If I could give no stars I would, called them yesterday and explained the situation with our dogs…read moreemergency and was told the $65 visit could be waived and we could pay that later, called back this morning to let them know we were coming this morning and the lady that answered wouldn't give her name, she was very hateful and said that the $65 HAD to be paid today or they would not see her, they would rather let your fur babies suffer and die over $65 dollars than to have a heart and at least see them so you know what needs to be done and how much that will cost so that you will know how much money you are gonna need to treat them. Pedophiles get better medical care than our innocent fur babies do if you don't have $65 f**king dollars

7/20-7/22 /2020 left my boy For 2 1/2 days....he Hasn't had…read moreAny Of his food or Treats... measured his food into the container remeasured when I got home because it looked The Same..... exactly the same today as Monday when I Put it in Container. he wasn't given a Chew he wasn't given a Milk Bone. He Had Tablets For Coat and Fleas...never Even taken out of his Carry Bag. The Way he has Been drinking The last hour and Half....he Had no Water Either. I Am Irrate, been Going there For years. never Again! Sad He went without food and Possibly Water. I Will Call When They Are answering The Phone.... but Absolutely Unprofessional and Cruel!

This is my favorite pet sitter in the area!…read more We have used Kountry kennels to board both our dogs and cat for many years. Kim is a real animal lover! She takes care of our fur babies like they're her own. Her Kennells are very clean and the dogs have their own runs. Her Kennells are in a great barn below her home. Like I said, the Kennells are very clean and I've never smelled any offensive pet odors there. The dogs have plenty of clean and fresh water and food. She's great about giving any meds or special care needed as well. I have no problems or fears leaving our pets with her! The peace of mind that brings is worth any amount(she is very fair w her rates) and I know when we go on business trips or vacation that our pets will be loved and taken care of. You won't regret bringing your animal here. She's just a really caring and conscientious person who loves animals!

From the owner: Kountry Kennels has been proudly serving the community for years. We offer clean, sanitized, and…read morehealthy boarding options for your pup. We have kennels, dog runs 5x25 foot , indoor and outdoor playtimes, and two large areas to run around. We provide heat and air conditioning for the dogs, most importantly. Give us a call today and let us be your home away from home for your pet.

This place is awesome! The employees here are very friendly and informative. I had to bring my…read morerabbit to UT emergency vet a few weeks back because her leg was broken, she got caught in the couch.. which now I removed the bottom so she can no longer go into it. Anyways, I called about 15-16 clinics all the way from Knoxville, Greenville, even places all the way in Virginia. This place was able to get my rabbit in to replace the cast and kept me up to date on things and never got an attitude with me like UT did.

We live in the country and have had several kittens show up over the years. Last week, a 6 week…read moreold, very thin 1.5 lb kitten showed up. It took two days to get close enough to feed her, but after that we fed her every two hours and she had a very hearty appetite. She appeared on a Friday but I couldn't get an appointment with the Vet until Wednesday. My wife and I both held her in our laps off and on for three days. She had a small house on our back porch and she went in and out regularly. She followed me around like a puppy. We knew she needed to gain weight and so fed her every 2-3 hours and she always ate. At the vets office she was strong enough to climb out of her carry bag several times. She did have a temp of 98.3 which is low. She had some evidence of fleas though we never saw one and she never scratched herself. She was diagnosed with round worms. So, she was given dewormer, a distemper vaccine and then was rubbed down with Adams Flea and Tick Spray. The Dr. wasn't in the room for that, he had left and his assistant did this. She used a healthy dose, spraying it on her rubber gloves and rubbing the kitten from head to tail and a double dose around the neck, ears and head. I've read, wetting their skin with this flea spray can cause further hypothermia. But the spray also says not to use on kittens less than 12 weeks old. I left the office at 3 pm and by 6:15 the kitten was lifeless and limp as a dishrag. She collapsed attempting to get in her bed. She was halfway in her bed with legs and defecation, hanging outside. She lost all control and had zero, ability to move. We have a vet in our family who said the flea spray is toxic and the kitten can't handle it and we should give her a bath in dawn, blow dry her, wrap her up and put on a heat pad. When we bathed her, she was already basically dead. Just a little shallow breathing and she died shorthly after. I returned to the vet's office the next morning and asked to see the flea and tick spray. One of the girls brought it to me and I took pictures of the bottle and label. I also google what happens if you put this on a kitten that is too young and too small. The girls in the office were devastated. They let me talk to the Dr. Mark Riehl. I was in an examine room, he came in the back door and was defensive and dismissive and started to just leave on a few occasions. He told me the kitten had one foot in the grave when I brought her in, that she was flea infested and he was between a rock and a hard place trying to save her life. My question is, if she is eating, has people careing for her, why misuse a flea product that he has to know has side effects when used off label. If she was fragile, why not recommend a flea comb and dawn bath, keep feeding her and come back in a couple weeks once she builds some strenght? His demeanor was so calloused and he was clearly in cover his butt mode. When I was leaving he said, do you know there are thousands of stray kittens out there. I'm not sure what that meant? Like, go find another one? There was no discussion prior to using the flea treatment. Like, this could put your kitten at risk. I also called the Adams company, they had to file an EPA report for off label use that caused a death. They said we do not support any off label use. My purpose in going to talk with the clinic was hoping they would say, that was a mistake and we won't do that to other small kittens. But when the Dr. acted the way he did, I was left with no other options than to report him to the state board and go public with my concerns. I must add one disclaimer. The ladies at the front desk were full of compassion and empathy and told me they would research the product. I'm sure they have seen other things that have caused them concern.

