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    Southwest Airlines

    2.4 (17 reviews)

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    A whale.

    Meet the new face of Southwest Airlines, The Hispanic Karen. Consistently asking people to move shit she said they could hold, mainly because she doesn't know how to do her job well. Her boss is a heavy set black man with dreads and a cheap fossil watch from pac-sun that he swears is a tissot or a Rolex. Fun story - Mr Wealth was caught at quidoba ordering the 4 dollar salad... as I ate steak at the connecting restaurant - ya know, for people with actual money. But back to Karen, after being told to sit with our belongings she then reversed course and when asked copped an attitude. She never sat down when asked by the pilot, chose to read books above responding to guests and to top it all off, caught eating a Jenny craig bar and honestly.... Stop it. lol.

    3 hours with no success.
    Shelly J.

    Update.... So I'm trying to get home... and then came this SW foolishness. I really wanna use other choice words. Now after the holidays, I wanna get home! I was at my Familias house minding my own business. When all the sudden I get a SW chirp on my phone my flight been canceled, and no it's not weather related cuz the snow done melted and roads are clear as day. The communication was very vague. You got more news n updates from Twitter then them. Agent was like you should be ok to rebook for tomorrow. Smh. Apparently while SW execs are at their vacay homes chilling, they aren't giving a hoot about the fiasco. So there's a scheduling glitch and some issues with software issues. The pilots and flight crew show up, but can't fly the plane. The agent on the phone try to feed me bs that's its mechanical. Not true. After my 3x canceled flight, I'm booking with American Airlines. So we'll see how it goes. Also CVG is slammed... Trying booking out of DAYTON Or elsewhere.. Goodluck.

    Jeremy J.

    Great airline we flew out of Orlando: the ladies on the flight was awesome and helpful. The plane was large and nice. The plane got to our destination safe and gave us free Coke and pretzels !

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    2 years ago

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    3 months ago

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    2 months ago

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    2 years ago

    Helpful 7
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    1 year ago

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    4 years ago

    Helpful 6
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    8 months ago

    Compensating customers for cost incurred due to flight delays that are not weather related.

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    4 years ago

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    3 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    5 years ago

    Constantly late with flights. Shitiest service and if you get your checked bags your lucky.

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    5 years ago

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    6 years ago

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    5 years ago

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    Frontier

    Frontier

    1.6(147 reviews)
    0.3 mi

    I have read a lot of reviews for Frontier written by fools. If you are a fool, read those other…read morereviews. If you are not a fool, then stay, and I will tell you the REAL DEAL. Frontier tickets are cheap as hell, because they include NOTHING. Frontier doesn't try and hide that. In fact they totally shove it in your face. If you want anything, like a carry-on bag, you have to pay extra. If you want food, you have to pay. If you want a snack, you have to pay. If you want to change your flight, you have to pay. If you want to have an agent print your boarding pass at ticketing like it's 1990, you have to pay. So if you know what you're doing, and don't want a ton of extra stuff, this is great! I flew round-trip across the country for $160, because I didn't need a carry-on or to feed my fat face during the flight. I just needed to get from A to B. Apparently they've got a good safety and maintenance record, and the aircraft were modern and clean, but again, no frills. No video system or any of that stuff. No chargers. Just a jet that takes you from one city to another. The people who give this airline one star show up with a bunch of crap they didn't pay for, and then get upset about having to pay. And then they get upset because the employees don't want to give them things for free, and they call that poor service. I saw it happen twice while I was waiting for my jet to board. If you want awesome service, go pay Delta $900 instead and they'll let you have a carry on for "free", and they'll even give you a couple Biscoff cookies and a sprite and you can feel like the king of your little cylinder of recycled air. One more thing, and it's why I gave them four stars instead of five: because they are a smaller airline, if something goes wrong, you don't have a lot of options. They're not going to have another flight in two hours. You're going to just be screwed. So take that into consideration if you are on a critical schedule.

    If I could give them a negative rating I would. One thing they said. My flight got delayed. Then…read moresaid. The layover with hotel and volcher for food. I received an email of $30 voucher but when I received the text. It was reduced to $20. Keep in mind it's a two people flight. Me and my mom. What food in the airport cost less than $13 per person. Let go back to why the flight got cancel or delayed. This airline never announced that they were delayed. But send an email. 20 min before the new departure. The work show up. Tell me. Just go to the next destination and once you get there. They should be able to help you. Terrible communication skills all together. Called customer service over 5 times. And talked to two different supervisor or manager

    Photos
    Frontier - Pray for us.

    Pray for us.

    Frontier - Boarding

    Boarding

    Frontier - The self checking bag kiosks... yep, two of them total.

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    The self checking bag kiosks... yep, two of them total.

    Southwest Airlines - airlines - Updated September 2026

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