My driver hit a dog during my ride, and while I'm not sure of the outcome, it appeared to be a…read moreserious (potentially fatal) injury. I was also concerned that the driver was frequently distracted by his phone-making calls and texts, as well as scrolling-for much of the drive. It was a very disheartening experience, and I believe it could have been avoided if the driver had been more attentive. Based on this experience, I won't be using South Bend Taxi again. EDIT: I've read the owner's response and would like to clarify a few points. The accident occurred on an empty street around 5:30 AM with no traffic, and I was the one who contacted the police. We resumed our trip after the officer arrived and the police report was completed, as the officer said that an insurance claim couldn't be filed if the driver left prior to completion. I can't say I noticed if the neighborhood was "sketchy" as the response claims, but I'm also not certain I see how it's related to the incident. While I've had several successful rides with this company in the past, I've consistently observed drivers using their phones directly in hand, not via Bluetooth. Regarding reimbursement, I had not been informed of any prior to reading this reply; the owner simply asked me to reach out, and when I called, I received no response. Unfortunately, the company's reply seems to misrepresent the situation at certain points. I'll add a star to my rating because I appreciate the positive experiences I've had previously and can confirm that I've had good customer service in the past, but I remain concerned about the recurring inattentiveness I've witnessed while riding with this company

Scheduled a taxi pickup online but the driver never arrived at the scheduled time. When I texted…read moredispatch for an update, I received no response at all. Had to book a Lyft instead to get where I needed to go. Would not recommend this company if you need dependable transportation.

If I could give this company no stars I would. A man from this company picked up a group of 8…read moreincluding myself to drive us two blocks from a bar to Notre dame. When we got in the cab we asked the driver if he was going to start his meter, and he ignored us. When we arrived home, he tried to charge us 55 dollars for driving around the block. When we told him we were from New York and know when we are being ripped off his reply was "ok how much do you have?" So unprofessional. Do yourself a favor and walk or use a different cab company so you don't get robbed.

DO NOT USE!! SCAM!! I traveled many times from the South Bend airport to my house 6.9 for miles…read moreaway from away and I never paid more than $16. Usually $14. Tonight my wife took an eagle cab. She was on the phone with me as she got in and the driver told her it was going to be $20. This is when I asked what taxi company it was. She called when she got home and said that the driver charged her $30. She added the he told she looked very pretty asked where is your husband? Why didn't he pick her up? She said he is working. She called me from the house and said she was scared because he parked in front of the neighbor's and sat for 10 minutes while I was was on the phone with her. I was about to call the police but he left. She said he was from Africa. I keep trying to call the company but getting no answer.

She is amazing. On time and very reliable. Her Jeep had plenty of room for 6 adults .read more

Requested a quote and received very prompt response with a good rate. Would recommend!read more

Terrible. Wouldn't give me a receipt for work. Had to pay for the taxi myself. Tried to contact…read morethem to have one sent to me. Never replied.

3 friends and I used this service for a girls weekend trip for wine tours. We can no say enough…read moregood things about our experience. Joel was our driver. As 4 female passengers, we all felt safe. Joel was a great communicator to coordinate our trip, on time, and knowledgeable about the area. Highly recommend!

This service was great. Everything you want from a car service: friendly, punctual, communicative,…read moreflexible, and safe.

I used the ShuttleBird to take us for our family photo shoot. Had to many people to just throw in a…read morevan or even in a couple cars. Worked out nice. Connie took us down to the lake for photos then to Silver Beach Pizza. She was fun and the bus was clean and comfortable.

From the owner: I Shuttle people for all occasions: Wine Tours, Brewery…read moreTours, Casinos, Bachelor / Bachelorette Parties, Weddings, Receptions, Concerts, and sport Events. My bus is clean, comfortable, and affordable. I'm pleasant, sociable and there to make sure your group has a great experience.

Gail and Terry deliver incredibly reliable, timely and reasonably-priced transportation services…read more They are both really good and impressively safe drivers, and they are two of the friendliest people I know. I would (and do) recommend them wholeheartedly to anyone who needs to get from Point A to Point B, and wants to enjoy the ride!

From the owner: Providing exceptional transportation services to the South Bend and Michiana area. Specializing in…read moreChicago O'Hare and Midway airports as well as Dowtown Chicago. We are a locally owned company with years of experience. We strive to achive 100% repeat business through great cutomer service.