Professional, helpful and pleasant. I'm very pleased with their service and I know I'll be back.read more

I've done business with Frank's for over twenty years. I'm not sure what happened with the bad…read morereviewer (and her friend) who had an issue with parking, but I can attest to the fact that the owners are extremely friendly and provide great service.

Excellent service and same day embroidery. I appreciate the kindness shown by the new business…read moreowner, Annie.

Special ordered something because they didn't offer it in store, didn't fit right, had tags still…read moreon it and receipt and they wouldn't return for me...nowhere is there a no return policy stated. The owner said she doesn't do returns because otherwise, "people would screw me over all the time". So, I guess she just screws her customers over instead...

I purchased shoes from them at the same time as getting 3 pairs of scrubs for my new job. I was…read moreassured that if anything was defective or didn't fit right, I could return or exchange it within 30 days. And I was told not to wear the shoes outside, only inside. I wore the shoes only inside around my place and inside my hospital (not outside at all) and noticed after about an hour they were extremely uncomfortable and beginning to hurt. I took them off and put them back in the box, no scuffs, no marks on them, not even on the bottom. Pristine shoes still, barely worn. I go to the store to return or exchange them and the manager flat out refuses. Stating she said one of her employees watched me walk out of the store with them (which I didn't, I had them in the new box in a bag) and that because they were a "special order" her GM won't allow the return or exchange. So I was fed a load of bullshit from this place, I wouldn't recommend them for ANYTHING. They will lie to your face. Absolutely a horrible experience and will never give them any business again. I even let my hospital know about their poor customer service and lying to avoid giving them any business again either. AVOID!!

Everything is great aside from finding my size M/L Bottoms. I love the styles and jackets as 23read more