I took my brand new 2026 Ram to this dealership for service, and the experience was unacceptable…read morefrom start to finish. First off, I was charged $566 for a basic oil change and tire rotation, and told the first service isn't covered under warranty anymore. That alone is hard to justify. Then I'm told it will be 3+ months just to get a recall handled. It gets worse--my truck was returned with a dent in the front bumper that was not there before. Instead of taking responsibility, they want me to pay "shop supplies" just to fix damage that happened while it was in their care. And to top it off, the TPMS wasn't even reset after the service. That's basic, entry-level stuff that should never be missed. This was my first time using this dealership, and it will definitely be my last. Poor workmanship, poor communication, and zero accountability. Would not recommend.

Sent in for recall and keep my vehicle to do repairs and this is how I got it back. Plus ask to…read morehave a sensor replaced in my heated seats and they wanted to double install pricing.

I enjoyed my transaction with this dealership. They have treated me right and I appreciate it! Waderead more

Zero Stars , thumbs down, tried to sell me a 2017 model and I have a 2020 trade in practically…read morelaughed at my down payment n did not even take the time to factor in the sale Chevrolet has going right now evidently they don't want to sell new cars they want to who-do people instead, worst experience I have ever had at a dealership, don't shop here.

I just purchased my Jeep Wrangler Unlimited JK with Brian at Autoverse, and he was great to work…read morewith. The Jeep needed new brakes and he did not hesitate to schedule getting the brakes fixed and went above and beyond in the customer services that was offered. I would highly recommend purchasing a car from them.

The customer service here was great. Really appreciate how they answered all of my questions and…read morehelped me find the perfect car.

I reviewed Taylor a few weeks ago but would like to follow up on her keeping me calm while my car…read morehad an issue. She literally made arrangements to get it to the mechanic and it was fixed within an hour of them opening the following day. I'm thankful they have great mechanics and people working like Taylor that will navigate you through the problem. It's not like she makes commission off repairs. It was completely affordable to get fixed and I'm very appreciative!!! Thank you again Taylor and Premier.

From the owner: Used Cars for Sale Columbia TN and Lawrenceburg TN! Let Bostelman Automotive Group show you how…read moreeasy it is to buy a quality used vehicle in Middle Tennessee. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Buy Here Pay Here Columbia TN and Lawrenceburg TN! Are you tired of being turned down? Bostelman Automotive Group understands that life happens, so when financial hardship hits, we have a solution for our customers. We provide Buy Here Pay Here financing, omitting the hassle of bank financing, and making a payment plan that works for you.

The team there was great start to finish. Easy car buying experience hard to say that these days…read more If you need a car go check out the car mart in Columbia TN

I was told I was the perfect customer by the general manager Larry McBride. I always pay early and…read moreI've never missed a payment. I went in yesterday to see if I could get help with my July payment. I have a court hearing in Michigan to hopefully be appointed my Aunts guardian. She has severe dementia. I was asked by Larry if I'm taking a road trip. No not quite, yes I'm driving but this is not going to be fun for me. So he says they can't help me, their perfect customer, because it's not an emergency. Well it's an emergency to me. This is a family matter. I'm so disgusted with Car-Mart in Columbia Tennessee. This will be the last car I ever get from them.

Highly recommend. Great prices, quality work. They fixed the paint peeling off my roof. They did…read moreit the right way, without overcharging. Very pleasant and professional.

My vehicle has no fluid leaks but mysteriously shortly after picking it up the car overheated and…read morehad no coolant, and the engine started ticking because there was no oil. So why not check the transmission fluid now, and guess what that was empty now too. The gas cap was broken, and battery was being jumped when I arrived to pick it up. They did not reconnect my windshield washer hoses so it was all leaking to the ground, the a/c blower motor had a shop towel in it, and there were paint sticks in the sunroof. More problems when I picked it up than when I dropped it off. They were referred to me by Benton Nissan, but I wouldn't refer them to my worst enemy. If you do decide to take you vehicle here check all your fluids before you pull out of the parking lot.

Do not purchase a used vehicle from Johnny Vu (Sales) or Adam Taylor (GM). Especially if you live…read moreout of town. I recently purchased a M550i that was amazing on the test drive, but a week later the brakes started not feeling right and making an incredible amount of noise not normal even on high-performance BMWs. They stopped all communication and went radio silent on me, meanwhile sending me their maintenance program emails to sign up for that I do not need living out of state. I texted, I called, I emailed, and no help or support. How do you treat a recent customer that way? I was out $1650 for new front rotors and pads and refused to even respond to me, all despite being super communicative during the Sales price. Just shady. Buyer beware!

We had to have warranty work done on our 2022 Ford Edge and 2023 Ford Escape. They ended up keeping…read morethe Edge for 5 weeks and the Escape for almost 3 weeks. Ford of Columbia does not supply loaners or rental cars. We had to spend almost 1500.00 on rentals. We reached out to them and have heard nothing so now we are trying to get corporate Ford involved. Very frustrating they leave customers with no options.