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    Truist

    1.0 (1 review)
    Closed 9:00 am - 12:00 pm

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    Personal banking

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    3 years ago

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    Wells Fargo Bank

    Wells Fargo Bank

    2.3
    (3 reviews)

    This review is regarding the Wells Fargo Bank and not necessarily this particular branch. I went to…read morethis branch today to close my safe deposit box as I am moving. I went up to the man at the desk and asked him if I needed to stand in line to close my safe deposit box. He said no, he could help, but then asked if I had an appointment. I told him I didn't realize I had to make an appointment to empty out my safe deposit box and return the keys. He said that he couldn't help me because he had an appointment at 9:30. This was at 9:09. I looked at my watch and asked him why he couldn't just do it now. He said he is not allowed to do it without an appointment. I asked if I could empty out the box without an appointment and he said yes, but that the only woman who could help me was very busy and it would be awhile. I decided to just give up and so I requested an appointment. He then told me that the next appointment was a week from today! What? I told him that wasn't going to work. He then got in touch with an associate and was able to give me an appointment for Monday of next week. He spent the time to get it into my email, send a confirmation to the associate, etc. I was there a good 20 minutes. Needless to say, he could have just closed the safe deposit box in that length of time. There isn't a Wells Fargo Bank where I am moving, but that's good because I've had it with them. I do not recommend you use Wells Fargo.

    Establishment is very clean with friendly staff and great service. The staff is attentive and…read morehelpful with your needs. Pleasant place while doing your financial business.

    Chase Bank

    Chase Bank

    1.5
    (4 reviews)

    This bank is horrible. Every time I come into this branch I always have problems getting things…read moredone with my multiple accounts. They told me that I couldn't add myself to my son's account without my son being present. So I had to wait (1) week since I work during the week in order to bring my son & get this done. When I finally come into the branch the following week with my son. I was told that there is a (2) hour wait & that I could have made an appt. Which is a lie. Because I was not told I could make an appt. So hence I'm planning on getting rid of this bank asap! Going elsewhere with my families accounts. The lack of service at this branch is horrendous.

    20/100 in 100 review challenge 2016…read more I really just go to the location for convenience. And even then it's not that convenient. It's close to work. This location is always packed wither you are going inside or the drive thru. The location is small and there is not enough parking, It shares a parking lot with what used to be a supermarket but is now becoming a storage unit place so they are doing construction. There is one drive thru ATM and two teller drive thru. One of which is a business lane. The drive thru is manned by the tellers who have windows inside the bank. There are two regular windows in the bank and one for business. I have never seen all three open .The business one only takes regular customers if, there is no business customers waiting, no matter who was there first. I guess my regular business is not as good. The lines are long no matter what time you go. The ATM machine always seem to not be working in some matter such as not taking deposits or not printing receipts.

    Truist - banks - Updated June 2026

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