We needed two big oaks tree trimmed away from our roof as much as possible since we are getting our roof replaced in the beginning of next year. While trying to establish contact with South Lake Tree Service, it was bit of process to established it. Once the connection was made with them, things were rolling. Today, the crew came on time as promise and was done in timely manner and carefully. No sign of damages was found after the service was done and the yard was cleaned up after the trimming was done. I'm very pleased with the service and the cost of the service was reasonable compare to other companies we looked into as well. read more

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These hardworking men did an incredible job trimming the huge oak trees on our 1 acre lot. They arrived on time, were super nice and professional and then raked and cleaned under the trees afterwards. We were super happy with their work! read more

Wow, I am so impressed with this company. All of the workers were so polite and friendly. I had a massive tree to remove and as you can see they cleaned up better than it was before they got there. Best price in town and best company to deal with from the owner to the workers. Above and beyond my expectations. read more

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Workmanship was great. Very skilled climer. They cleaned the area very well. Price was very good. Communication with the office was horrible. Don't answer phones and don't return calls. read more

My neighbor recommended South Lake Tree Service's in 10/2022, and said to email them because they're almost impossible to reach by phone. Now they're shocked at how things played out for me. I emailed I wanted 2 trees trimmed "as much as possible." Tony came and gave me an estimate of $450. Again, I stressed "as much as possible." The trees were trimmed 12/29. Before workers left, I asked if they could trim more and was told they didn't want to ruin the shape of the trees but could cut more at another time. I emailed Tony before and after pictures of the trees and expressed my disappointment. Tony came back to the house with a laser pointer in January and pointed out additional branches that could be cut. Since he said they'd be back, I trusted him and gave him payment in full. BIG MISTAKE. I heard nothing until 3/6 when two neighbors came to tell me trees were being trimmed next door. I went over and reminded Tony about my unfinished job. He said they'd had no chipper for 2 months. I understand the delay, but an email between January and March would have been nice. He said maybe they could work on my trees if they had time when they finished the job they were doing and left. They trimmed the neighbor's tree like I wanted mine trimmed. When Jose came to my door later that day, he told me they couldn't cut much because the chipper had already left. Then he said there were different levels of trimming and there might be an extra charge to trim my trees like my neighbor's. They cut a few branches and left. Again, I emailed Tony and said we'd never discussed levels of trimming. I'd specifically said, "as much as possible" several times from the beginning. They scheduled me for 3/13, pending weather conditions. It rained, no word from them on a new date. I emailed and asked when I could expect the job to be finished. The response was, "Tony will get it completed when it can fit into the schedule." The response included, "Please see the estimate where it is highlighted.. customer is responsible for checking the work completed." I responded, "I did check it. I expressed my dissatisfaction to Jose, then emailed Tony. Tony came and agreed to send the workers back. He hesitated to take my check until the work was complete, but I insisted saying I trusted him." I heard nothing for weeks and started emailing reminders once a week. No response until yesterday, 5/5/2023 when workers were at my door. Jose asked what I needed done. I indicated branches near the house, and said Tony had pointed out additional branches that could be cut, but I didn't remember which ones. He said the branches wouldn't hit the house in a storm and if a tree falls over it doesn't fall on the house, it falls away from the house (yes, he really said that). Then he got Tony on the phone and handed it to me. Tony said he wasn't charging me for the work (as he shouldn't because he promised to do it in January when I gave him the check). He said he'd given me a low estimate and if I wanted a more aggressive cut, it would have cost more. "As much as possible" sounds aggressive to me. He said I wasn't home when he did the estimate. Not true. I was home and we discussed it in person. He said he'd have the men work for 30 minutes because of his costs. As the conversation continued about his costs, it went to 20 minutes, then 15. Otherwise, he'd charge me more. They cut branches, reminding me cutting more would cost more. My trees don't look like my neighbor's, but I'll live with it. I don't ever want to deal with these people again. read more

This company removed trees from my neighbors yard. Asked twice to not block my driveway, was having company, who had problems walking long distance. Very rude telling me he has a job to do. Called company, received voicemail, left message, of course no return call. read more