Have been to other veterans and Keywood is GREAT. They have a Great staff and prices seem fairread more

Dogs are treated with skill, love & dignity. Owner does all she can to make your dog look as…read morebeautiful as you!

The lady that groomed my dog was very rude, she called my dog "a mutt" cut his hair wayyy too…read moreshort, he even has bald spots on his behind and underneath his belly . She held his paw so tight he was whining. I would not take my dog back to this place if she said I could take him for free the rest of his life!!

this is the third time we use this groomer because we had two good experiences at the beginning…read more However, this last time, someone decided that butchering the dog's haircut would be fun in some sadistic way. Moreover, when I tried to get them to address the problem by contacting them on Facebook and the main phone number several times, I was completely ignored. at first, I asked them to repair what was done to the dog and fix the choppiness/uneveness, but they refused to respond. then i asked for a refund so we could take him elsewhere for haircut repair, and again i was ignored. so maybe this will get some attention. the dog is a service animal, a golden doodle-poodle with very curly hair. We asked for a trim and without even asking if it was okay--they told us he was "very matted" when we picked him up and they had to shave off a bunch of his hair. yep--he had matting on his haunches--but not all over!! instead of doing a nice haircut where he kept his hair and got a quality doodle/poodle cut, they sent him home with gouges out of his fur, large chunks missing from his face, filthy ears, no nail trimming, and mangy pieces on his legs.... they didn't even properly brush out his tail. he didn't even look like himself! Grossly disappointed and we will never do business with them again. it's all good if they do a good job. God forbid you don't like it they just drop you as a client and ghost you. i'm filing complaints with oversight organizations too because this was reprehensible customer service and horrible damage to our dog's coat...without apology or excuse. NOTHING. Don't go here. Many otheir options.

Our Vet stopped doing nail trims. So we were in the market for someone to do our Dog's…read more After a good bit of calling around, I found Bark Avenue. When I called, the Gent who answered indicated they were on vacation but his wife happened to be in the shop. They allowed me to walk in for the much needed trim. I'm not sure what her name is - likely Raven (?) - but she was extremely nice and gentle with Penny. Penny is a rescue and has always been skittish - Raven was very good with her. We appreciate Bark Avenue Grooming! BRAVO ZULU!

Their neglect killed our Yorkie! 5/20/23 They fed our dog treats (we suspect more than just one)…read morethat she wasn't supposed to have. We told the owner Laura she can only have food from the bag we brought with her. She said no problem, we'll take great care of her. When we dropped her off we left verbal and written instructions with her food and reiterated that she gets pancreatitis easily and cannot have anything but what we brought for her. On Friday 5/19 our Yorkie that had been staying there since 5/13/23 started throwing up and had diarrhea(common reaction to eating things she isn't supposed to have). She admitted Charli had "stolen" a treat from another dog on Thursday. The owner who we thought surely had the ability to assess her condition did offer to take her to the vet if we wanted but had no sense of urgency in her voice and when questioned about her condition she stated she was acting fine and was up and running around. (Not normal when she's sick). She assured us she'd be with her another 6 hours and would monitor her via camera that night and let me know immediately if her condition didn't improve or worsened. We heard nothing else until the next morning. We received a call when we were coming back from vacation 5/20 and were told Charli had passed. No apologies, wasn't her fault, excuse after excuse. But she did say we'll clean her up. I wonder why? Could it be because a dog that has diarrhea and vomits all afternoon and night isolated in a cage suffering and actively dying needs cleaning up. The story has changed multiple times..even during the course of each conversation so we may never know the truth but can only speculate that she has no professional experience with animals and cannot assess when they are in danger. (God if we'd only have thought to ask specifically and didn't just assume all of her "years" in the business equaled knowledge of animals) Another reviewer said she made him come get his dog for the same issue And her response was "vomiting and diarrhea can cause dehydration and the dog can die" yet I get no sense of urgency and none of the same concern for our little girl. She knew. She had to be in distress when she called me yet she assured me she was acting fine. She assured me she'd call if it didn't stop or got worse. I can only assume they put her in a cage to keep her diarrhea and vomiting from making a mess and left her to die alone in a strange place for the next 12+ hours. Unacceptable. Completely avoidable and unacceptable. We didn't get the same courtesy God how we wish she'd have insisted we come get her or have had enough knowledge to know the vet was needed. Was she afraid of another bad review? Was she afraid because she knew Charli was sick because of their negligence? We had Charli for 11 years, had a vet checkup on 5/12/23 to show them she was healthy. And by them not doing their job, they killed her. I can't state this enough...... DO NOT TAKE YOUR ANIMAL THERE! We don't want what happened to our baby to happen to your pet/family member.

