My mother was admitted to this facility for rehab after her surgery and they were not following the doctors orders in terms of number of therapy sessions per day, they weren't bringing her ice as the doctor ordered, they weren't elevating her leg and she only got one bath per week, when the doctor said it should be three times/week. Also, the phone system often didn't work and they were leaving her on her own to try to make it to the toilet, when she was just three days from the surgery.
I'm giving them two stars, instead of 1, or zero, because when we requested the assistance, she got it. My mom also thought the therapists were nice. So, as long as you can stay on them to properly assist you, you will fare OK, but if you can't monitor them, or if your loved one can't assert themselves, I'm not sure they'll get the care you expect. My Mom's doctor said he will not be recommending this facility to his patients anymore after my Mom answered his questions. read more