Great service. Needed my ring stretched, easy and friendly experience. Definitely recommend.read more

Small business that offers friendly and helpful service on big and small projects. Some really…read moreelegant pieces.

Mike is one of the nicest people I've met. He sells quality jewelry and takes the time with each…read morecustomer to see if he can help. I highly recommend.

If I could give less than a single star I would. I am completely baffled at how rude and dismissive…read morethe employees at this store were. They rejected perfectly fine silver, and didn't even check the gemstones (which included diamonds they barely looked at). Overall a waste of time and energy. Gave us the value of only the metal. I went to another pawn shop and they gave me 4x the amount Sol's offered. Absolutely disgusted with the service and overall unprofessionalism displayed by this store. !!DO NOT GIVE THEM ANY BUSINESS SELLING OR BUYING!!

I've been working with Karl for over 20 years, and he's the only jeweler I truly trust. His…read moreknowledge is unmatched, and he's always honest--no pressure, just genuine guidance. My latest ring wasn't even something he had in the shop--it was custom-made based on a few inspiration photos I sent. Karl helped me choose the perfect center stone, sent detailed renderings along the way, and brought my vision to life beautifully. On top of that, his pricing is super competitive. Do yourself a favor and start here--you won't be disappointed!

Excellent customer service and care! Knowledgeable jeweler who was professional. Was recommended by…read moretwo other customers. Was most pleased!

I didn't appreciate the interaction with the woman who assisted us--I believe her name was Debbie…read more When greeting us, she initially reached out with her left hand. I tried to reposition so I could shake her right hand, but she still insisted on using her left, even though her right hand appeared fully functional as she used it to handle the rings she was showing us. It came across as dismissive and a bit disrespectful. Additionally, we had to repeat several times what we were looking for, which made it feel like we weren't really being listened to while she was showing us different rings. She really put a bad taste in my mouth.

My fiancé bought my engagement ring from here last summer and proposed this last October. I…read moreabsolutely loved the ring - 3 emeralds (what I always wanted, an emerald cut diamond ring) and was even more thrilled from the man I was getting it from. I had to bring the ring in after the engagement for it to be sized and because unfortunately a few days after receiving it one of the tiny diamonds apart of one of the 3 halos surrounding the emeralds fell out. I was a little concerned but 1st time it happened so I thought nothing it. It ended up happening 3 times afterwards (same thing, tiny diamonds on the halos falling out) but luckily we had a warranty on the ring so it could be easily replaced and id have it back each time just 1-2 weeks later. I became frustrated the 4th time it happened but knew it was no ones fault at Helzberg. It ended up being just how the ring was designed - very tiny prongs to hold the very tiny diamonds in their bed in the halos, so it was bound to keep happening. This past Friday I went into Helzberg to pick up my ring and to look at my options as far as my ring. I was in the store with my mom from 5:30-8:00pm and Rebecca, Kalen and the manager Tony and even district manager Josh came in. All of their time and genuine concern was devoted to us and getting my ring situation figured out. After trying on MANY rings even though in the back of my mind was my original ring, I eventually came across a beautiful, perfect ring that wasn't going to have the same problems as my original. I am so satisfied with the customer service we received. With a purchase like this (really an investment) you forever want to be at ease for what could possibly happen, and I can say Helzberg has definitely done just that! THANK YOU!

Granted the store looks like "who hit it and ran", but I have always been happy with the service…read morethat I receive at Han's. I go there for battery replacement. They have repaired broken necklaces and bracelets that bigger named stores told me they couldn't be of help. That has helped me return time and time again.

First off they are OPEN ON MONDAY's!…read more Now, the reason I went Hans was because I wanted to sell some pieces of Sterling Silver. She told me that she would look at them but she would give very little. Being a jewelry store I would think you would look at each piece with the loop before talking about fake silver, because I told her that they were stamped on the inside, which you could tell that these pieces were not fake. I don't appreciate the effort she made to determined NOTHING, but telling me about FAKE SILVER. Being in Jewelry for a long time you would think that she could determined the quality or try to determine the SS MARKINGS of the silver. A customer takes their time in coming into their store, for which they could have gone somewhere else. You would like the respect to be waited on the proper way. Other than that she is very reasonable on watch batteries!

Best jewelry store I've been to in decades. This is like the store on Main Street where I grew up…read moreand my grandpa's best friend owned. The owner is so wonderful and kind. We prefer I shop locally whenever possible. This is our store now. My wife's diamond tennis bracelet had some issue with the safety clasp. I don't know about that stuff. But these folks fixed it while we waited and it cost less than $10. The next time I need a watch battery or jewelry for my wife to purchase or clean her existing, we'll be coming here. We both felt welcomed and completely at home. Also, it's close to El Alteño, so you can snag the best Mexican food around before or after your visit. :D

My wife and I looked at many jewelry places looking for specific gems and rings... we finally found…read moreeverything we were looking for at Crews Jewelry. They have amazing customer service. Stacey is very knowledgeable about everything. I am very grateful for Crews Jewelry because we were finally able to find what we were looking for at a very good price compared to most other stores.

Andrew and his wife, Bozena, are absolutely wonderful to work with. I had my mother's wedding set…read moresoldered and re-sized and it looks brand new! My parents wed in 1954 and this ring looks like it was made yesterday. I loved it so much, I cried when I saw the finished product. Their attention to detail is off the charts and of course, their warm personalities would make anyone want to shop here - or have their jewelry serviced here. I'll most definitely be returning - if not to shop, then to repair another meaningful piece of jewelry. I would trust them with anything I own! Thank you Andrew and Bozena for making my heart so happy.

I love Jewelry By Andrew He has repaired a ring and…read moreyesterday as They were cleaning a ring noticed I was missing a stone. They are wonderful, friendly and helpful!! I would recommend them to everyone

I didn't know what I was missing!! I'm very pleased with the 3 pair of spectacles I purchased…read more Mike offers wonderful service & quality, along with very reasonable prices. I highly recommend this company!

Mike took care of me. I came in to fix my wife's wedding ring a week before our anniversary. He…read morewas able to get a new stone, repair multiple brackets and clean it so well that it looked better than when I first bought it.