I have never seen a more disorganized medical practice where the importance appears to be on the…read more"team" trying to get its act together. I am on a schedule II DEA medication and have been for more than 30 years. With the exception of a periood of a reported "shortage" during COVID, I have never had an issue with getting a refill. At JenCare, they tell you to call 72 hours in advance. I do. Sometimes the physician gets the message. Sometimes, he doesn't. And these people respond with, "Well, there's nothing I can do on this end," or "We had a staffing issue last (pick a day of the week). I still work for a living -- as a Realtor. I love my work but it neccesitates an organized brain, for which medication helps. That's one issue. The other major one is the absurd length of time one waits to see the doctor. You have an appointment at 9:50 a.m. You arrive on time only to note a room full of waiting patients. You ask the front desk, "Do you know how long the wait time is for Dr. XYZ?" You either get the 'deer in the headlight' look or, "I'm not sure." You ask, "Well, can you find out for me?" Sometimes, you get lucky and someone checks. Other times, you walk out. Why? Even if I didn't have some place to be at 1 p.m., no one should have to wait close to three hours to see a doctor. Not in a primary care setting. Once, I waited at Patient First for nearly that long. About a week later, I received an "apology" letter. So did everyone else that day. And then...and then...there's the issue of communications. There is nothing online. No patient portal, no meaningful way to communicate with your primary care provider as the office folks will eventually get a message to your doc but it's often garbled and not at all what you said. No access to online records, which means slow, if any, communications at all with your specialists. JenCare was recommended by a friend. The friend has moved on to another care provider, and I will be doing the same. In summary, if you don't mind your meds being ridiculously late, you have all day to see the doctor and don't mind waiting in a big open room full of people doing the same, and you are patient with what appears to be either poorly educated and trained staff persons -- some who butcher the King's English with apparent glee -- you'll do okay here. On the other hand, if you're used to some modicum of efficiency and decorum befitting a MD's office, DO NOT GO HERE.

Constantly changing appointments and try to get refills. lol. The front staff can cancel…read moreappointments anytime to anyone as they see fit. Complaint's should be directed to : Dagalys (Dolly) Hernandez-Lay, Patient Relations Manager, at (305) 628-6117, ext. 79333 sarah Peix, Director of Compliance ChenMed Family of Companies 1395 NW 167th Street Miami, FL 33169 Tel: 305-842-2828 Fax: 305=509-6959 Email: Compliance@chenmed.com carl@chenmed.com

Dr. Brown is a class act. Known for over a decade, he is one of the finest addiction treatment…read moreprofessionals between Richmond and the ocean.

From the owner: A trusting and caring relationship with treatment you deserve…read more. * Substance addiction *Mental Health *Adult Intensive Outpatient Group *Addiction Evaluation *Vivitrol *Individual Substance use Counseling *Prevention & Wellness *Home Visits *Suboxone *Methadone *Psychiatry *Pharmacy

I recently had to visit Colonial Heights Surgery Center. It was an excellent experience although I…read morewas nervous about the procedure. Every person on their staff was very nice, always helping with any thing or any question I had, in fact, they encouraged asking questions. The waiting room was comfortable and the entire facility was clean and organized. I would recommend this place to anyone.

$213 for a 10 min conversation after insurance. Was told…read morephysical therapy order would be sent out; it never was.

Well this is another doctor my wife had to visit as she has trouble with her voice. It sounds like…read moreshe is hoarse all the time and people have asked her does she have throat cancer. Well that has got her worried and this is where we wound up at. The doctor checked her out and ran this little tube with a light and camera on it through her nose to look at her vocal cords. Sounds a little painful but my wife said it wasn't to bad. Anyway all he saw was some inflammation and said it from acid reflux and she need to change her eating habits, as she already take meds for this. The doctor increased her meds and gave her instruction on what she can not eat or drink. Anyway it turned out to be nothing to serious. And of course I had to add my two cents worth, I ask the doctor wouldn't two week of no talking help. Of course he gave me no response but my wife sure did. I will say our visit was quick and thorough and if need be will return.

The employees were mostly pretty nice. The the wait time however was unacceptable. When I got there…read moreonly 4 people were ahead of me, and she called 2 of them back there fairly quickly. This is why I am confused on why I wasn't seen for over an hour. It got very crowded and we could see a lot of people coming out, but hardly anyone going in. People that came in after I did were seen which I suppose I could understand if they were there for something else. I recently got a job on fort lee where they require drug testing, so I really only needed a few minutes to go in a cup. When I was finally called back there the bathroom was disgusting. There was dried urine on the floor. I was so happy to get out of there.