Just WOW!!!! Finding this local groomer was such a relief after relocating from out of state. It is…read morenever fun to have to look for new services especially since my dog has only had one groomer for her whole 5 years of life. This was a seamless transition as Jen was timely and very communicative from the moment I booked my appointment on the website. She provided reminder texts and was right on time. Her excellent work and kindness far exceeded my expectations! I'm so glad we found a fantastic groomer!

Great quality. Great service. Dogs loved. Extended service area to my home which I really…read moreappreciated

Reliable service. One groomer began with our dog but another one jump in to finish the jog. Have…read morespent $150 my dog Anatolian Shepherds looks like a poodle I'm furious. He came home with clipper nicks, patches of uncut hair from his knee down. His head looks like a bowl cut.

They did a great job giving my dog a bath, trimming his nails and cleaning his ears. She was also…read morevery nice and my dog seems to love her. One important thing to note before going - it is cash or check only, so be sure you're bringing along cash or your checkbook when you go!

Amazing, trustworthy and thoughtful. We love this company! Great communication and our pup gets a…read morethorough cleaning from the girls!

Amazing service!! Normally my dog is a terror to trim her nails, no she licked and wagged her tail…read morethe entire time! amazing

Hi, she's overgrown hasn't been groomed for a couple months at least. She has prescription shampoo…read morethat needs to stay on up to 10 minutes if possible... lol she is 8 pounds to 10 pounds depending on how much hair she has on her. Her nails really need clipping and filing if you do that. Her ears need plucking, serious plucking, because that's what's really bugging her big time. She's really sensitive to her for her and, she tries to reach it with her back legs and can't and scratches herself instead. I'm sending you pictures of her current. The first picture is her current. I love her second photo. It's really easy to take care of also. I can brush right through it. I love the snow on her third picture and the last picture is basic just as is. It's easiest. The most important is getting their hair plucked out of her ears/not clipped. Because then it still itches her ears. Not the outside, but the inside. I know it hurts, but maybe you have a numbing solution you could put on for five minutes prior. And the other important thing is to get her nails, trimmed and filed and also two do her anal glands, brush her teeth, do a good trimming or shaving underneath. Bender highest most important is to leave the shampoo on 10 minutes, if possible. (null) have fibromyalgia and that's what caused her being over grown. She's been scratching that's what the medication is for or shampoo. There's certain days when I feel better than others and I know that tomorrow morning is going to be good for me, if you're available. She's really suffering and I feel awful for her. If mornings not available then anytime tomorrow. I need to get this done. Having an Autoimmune disorder really limits me to what I could do. Not just for her but for me, especially and it's extremely painful.

Filled out the questionnaire on their website. No one ever responded. This was a 2nd attempt. I…read moretried A few months back. Customer service speaks volumes.

I love that I discovered this groomer! It's only a few minutes from my house and cheaper than my…read morelast groomer. My Yorki came out great, the service was quick (about 2.5 hrs), and the staff was really nice. I just wish they offered anal gland service but otherwise this place is great. Will come again! They are inside of the pet supermarket. The gps / website doesn't make that super clear but there was signage outside of the pet supermarket that helped us find the place.

My first time here, I took my dog in for the "Dirty Dog Bath." When I arrived, there wasn't anyone…read moreat the front desk, which seemed a bit odd. I noticed a couple of staff members in the back area and they did see me and the other people waiting. I'm not sure why they didn't come up immediately. After about 10 minutes, someone finally came to the front counter. After the other person was helped and left, the staff member asked me how she could assist me with a smile. I informed her that I was there for grooming and she directed me to the back area of the store. When I entered the grooming area, the lady greeted me with a smile. She recognized me because I was there at my appointment time. She asked me to sign the disclaimer/policy document, which I did. Then, she came over to take my dog and said I would receive a text 20 minutes before my dog was ready so I could return. She went into the back and started working on my dog. Roughly 1.5 hours later, I received the text and headed over to pick up my dog. When I arrived, the same lady was there and promptly went into the back to get my dog. She asked if I wanted an electronic receipt, and I said yes. I paid and left. Pros: 1. The staff was friendly and welcoming. 2. The lady in the grooming area was friendly and knowledgeable, which made me feel comfortable leaving my dog with her. 3. The price was reasonable for the service provided. Cons: 1. It would be better if someone was always at the front desk to greet people coming in and prevent dishonest people from stealing items. 2. I received a text with a link to the receipt, but it's just a web receipt, so I don't have a way to save it. I would prefer an email version so I can save it to my email folders.

I just moved to Florida from Virginia and desperately needed to find a groomer for my boy. Looked…read moreonline at a bunch of places and this one caught my eye. I was so nervous to drop him off due to him being a goldendoodle and kind of hard to cut, but I was so happy when I picked him up. He looks so handsome and clean. We will most definitely be going back!!!!

Worst experience , I've taken my dog here for years But, today I was completely unsatisfied with my…read moredogs hair cut . He gets the same cut each time and it's on the ticket , When I picked him up his ears still have small twigs in his hair , he still had eye boogers and his hair did not look like they scrubbed him at all , or smell like he was bathed ! The lady at the front said it was a different groomer than WHO I USUALLY GET , but that should not matter at all ! I never assigned a specific groomer ! Very unhappy !

best groomer I've ever been to, 10 stars if I could. thank you so much for taking care of Loki.read more

We have been taking our puppers to Sady for over seven years. She does an amazing job on our two…read moreStandard Poodles and our Mini Goldendoodle! They love going to see Sady for their spa day, and come home looking and smelling fabulous! Sady and her team take great care of our doggos! We rave about Havana Pet Salon and Spa to anyone who will listen!

We took remi here to get fixed from an uneven haircut and he left with the perfect bichon summer…read morecut definitely will be our new place

They did a great job taking care of my girl! First time getting her groomed since moving from…read moreS.Tampa, I will be coming back!