We had J and S do some work for us in the past and they couldn't have been better. So we decided…read morethat since they were so good before, we'd call them again. We called about getting a new central air unit and was told they were very busy and couldn't get to us til end of March. It's now April and we never even got a phone call explaining if they were still coming or just not going to show up ever. We wasted all that time waiting on J and S to come when we could have been in touch with another company. Now we have to start all over again and it's getting hot really fast. Very disappointed in J and S and bummed that they didn't even respect a customer enough to make a phone call and totally blew us off.

Service was relatively rapid after I called to have my tankless water heater serviced and flushed…read more The water heater worked when they started (I had just had a hot shower) and didn't work at all when they were finished. They came back twice and could not fix it. I was told that it might require a $481 part, but that they couldn't guarantee that would make it work as the gas extractor might be cracked (but they weren't sure). Although they knew my water heater wasn't working, I received no more word from them for a week, until I called the following Monday. They said they would check on the circumstances and call me back that afternoon. I got no call until Thursday when a workman said he had a work order to come out and take a look. Meanwhile, as I told them when they originally "serviced" it, we were having 6 girls riding in the Tour of the Gila, and we needed hot water. So, I got someone else to replace my water heater. Although I hold J+S responsible for all of this, they have not accepted responsibiity, nor offered reparations. I could certainly not recommend them even for the simplest of plumbing jobs

Erik and his team responded quickly and resolved my A/C issues in a couple of hours. I appreciate…read morethe prompt response and great service. Reasonably-priced. Would recommend.

Si contratan a esta persona asegurese q le marquen las horas q trabaja x q cobra x las q no. Y te…read morecobra x servicios q no iso. If u guys call these person 2 work on your proparty make sure u clock in the hour's he says he work 4 and make sure he does the work he said hes doing cause he like 2 over charge people.

Sun City Plumbing & Heating has exceeded my expectations once again! From the office staff to the…read moreestimator and plumbers, every person I interacted with was outstanding. I had a challenging situation with a historic home that needed a new water main, complicated by a century of modifications to the old line. Jack went above and beyond to help troubleshoot and map out the intricate layout of the lines running to and under the home. With my background in construction, architecture, and engineering, I appreciated Jack's expertise in helping me understand this complex system, ultimately getting the water lines replaced and adding a filtration system with plans for future work. The communication throughout--from the initial estimate to the completion of the job--was phenomenal, even while I was managing the project remotely. This is the second time I've hired Sun City Plumbing & Heating, and it certainly won't be the last for my properties in my hometown of Las Cruces. Their workmanship and customer service are truly top-notch!

Sun City did a great job getting my HVAC system working on point. My unit was running with the…read moreblower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!

Metal Craft was very responsive & I appreciate that. I've called other HVAC companies and they are…read morenot responsive and do not get back when they said they would. I've had scheduled appointments with contractor's & there were no courtesy calls to at least let me know they couldn't make it. I compliment Metal Craft on their excellent customer service and attentiveness to business.

JR responded to my call for my HVAC being inoperative. He arrived atmy house quickly, and he…read morerapidly set about diagnosing the problem. JR had the problem fixed and the HVAC back in operation in a short period of time. He was very informative about the steps he was taking and kept me informed of his progress as he went along. I would recommend Metal Tech to my friends and hope next time I need service they will send JR to fix the problem.

I do not recommend using this company. I have had an appointment for a month to get service on my…read morea/c units. They called me to reschedule my appointment because other customers were prioritized over me. How crazy is that? The lady's name was Blanca. I will never use this company again.

The service was excellent they did a very good job I was very happy with their service. Would…read morerecommend to anybody needing their air duct cleaned.

. Is there less than one star possible?…read more "What's one word to describe your experience with Five Star?" I would say "Criminals." Dishonest, bait and switch, over-billing, con artists, Used Car Salesman is probably the best way to describe Five Star. I see they have one review prior to my review. But I also see 9 other reviews are disallowed by Yelp. Because Yelp screens reviews which are believed to be false, or phony reviews. NINE phony reviews. Wish I checked Yelp Prior to contacting this Five Star. I won't go into details except to say ... please avoid these people, they are not trustworthy or honest. If you choose to hire them, you may "pay the price" in extra phony hours billed, extra materials billed etc. Like a dishonest car dealership, they give you and INSANE bill at the end of the joy, then try to get you to negotiate a lower number. If you don't go along with their game, they may go to your electrical circuit breaker box and kill power to your house like some kind of gangsters. They cut power to our 20x20 space, killing electricity to the hot water in our house, cutting power to our refrigerator, our lights, garage door, and irrigation system by removing the breakers - yes taking our breakers with them when they left. We were closer to calling the police, than our lawyer. By the next day, we called both the police AND our lawyer. These people are dishonest and unscrupulous. YMMV, but I doubt it.

We rent. Our refrigerated air went out on a Friday, and the homeowner's warranty company would not…read morepay for weekend repairs. It was between 98 and 103 degrees outside, and the weekend was beyond miserable. 5 Star arrived at 8:30 Monday morning, went up on the roof, came down, explained the problem, and was done by 11:30. We had cold air!! They recognized and replaced wiring that was absolutely embarrassingly old and exposed. We had rain the previous Friday morning and it had shorted out. They replaced the wiring and even left extra in the unit in case it needed to be replaced again. They were courteous, professional and fast!! We appreciate them so much!

**** Called…read moreFriday... They promised a Monday service for a malfunctioning dishwasher drain. They arrive Monday on time as promised, and professionally took care of the dishwasher problem. Invoiced as promised. Nice to do business with them... They are on our "call" list if we have future plumbing problems .

If you need a reliable and efficient plumber, ONE CALL PLUMBING is the company you need to call…read more Justin fixed our leaking toilet lickety split and it didn't cost an arm and a leg. In the past, I used a different plumbing company and was not satisfied with the work they did. In fact, what they did caused the problem that Justin from ONE CALL PLUMBING had to remedy. ONE CALL PLUMBING, and Justin, is the company and technician I shall use from this day forward. Their phone number is: 575-525-9453.

They came to our house and went thru the entire process. We told them other things we were wanting…read moreto accomplish and they were able to do it all. From the solar panels to a new dual unit to a new mini split. They went above and beyond what I thought they would do. We have a room that used to be an outdoor patio and converted to a sunroom. Sunfire did all the work to install the mini split so that room is now heated and cooled. Very professional from start to finish. I would definitely recommend Sunfire Solar. Thank you Thomas and your staff. Shane and Donna Feb. 7, 2024

Sunfire Solar was great to work with! They were responsive with all of my concerns. They walked…read moreme through the entire process. They were not pushy at all during the process. The price was affordable. I would highly recommend!