Kristy and team literally turned my "hot mess"mini golden doodle back into her usual beautiful self with a last minute desperate plea for help from me. Kristy was undaunted for the challenge that was coming her way. My poor girl was covered in wax from a wax warmer I had taken her for a grooming appointment at Southside Pet Spa where I have taken her for almost a year since I adopted her. She got her leg caught up in an electrical cord on the wall next to the customer side of the counter. The cord was for a wax warmer that was sitting on the counter. The warmer fell over and fell down pouring hot wax onto her neck, left shoulder and leg. I was told that they could get the wax out. Within two hours, I don't know how long she sat in the kennel, until it was her turn, I received a call from the groomer saying that there was nothing she could do because the wax was all the way down to the skin and the clippers wouldn't work. She suggested that I could Google for a possible solution and that I could come pick up my dog.
I did check Google, the link I clicked on said if it was a lot of wax to take the pet to a GROOMER! I have a friend who uses SOUTHSHORE PET GROOMING. I called them, told the employee what the situation was, she checked with Kristy who said bring her now! She had a couple of ideas and was willing to see what could be done. They also asked if I would bring some coconut oil and I did.
I left my girl there at 1230, picked her up at 3:30 and she looked FABULOUS!!! If you didn't know that just a few short hours earlier she looked liked a moldy, curly graham cracker you would have never known. Kristy said she did have some redness on her skin from the hot wax, to keep a watch in case it caused some discomfort and to take her to the vet if needed.
I am so grateful that Kristy was willing to take on this challenge and not just turn us away. My dog thinks she is a person and just loves people. She now has Kristy and her staff to love and they love her back. I am glad we are now clients at SOUTHSHORE PET GROOMING! read more