I have only recently been doing business transactions with this bank at this branch. The people…read moreare all warm, welcoming, helpful, respectful, and seem to be happy to see me! It's a good experience!

Great local bank! In my 20-year experience with this bank having had personal accounts as well as…read moremultiple small business accounts, I can say they truly care about helping people and small business.

Citizens is a full service bank run by a great group of people serving all of Polk County with a…read morehands-on, local touch.

Love this bank! Got a line of credit. Generous estimate on our home. Great staff. Friendly,…read morecourteous, knowledgeable. Many products to offer. Business or personal. Wish they had more branches.

They are just an all round great Credit Union very accommodating to their customers, pleasant and…read moreefficient!

OMG they change my truck payment date to the 24 the month before now this month they are trying to…read morecharge me a late fee and change my due date after I made my payment on the 25th of this month. What kind of scam are these crooks trying to pull.

Since relocating to the area and opening a Chase Bank account (we needed a national brand bank to…read moreconduct escrow with) we've been to this branch a few times. Every interaction went well, with knowledgeable and amicable tellers. I had to withdraw several thousand dollars, so as to pay with cash on a project to save some dinero, and the teller did her due diligence by politely inquiring why I was withdrawing that much cash. She then went to her supervisor to get the blessing to do so. Many her frustrated, or downright angry, when inquiries such as this address made and they shouldn't! Think about the dummies out there that get scammed, thinking it would never happen to them . They are just trying to protect the customer. Overall good experiences at this branch .

Tellers need to remember, who was the customer and not be so condescending…read moreI will not go back to this branch and be talked to that way

Just a brief synopsis of my experience with Truist Bank. Having been a multiple account holder with…read moreSun Trust/Truist for the previous 17 years they created a situation for me that was very costly. I deposited a larger than normal (for me) check issued from Morgan Stanley-Smith Barney, a national investment firm. Truist perceived this check to possibly be a fraudulent act. They froze all my banking capability for nearly a month for what they initially advised would be seven to ten business days. All of my scheduled payments thru bill pay were returned with fees attached. The funds of the check were removed from Morgan Stanley within three days and in Truist possession but still my account was frozen. Truist also advised they would reimburse for my returned fees if the check turned out to be legitimate. Of course the check real. I have requested with documentation reimbursement of fees but Truist has elected so far not to provide any expenses incurred. I no longer have any confidence in Truist Bank and will be "moving along" to another institution with customer care that is helpful.

Best bank ever! I own three businesses, and I wish there was a SouthState Bank near every one of…read morethem. Staff and management are excellent!

This bank has the worst customer service!! Trying to charge me fees and escrow I do not have with…read morethem and then on top of that proceeded to file with credit bureau and trash my credit for a service I don't even have