They took a month and a half to fix my car. And also, is it common for them to siphon the gas out…read moreof your car and not replace it? I've been to other repair shops and NEVER got my car back with a completely empty tank that couldn't even register the miles left to empty because it was so low. Keep in mind it was full when I put it in their custody. I was charged for a balance and alignment, but of course my car didn't get that. They have the worst customer service and are very poorly managed and it's very obvious. If you have State Farm and have the misfortune of wrecking in Carlsbad, do yourself the favor and pay to have your car hauled to literally anywhere else in the world. I've NEVER had to deal with so much bull.

This is the only tow service in Carlsbad that answered first ring of their 24/7 emergency line for…read more1. And in top of that everyone else would NOT perform the roadside service I needed. I guess they are too good for it now that all the money is in the fields w the big trucks maybe. This includes that locksmith service that advertises itself all over town. They never answered until 4 hours later! Don't underestimate this company. I found them to be above and beyond compassionate.

I prefer the store to the other mail center, even though I have to drive quite a bit farther to…read morereach it. I like the variety of things in the store that you can purchase and I really like the people who work there they seem courteous and willing to help. I needed a special box and they found one for me at a very good price. I will continue using the store as I ship quite a bit.

This place is under new ownership and it's fantastic! The store is cleaned up and looks great!…read moreStaff is always friendly!

My realtor insisted on using Diamond Escrow for the closing on my house. I've done many home…read moresales/purchases and I was thinking all escrow companies are pretty much the same. However, these people really stood out. Between my divorce (they worked with my divorce attorney and the court to get documents signed when my wife refused to sign) and the buyer's lender - they had many many difficult and unique situations to overcome. I especially want to thank Carol Alvarez who kept the whole thing moving on time

We have a contract for the sale of property in Carlsbad with them, and have constantly had to ride…read morethem about their inability to follow the contract, or even deposit our payments by the due date. This month I contacted the buyer and found out when he has actually been making the payments. He pays on Thursday and they will NOT deposit his payments until the following week. Monday if we call, Tuesday or Wednesday if we don't. That's almost a week PAST the due date. When I spoke with them this month about it I was given an excuse as always and told we ALWAYS deposit the following business day! Really the next business day is well into the following week. Ok didn't know that's how the next business day worked. Got it! For a whole year unbeknownst to us ( as we trusted them lesson learned) they didn't collect extra for the property and trailer taxes or the insurance. They didn't even make sure the buyer kept insurance on the property ( the escrow was supposed to take care of all of that per contract), which he had for only one month that year then dropped it for the rest of the year. We did not find out until the taxes came due in December of that year. Took 6 months to get them straightened out and reimbursed for us paying the taxes that the contract stated the buyer was responsible for and Diamond Escrow was supposed to have been collecting for the whole year!!! I've had to call for the last several months straight just to make sure we even get our money deposited and like I stated it's ALWAYS LATE!! The owner wont even talk to me politely anymore and hands us off to her assistant to deal with. It's to the point I've stopped using my good southern manners with them as well!! Going to start looking into my options.

Our septic filter was clogged up and gave Kevin's a call around 9am on a Sunday and they showed up…read morea few hours later. They got the tank pumped down and cleaned the filter in less than an hour. Definitely will be using again and will recommend to others.

I had my grey water tank plugged up, called these guys Saturday night, they open on Sunday at noon…read more These guys came out pumped my grey water, had to come out cause it plugged up again, not once did I get a well or but. 175 well worth it to have your sink on an RV ready to use will call if I need them again. These guys rock in my book! Thank gentlemen

Was told by Enid not to use her laundry cause I set my drink on their table to use trash can and…read moreit has a don't use sign no one was using it and I wasn't folding anything .

Did I ever think I would be reviewing a laundry mat? Definitely not. But here we are!…read more This laundry mat is brightly lit, has a machine for detergent and dryer sheets and a change machine. They have attendants until 8pm (but open until 9pm). All the detergent was reasonably priced ($1.25 for a box of tide). I loved the free WiFi! There were plenty of seating options, including a table where I was able to eat dinner. Also provided bench seating outside. Halfway through a 16 day vacation and we desperately needed to do laundry. We stayed in Carlsbad for the night and desperately needed fresh clothing. Came in around 7pm and was out the door around 8pm- not bad! They have small and large washers and plenty of dryers on the left side of the laundry mat.

The ladies are amazing. Nice, friendly & efficient!!! I'm usually a small window of time, and the…read moreladies always get my drop off done quickly!! And they fold tshirts like I do!!

We are RV travelers and stopped to do laundry. The large dexter washers are great for my quilt…read more And one for heavy clothes. There is a great attendant on duty ready to assist.

Nice clean coin laundry mat , there's an ATM and they take credit card! They have very large washer…read moremachines and dryers they have a room set up for greaser laundry . Parking is limited

Working south of Carlsbad, NM, and needed to wash some clothes. North Star Laundry was 100% clean,…read moreand the machines were all top of the line and in working order. They had a separate room for oilfield workers, and when I saw that, I expected the prices on the machines to be expensive; however, to my surprise, these machines were the same fair price. All in all a pleasant experience. I will return whenever I'm working in this area.

When my brother passed away unexpectedly it was my elderly mother and I tasked with trying to clean…read moreout his home. They were quick, professional, and so polite. We will definitely be using the services again for the rest of the cleanup.