This place literally killed my yorkie. She was dropped off on 5/13/23 for the week. She had a…read morebackpack with her food in it and strict instructions on not give her anything to eat except for what I brought with her. I discussed her history of pancreatitis and made it clear that eating anything other than what we sent with her would make her sick. I got a call on 5/19/23 at 2 pm telling me she was having diarrhea and vomiting. She said she didn't mind to take her to the vet if I wanted. I tried to assess the situation and asked a few questions. I felt no sense of urgency in her voice and was told she was acting fine and running around. She admitted she allowed her to get ahold of a treat she wasn't supposed to have. Based on her statements, it sounded like typical reaction to eating something she shouldn't have and at that point she had just thrown up and had diarrhea earlier in the day. I was told she would be there until 8 pm and I asked her to please monitor the situation and call me back immediately if the situation did not improve or continued. The next call we received was at 9:45 the next morning telling us they found her dead in her stall. The stories we have gotten have not been consistent so we may never know the truth, but I can only speculate that she was not monitored and suffered and died alone in a strange place. Ten months earlier she was given a bad review by a customer who complained she made him pick up his dog a short time after he dropped the dog off because the dog was vomiting and had diarrhea. Her response was that she made him come get the dog because vomiting and diarrhea were serious and could result in death if not treated. One episode of diarrhea and vomiting isn't dangerous. Continued episodes can be fatal. She admitted when they found her in the morning she had "made a mess" and they gave her a bath before we got there to pick up her body. So it seems impossible that she was monitored like we were promised she would be. Bottom line, she let our little girl eat something that was toxic to her and made light of the situation and ignored how sick she was, locked her in a stall and left her to die. Needless to say, I would not suggest you ever leave your furry family members in her care. It's been the most devastating and regrettable decision we ever made.

Poor Twinkie got sprayed by a stinky skunk this morning and even after I gave her anti skunk bath…read morewe still needed help! I called Marie who was so kind and worked Twinkie into her schedule asap!! Twinkie got the full royal treatment. She came out happy and smelling much fresher! Yay. I highly recommend Abingdon Pet Grooming, I give them two thumbs up and Twinkie gives them two paws up!

Marie did an amazing job with my little fella. She did just what I asked her to do. He looks…read moreamazing and smells wonderful as well. I highly recommend Abingdon Pet Grooming.

Helpful, a lot of information. Also has lots of referral places for your pet.read more

The staff treated me like family and my pet was their priority. Thanks Allie and Team!!!read more

This is my favorite pet sitter in the area!…read more We have used Kountry kennels to board both our dogs and cat for many years. Kim is a real animal lover! She takes care of our fur babies like they're her own. Her Kennells are very clean and the dogs have their own runs. Her Kennells are in a great barn below her home. Like I said, the Kennells are very clean and I've never smelled any offensive pet odors there. The dogs have plenty of clean and fresh water and food. She's great about giving any meds or special care needed as well. I have no problems or fears leaving our pets with her! The peace of mind that brings is worth any amount(she is very fair w her rates) and I know when we go on business trips or vacation that our pets will be loved and taken care of. You won't regret bringing your animal here. She's just a really caring and conscientious person who loves animals!