We had a great experience working with Tyler Shepard at Roberts Toyota. Most of the process was…read morehandled online and by email, and Tyler was responsive, straightforward, and easy to work with. No pressure or sales tactics, just clear communication and follow-through. When we arrived at the dealership, Tyler met us with everything ready. He explained financing options clearly, didn't push add-ons or extended warranties, and took time to walk us through the vehicle and Toyota app without rushing. We were in and out in about an hour and fifteen minutes. Highly recommend Tyler and the dealership.

Had an amazing and outstanding experience all thanks to Dana he had a great attitude very…read morepersonable,understanding,positive, patient and friendly thank you for helping me make my dreams of always wanting a truck come true! This was by far the best experience I've ever had with a salesman at a dealership! Thank you again keep up the great work! Highly recommend this Toyota!

I was in a spot. My car had a blown head gasket. I called every car rental in the Nashville area…read more No one would rent me a car because I had been living in a studio suite by the week for five years. This was my residence where all my mail came. I had to be able to get to my job. A friend introduced me to Dennis White at Southway auto sales in Columbia TN. I went online to their website southwayautosales.com and found they are a corporation of seven lots. I could look through around 176 cars, suv, and trucks. I found a 2014 Chevy Yukon I fell in love with. Southway does in house financing with a down payment. Dennis wrote me up with my down-payment the notes where very affordable for me. I picked my Yukon up with the temporary tag ready to drive. I have had it over a month now and I'm very satisfied and proud of my purchase. Thank you Dennis White and all the folks at Southway auto sales in Columbia tn.

From the owner: Used Cars for Sale Columbia TN and Lawrenceburg TN! Let Bostelman Automotive Group show you how…read moreeasy it is to buy a quality used vehicle in Middle Tennessee. We believe fair prices, superior service, and treating customers right leads to satisfied repeat buyers. Buy Here Pay Here Columbia TN and Lawrenceburg TN! Are you tired of being turned down? Bostelman Automotive Group understands that life happens, so when financial hardship hits, we have a solution for our customers. We provide Buy Here Pay Here financing, omitting the hassle of bank financing, and making a payment plan that works for you.y!

19 Ram 3.6 cam job. Repair took 5 return visits, still was not correct. Took vehicle to another…read moredealership as I lost confidence. Service advisors are very kind, knowledgeable and accommodating. Service manager failed to accept responsibility to the situation, did not appear to completely understand the mechanics behind the repair nor the mopar contract. He was kind enough to not charge me additional deductibles and did provide a rental for the inconvenience.

I took my brand new 2026 Ram to this dealership for service, and the experience was unacceptable…read morefrom start to finish. First off, I was charged $566 for a basic oil change and tire rotation, and told the first service isn't covered under warranty anymore. That alone is hard to justify. Then I'm told it will be 3+ months just to get a recall handled. It gets worse--my truck was returned with a dent in the front bumper that was not there before. Instead of taking responsibility, they want me to pay "shop supplies" just to fix damage that happened while it was in their care. And to top it off, the TPMS wasn't even reset after the service. That's basic, entry-level stuff that should never be missed. This was my first time using this dealership, and it will definitely be my last. Poor workmanship, poor communication, and zero accountability. Would not recommend.

Do not purchase a used vehicle from Johnny Vu (Sales) or Adam Taylor (GM). Especially if you live…read moreout of town. I recently purchased a M550i that was amazing on the test drive, but a week later the brakes started not feeling right and making an incredible amount of noise not normal even on high-performance BMWs. They stopped all communication and went radio silent on me, meanwhile sending me their maintenance program emails to sign up for that I do not need living out of state. I texted, I called, I emailed, and no help or support. How do you treat a recent customer that way? I was out $1650 for new front rotors and pads and refused to even respond to me, all despite being super communicative during the Sales price. Just shady. Buyer beware!

We had to have warranty work done on our 2022 Ford Edge and 2023 Ford Escape. They ended up keeping…read morethe Edge for 5 weeks and the Escape for almost 3 weeks. Ford of Columbia does not supply loaners or rental cars. We had to spend almost 1500.00 on rentals. We reached out to them and have heard nothing so now we are trying to get corporate Ford involved. Very frustrating they leave customers with no options.

I cannot speak highly enough of Columbia Motor Company!! They were the easiest group of people to…read morework with. Justin was amazing. In all the years I have purchased cars, this was, by far, the fastest, easiest, and best deal I have EVER done! If you need a vehicle, don't hesitate to go see Justin at Columbia Motor Company. If you don't live in Columbia, it's worth the drive!

From the owner: Veteran-Owned, Family-Owned, Local-Owned…read more Products Cars, Car Dealers, Auto Brands Jeep®, Dodge, Chevrolet, Toyota, Honda, Hyundai, Jaguar, Infiniti, Nissan, Subaru, Volkswagen, Volvo, Acura, Audi, Cadillac, Ford, GMC, Land Rover, Lexus, Scion, BMW

Payton Hall is the guy to go to! Highly recommend him if you'd like a smooth process, and to have…read moreall your questions thoroughly answered!

Great experience, everyone we talked was super nice and made us a great deal. They were super…read moreaccommodating with us doing all the numbers over the phone and driving down and picking the car up.

Zero Stars , thumbs down, tried to sell me a 2017 model and I have a 2020 trade in practically…read morelaughed at my down payment n did not even take the time to factor in the sale Chevrolet has going right now evidently they don't want to sell new cars they want to who-do people instead, worst experience I have ever had at a dealership, don't shop here.

Custom ordered a car and gave them a (significant) deposit, then received a call almost 6 months…read morelater that they weren't able to build the car. Took another month, asking multiple times for the money back and an impromptu visit in order to just get the deposit back. On top of that, the overall environment dealer-side felt very unwelcoming and the person I worked with was rude throughout the entire process. On the other hand, they have a very hospitable, efficient, and knowledgeable service department!

Bought a used Lexus that was absolutely immaculate. Came from out of state and drove it back. The…read morepeople at the dealership are honest down to earth and transparent. No extra padded on fees as some other dealers I ran into. Great buying experience. Thanks Kyle, Mike, and Mike.

Liars! rated a truck 95+ out of 100! Engine light on, back bumper pushed into back at one time,…read moredented roof, tail gate damaged, wires sticking out of the steering wheel. side swiped. we drove 300+ miles. to see this trash because of their lies! wasted our time and money! do NOT trust these people!