Receptionist wasn't wearing a mask, despite multiple signs posted that all patients are expected to…read morewear masks and that they're taking COVID "very seriously". After filling out paperwork, the Dr. then informed me that they don't actually handle pain management at this Lakewood location. It doesn't specify that anywhere on their website, and the name of the business (and the sign out front) is literally called "Pain Management and Chiropractic". Misleading, wouldn't recommend. Frustrating and a waste of my time.

I was in so much pain for years. I called one day and the girl on the phone was very polite and she…read moregot me in the same day. The Dr. Was really friendly and personable. He knew what he was talking about. I walked out of there with the most relief I have had in years. I would give this place 5 stars. They are amazing people and willing to work with my schedule. I will be returning.

Jason and his team are just flat out amazing! After a short assessment they will know exactly how…read moreto fix you up. If you ever need physical therapy for any reason this is the place to go. HIGHLY RECOMMENDED!!!!

Jason is a nice guy, but I was disappointed in my treatment program. My first visit consisted of…read moreJason watching me carefully making sure my technique was good and then he would manipulate my lower back. This was repeated 2 times as I was suffering from pain in my hip. pain in my right hip. He had me do 20 repetitions holding each stretch for 5 seconds. However, my next 3 visits were exactly the same, no new stretches were added, no new stretches or strengthening exercises were suggested for me to do at home. The last 2 sessions were conducted by his assistance. The first session with the assistance began with him advising me to do the same stretch that Jason had me do. As I was doing the stretch I noticed the assistant was sitting with his back to me texting on his phone. (Jason had left for the day). After 8 stretches he stood up saying that's good and he manipulated my back. He then advised me to stretch again this time I did just 2 stretches to see if he was watching and again he put his phone down stating that's good and he manipulated my back and then said that's enough for today. I returned one last time and again the assistance was assigned to me. Jason was working on a client near me and the assistant never picked up his phone. Again, I felt a lot better after my first session, slightly better after my 2nd session, but I got 0 benefit after my 3rd and 4th session. Disappointed because the website stated they individualize a plan to fit your needs including stretches and strength building exercises for you to do at home.

I am presently doing therapy for a shoulder-bicep injury. I'd just like to say that everyone at the…read moreHinckley Southwest Therapy location has been amazing. They are kind and gentle and reassuring that I will eventually be back to my normal self soon. They are great listeners regarding my concerns and very clear on my directions for my at home exercises. I love the small town flare that the office has. I've seen some familiar faces there which is nice. I am confident that the staff will continue to be an important part of my healing journey. In a world where you feel in the health industry to be just a number, this location is like being with family.

miracle workers. Great experience with everyone here. Talia is the best PT I have ever met. They…read moretruly care.

I have been a patient here several times. I cannot say enough good things about the therapists…read morehere. They are caring, professional women who really listen to you. The facility is pleasant and comfortable with a kind of "we're all in this together" attitude. Patients are comfortable talking to each other and sharing experiences. One of the things I really appreciate is that, depending on the injury, they start the therapy session with 10 minutes or so with a heating pad. It really made it easier for my muscles to stretch during therapy with heat first. They also have a massage therapist available. A massage after therapy cut down on pain and stiffness for me. I saw Talia both before and after rotator cuff surgery and experienced very, very little pain after surgery. Even my surgeon was surprised. I can not recommend them enough. They do a wonderful job!

I made an appointment for my shin pain. Dr. Niki immediately diagnosed several fixable issues. I…read morewas looking for a place to get the latest therapeutic treatments. The combination of shockwave treatment, electric stimulation, and traditional strength and flexibility sessions with Ali, put me on a path back to running. This personalized approach was excellent. Thank you to the entire team. Jody

I usually don't write reviews but this place is really special. I went in seeking help for a minor…read moretear on my rotator cuff and not much hope for a fast recovery. However, after three weeks of seeing a physical therapist recommended to me, Nikki, I don't feel any shoulder pain. The sessions were effective and I felt very comfortable. Each time I left, I walked out with new exercises to do and knowledge not only about how I got injured but what I should do to prevent further injury. I could not recommend Nikki and her practice enough.

I have been a member here since 2008. I have had physical therapy at least times for my neck,…read moreback, and general strengthening. The therapists are excellent. I have had both aquatic and regular (land) therapy. I use the pool for exercise. The warm water pool has benefits that regular swimming pools do not have. The pool equipment is provided and enhances the water exercises. I have also worked with a therapist in the exercises room in a program designed for me. LAC is my go-to fitness place. Don't know what I would do without it.

I have been a member here since it opened over 15 years ago. During that time, I have had numerous…read moresessions with the therapists and also work out regularly on my own. Every therapist that I have worked with has been competent and caring and I can recommend them highly. The pool is the real gem in the facility. It is kept at a comfortable temperature and has various depths to accommodate all manner of exercise and therapy. The management of the facility has done an excellent job of accommodating individual and supervised therapy in these days of social distancing.

We had the pleasure of working with Brian and his staff with my Mother-in-law. She had pulled a…read moremuscle and wasn't getting much relief with pain killers. He and his staff took their time and explained the best approach along with exercises to help prevent the re-occurrence. She is now feeling back to normal and continues to share her positive experience with Pro Activities. We are hopeful she will not need his services, but if she does we will return.

I am not athlete but i have many friends that are and with whom i lift with regularly. So when i…read morefelt pain in my lower back they recomended that i go to see Bryan Ramona at Pro Activities. It was a relief to see the care he takes with each of his clients. He knows what he's doing and will tell you straight up what he's looking for with each test he has you do. Its a quite place with a lot privacy.

Dr. Mc Laughlin has healed my twisted tail bone. After suffering for 6 months in Florida where the…read morechiropractor helper, but the tail bone quickly slipped back, Dr.McLaughlin adjusted it and I am pain Free!!! He is kind and professional as is Kim, his right hand. I'm lucky to have found him.

Exercising to me is a "daily must" so you can imagine when my back began to give me problems, I…read moreneeded someone I could trust to get me back into the gym as quickly as possible. Dr. McLaughlin was my perfect solution! Not only was I back to my routine in a short fashion, but I was more knowledgeable in the way I should be performing my exercises to alleviate future problems. Trust and confidence are huge factors when it comes to medical care. I have both of these with Dr. McLaughlin. The attention and time spent per visit coincides with his interest and dedication to each patient. I highly recommend Willoughby Chiropractic Center and Dr. McLaughlin.