongoing concerns about the quality of repairs being performed. We repeatedly raised concerns about subfloor materials, missing structural repairs, uneven floors, gaps, and visible workmanship defects -- many in writing. Instead of resolving issues properly the first time, floors had to be pulled back up after installation for attempted corrections. We were told work matched scope and billing, yet what was physically installed often did not align with what we were being told. As a pregnant person with young children, this process was emotionally, physically and financially exhausting. Multiple moves, constant project delays, lack of accountability, and feeling like we had to monitor every step of the work ourselves created an overwhelming amount of stress. Homeowners should document EVERYTHING, independently verify materials/workmanship, and never assume the scope being billed is the work actually being performed. Based on our experience, I would not trust this company with another restoration project If I could leave 0 stars, I absolutely would. I worked directly with Jeff Halus who assured me I'd see that 3/4" t&g subfloor I never did see. After more than 50 email correspondence I was eventually passed off to Sean Liverman and then again to Andrew Howard, all as helpful as the last. After nearly a year of displacement, it is now taking an entirely different contractor to come in and complete the ORIGINAL scope of work that should have been done correctly from the beginning. Penco decided on their own to deviate from the approved scope and install a double-layered subfloor system using materials of their choosing. They installed our brand-new flooring, later ripped it back up, poured self-leveler throughout the home, and then reinstalled the flooring. As if that wasn't enough, Andrew Howard later suggested pulling the floors up AGAIN to add a THIRD layer of subfloor and install the flooring for a THIRD time in an attempt to solve a problem we didn't have prior- floating door jams. Thank you for nothing Penco. That's the level of workmanship and decision-making we experienced with Penco Restoration. This company cost our family nearly a year of stability, repeated displacement, constant stress, and extensive additional corrective work that should never have been necessary in the first place. I would never recommend them to anyone.

Penco came out and helped me with a pretty major project caused by water damage from the deep…read morefreeze Christmas day. I'm telling you, the remediation was amazing, the repair was incredible, the customer service was pristine. Definitely contact Penco!!! Top notch work folks!

I highly recommend Back to New Tile and Grout. David was always quick to respond to any and all of…read moremy questions and very flexible to our scheduling needs. His work is fantastic and our floors look like new! I look forward to working with him again in the future!

From the owner: We provide premium commercial and residential floor cleaning services in the Atlanta Metro area…read more With over a decade of successful experience we are confident that we will provide you the premium cleaning services that you want and deserve. We are the tile cleaning and grout cleaning experts but we don't stop at tile and grout! We also specialize in concrete driveways, pool decks and more. We use the latest tools, technologies, hot water, water extraction and specialized pressure tools to get your tile and grout floors back to new and looking amazing! If your grout is damaged, missing, stained, ugly or you just want a new look, we also specialize in color sealing. We offer a verity of penetrating sealers and typical coatings that will need your needs and offer long term solutions. While we are there bringing your stone surfaces "Back to New" let us offer you a special offer to steam clean your carpets.

Great experience dealing with the entire team at The Grout Doctor. They did an amazing job on our…read moreshower. Highly recommended

If your shower is in doubt, then you need to regrout. Who is better at it than the Grout Doctor?…read moreCall them up if your grout is on its last legs and jumping out the tile. I called up Grout Doctor and they came in on time with a competitive estimate for my master bath shower, garden tub and half bath my kid will use. They are friendly, professional and masters of their craft. Jeff came out to get a visual on the job and estimated on the spot. The following week Garrett came out and spent a couple days working meticulously on the removal, repair and making my shower and tub and tile look like new. I've bought multiple houses and it always comes down to a neglected shower by the previous owners. Luckily I've used Grout Doctor in the past so knew who exactly to call. They gave me a competitive quote and demonstrated quality work. Give them a shout out today! Check out the photos if you'd like to see their work.

I needed a my carpet cleaned, after getting ghosted by another cleaner (Squeaky Clean in…read moreCarrollton) and Penco was available the next day. They did a wonderful job. Super friendly. My carpet looks so much better. 7 years of kids and pets all gone! Highly recommend you call them for your cleaning needs!

From the owner: PENCO Clean (powered by PENCO Restoration) is proud to meet all your property cleaning needs in…read moreAtlanta and throughout the Southeast. From your residence to large scale commercial facilities, we're equipped with the right tools, decades of experience, and exceptional customer service. Our team understands the importance of working quickly and thoroughly, our services are 100% touch-less upon request. Contact us today to schedule your professional cleaning service.

I had a great experience from start to finish. I reached out via Yelp and got a quick response with…read moreestimate and appointment immediately made. He confirmed morning of with ETA and was right on time. He completed the project without a hiccup and he was professional and friendly through the entire process. My Bae was present and they are both are Veterans, so that was an added bonus. Give Blue Jay a call, you will be glad you did!!

Jay was fantastic, I absolutely love when a service like this goes off perfectly and as planned…read more They showed up on time, we reviewed and scoped out the work, and they executed. All pricing was upfront and there were no surprises, just the cleanest carpets I've ever had. My house looks and smells fantastic, I could not be more pleased. If you're on the lookout for a quality and honest service, Blue Jay has you covered. I recommend them.

Bathrooms turned out great thank you Dalton for your great work. If your looking for great tile…read morework take a look at Dalton he's methodical and does great work like it's his own

Perfect luxury vynl flooring repair. Call them. You won't be…read moredisappointed Arrived on time, professional and friendly. Very easy to work with Dalton.