Can't say enough about the pawfect place.We boarded clarabell our golden retriever with them for…read moretwo weeks last August while we were on vacation, the first couple days she was there she had some stomach issues, they called right away and took her to our vet and took great care of her! The basic obedience training she received was amazing she was like a diffrent dog...In the best way! Cassidy is amazing as is the whole staff and we can't recommend them enough.

From the owner: Tri-Cities only Canine Wellness Center! Obedience Training,…read moreCanine Nutrition, Behavior Modification, and Boarding Positive First - Balanced Training

A friend of mine has used Dr. Presnell for years with great success at a lower cost than my current…read morevets prices, and so when she was giving up an appointment slot I jumped at the chance to take it for my aging dog who needed to be seen. Unfortunately, we were seen by a new, younger vet and NOT Dr. Presnell. The bloodwork came back less than favorable and she suggested they keep him for two nights. She said they couldn't keep him longer regardless of his condition because of a one day holiday (that should have been a red flag). I inquired about overnight hospitalization prices and was told it was $60 a night. We agreed. We called to get updates (they never called us with any information) and the one and only time they called back, I was told he seemed to be doing better with fluids and had taken a spoonful of food. After the second night, we picked him up with the expectation (by what we had been told up to that point) that he was doing a bit better and anticipated a $300-$500 vet bill. The bill was nearly $1000!!! We were then told "he may, or may not recover". I know there is no way to predict the outcome, but my dog came home even worse than he was. Once we saw him it was obvious that he hadn't improved at all. He refused to eat, vomiting and had labored breathing. I wish the vet had given us a true prognosis of how bad things were. I would have preferred a truth bomb that it was his time, rather than given hope when things were hopeless of improvement. I had to go to my regular vet and have him put down after having had him home for 1 1/2 hours. I felt horribly guilty that the last two nights of my aging dogs life were spent having test and being given injections surrounded by strangers.

Dr. Jack Presnell has been my Veterinarian for many years. I've had several dogs, large and small…read more He did the most perfect ears cropping for my Dobermans and Boxers. Always there and always dependable. His office staff is great and very knowledgeable. Many thanks to them!!!!

I can't in good conscience recommend this business. Although the staff are nice and seem friendly…read moreand caring I believe the business side is a little broken. We dropped our dog off on the way to the airport after booking on the phone. No one mentioned that they only take cash nor was it on the web. Luckily we had withdrawn cash for our trip so we didn't have to seek out an atm. The website stated that with a 5 night stay you got a free bath. Our dog was there for 7 and when my wife called to check they said it was for a 10 day stay. She took a screenshot of the website and sent it to them so we didn't get the bath. The website has since been shut down. We also left her medication with them and they said they would handle it. We left exactly 7 pills for the 7 nights. When we picked her up they returned the bottle with 4 pills remaining.

From the owner: Rovers Stay Over is a dedicated dog daycare and boarding service located in Johnson City,…read moreTennessee. Our mission is to provide personalized care in a cozy, home-like environment for your beloved pets. Unlike larger facilities, our smaller setting allows us to offer one-on-one attention, ensuring each dog receives the love and care they deserve. Our team of experienced and passionate pet care professionals is committed to creating a safe, engaging, and nurturing environment where dogs can thrive. Whether it's for a fun day of play or an extended boarding stay, we strive to make every visit enjoyable and stress-free for both you and your dog. We understand that every pet is unique, and we tailor our services to meet their specific needs, making Rovers Stay Over the perfect choice for pet owners who value individual attention and quality care.

It pays to check reviews if you value your furbaby! Wish I had checked the reviews prior to taking…read moremine here!

From the owner: We are a friendly, family environment that you and your pets will love being a part of. We offer…read moreGrooming, Shopping, Boarding, Training and Photography!