Unprofessional, rude front desk. Makes a person wonder how the animals are being treated if the…read morefront desk cannot be pleasant to a person who walked in. Also this is NOT open to the public. Meaning you CANNOT come and look at the animals UNLESS you have been "blessed" with a call back and then maybe an appt will be scheduled. Another note. They start "feeding" BEFORE they close (4pm). That is another excuse/reason you will also be rejected in looking . To recap. Their procedure is: 1.fill out an online application. 2.Wait to be called back by "Michelle". 3. No call back = not qualified 4. No viewing during odd feeding hours. Like most agencies and rescue groups THEY determine if YOU can meet an animal. No matter your qualifications.

The place is great. They take such good care of the animals. Always clean and the staff is very…read morefriendly. The animals there are lucky to have such caring individuals taking care of them. Would highly recommend going there.

I have volunteered at this no-kill shelter for five years. I have seen this place evolve as the…read morearea grows and more animals, unfortunately, are found, abandoned, or dumped. The staff is the most amazing asset. They truly care about the homeless animals of our community. From intake to enrichment, from the Pawsitive Pantry (helping families keep their pets), the Reading to kitties program, Summer Camp, all their events to bring awareness (The Blue Jean Ball, the Golf Tournament, Whiskers in Wonderland, outdoor events), education provided (bottle-feeding kittens class), and help these fur babies get to be adopted and have a second chance--the work that goes into every animal (medical, social, TLC) is truly remarkable. Did I mention their foster and volunteering programs? I couldn't be prouder to be affiliated with HSSLC, and happy to lend my time, money, and skills to help fulfill such an important mission. Thank you to all who help in that endeavor.

I adopted my dog from here in 2017. He is such a good dog and I certainly got lucky. I originally…read morefostered him and then went in to sign the adoption papers. It was an easy process. I imagine an animal shelter can be a tough place to work, but all of the employees were very kind.

The Vet was very kind and helpful. All the staff treated him like their own dog…read more Clinic was clean and didn't smell like anything like a kennel as many other s do

terrible - PLEASE avoid this vet at all costs- Dr is polite but not a good veterinarian…read more Regarding the hospital comment.. we were absolutely clients there and this veterinarian was absolutely horrible.