I would not recommend this store to anyone. The staff only wanted to gossip about whatever. They couldn't change a 50.00 bill. The fake nails in the cashier were non functional. Very rude, unapproachable and when given the 50.00 bill she was rude. customer first and always right doesn't happen in this store. There are many other shops to frequent than this store in old Scottsdale AZ read more

Southwestern Reflections - Shopping Near Me - Scottsdale, Arizona

One of the most unique, great variety, nice people gift shops I've found in the Valley. If you don't find anything here to gift you out of town visitor or yourself for that matter, I am sure you won't find it anywhere. This ample, spacious, chock-full-stuff store is amazing and its located next to other great shops and eateries, so when coming here you can make an afternoon of it. I am sure you'll walk out with a purchase or two! read more

I stopped in here to kill some time before a Yelp event in the area. I'm glad I did. I spent a half hour browsing. This store has hundreds of unique items that reflect the old southwest. From wine bottle holders that resemble rattle snakes to their tribute to old route 66. Many of these unique treasures are hand crafted. I was particularly impressed by the Native American and cowboy doll display. The crafter paid close attention to detail. They have all the usual stuff you would see at most souvenir shops such as cards, tee shirts, jewelry, etc... I didn't purchase anything today, but I have a wish list started fit my next visit. read more

Southwestern Reflections - Southwest and Native American dolls. - Shopping Near Me - Scottsdale, Arizona

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Loved my personal, virtual shopping experience with the owner while the store remains closed due to COVID-19. I explained what I was looking for and she patiently walked around the store to show me the different options. So many choices and cute things as souvenirs for yourself or as gifts for out-of-state friends. She even hand delivered to my doorstep! Love that they are a local small business doing what it takes to survive! read more

Southwestern Reflections - Tote bag, mule mug, AZ tea towel, puzzle and cactus pen. - Shopping Near Me - Scottsdale, Arizona

I had a poor experience at this store. One of the employees, Mackenzie I think her name is had such a rude attitude when I asked her a question she looks annoyed. It was just a simple question about something in the store and the store manager didnt seem so involved she was just sitting and not caring how her employees treat their customers. I won't ever go there again from this experience it will really last a lifetime. read more

This is my absolute favorite place to get AZ-themed stuff. It is an emporium of well-made, reasonably priced souveneirs. Over the years, I've bought countless gifts here! Family and friends have become the proud owners of their mugs, cactus gardens, piggy banks, kokopelli magnets, shot glasses and more! Bring your out-of-towners for a shopping spree. They have everything from shot glasses to table lamps, with every tee-shirt, key-chain, magent, hot sauce, geode, ornament, toy, bolo tie, etc. goody you can image, in between. They have everything from the pedestrain to the unique, from the super cheap to the spendy, all in one spot. If nothing else, you'll have a wonderful time looking at all of it! Last night, we purchased a camo-paterned Dammit doll, which we picked out within two minutes of entering, but we spent an additional twenty just wandering around. read more

Southwestern Reflections - Hot sauce and tee shirts and piggy banks, oh my! Got my sister this piggy years ago and she loves it! - Shopping Near Me - Scottsdale, Arizona

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The customer service here is so phenomenal that even I was surprised at the extent the owner went to accommodate me. I can't say enough good things about this family owned business and I wish them the absolute best! I have the most perfect cactus arrangement to remember my trip to Arizona thanks to this store. To the owner, keep being awesome! read more

Southwestern Reflections - Shopping Near Me - Scottsdale, Arizona

This second-generation locally-owned shop has high-quality merch, staff, and customer service! I found the perfect gifts for my (very hard to buy for) brother who came to visit with his family. This is not a 'souvenir shop' by any stretch of the imagination, nor is it an unreachable gallery. I was able to find fun, unique, great quality items here, and Joy was super helpful with suggestions and ideas. Before I went in I used the website to target items to shorten exposure due to Covid 19. I found that the website had very accurate descriptions of products and was easy to navigate. I can't wait for my brother's family to open their gifts!! read more

I had a great experience with a personal shopper support during C19. After telling them what I was looking for they were able to send me videos of there many different types of awesome coasters and keychains. I was able to decide on the ones I wanted and when the goods came 2 days later I was impressed with the quality of both items I chose - sincerely am so happy with my purchase and overall experience with them ! read more

Southwestern Reflections - The cactus keychain is well made and has the design on all sides- love it! - Shopping Near Me - Scottsdale, Arizona

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Love Southwestern Reflections and their sister store Scottsdale Southwest. During this difficult time the owners have become personal shoppers, helping to pick out exactly what you are looking for. In addition to great gift ideas, they have items to spruce up your home, like this great Arizona cheese board and coasters I purchased. Thank you Joy for helping me find exactly what I needed. read more

Southwestern Reflections - Arizona cheeseboard and coasters - Shopping Near Me - Scottsdale, Arizona

Great experience and I got the cutest stuff. Love my roadrunner metal statue the most, but the T-shirt is super soft and comfy, and the earrings are so cute. I highly recommend this shopping experience. Whatever your looking for, they probably have it! read more

In my land of residence, Southwestern Reflections would be called "Made in Washington" and similarly contain more items emblazoned with local namesakes than anyone would ever want. While it is among the requirements to properly furnish an airport in a major tourist destination, it instead stands proudly in a shopping village. One might think there would be not much more to say. It certainly boasts the usual kitschy decorations, overpriced Scottsdale T-shirts, overpriced Southwestern T-shirts, slightly punchy novelty cards, and the entire line of Danger Men Cooking merchandise. (I appreciate the idea, but did this brand need its own hot sauce? Really?) However, one piece of merchandise caught my eye and has led me to consider that there may actually be more depth here. Rotating racks contained standard mild attempts at cleverness and retro pop culture clearly made for the masses like Betty Boop and Western-themed license plate-sized decorations. One item stood apart: A plate featuring a stereotypical older Native American with long hair and a rifle, proclaiming "Homeland Security Since 1492." I am still confused as to the intention of this plate in McCain's good ole' Republican Arizona, since to me this is a pretty clear "anti-American" statement of the rightful owners of this country. Is this intended to be ironic? An inside joke / "quality control" issue of a "maverick" employee at the manufacturer? Why is it here? Why has this not offended the standard tourist sensibility? I'd like to give Southwestern Reflections the benefit of the doubt that they intentionally stocked this plate as a minor act of subversion, but that's probably wishful thinking. However, it livened up what could have been a completely drab visit, so I will give them some comedy credit. Otherwise, this store is exactly what you'd expect - if you're actually looking for this kind of thing, you've probably already been to six different gift shops resembling it at the tourist traps in your path, and otherwise, you have no reason to set foot in here besides possibly to marvel as I did. read more

This place leads the list of tourist traps in Old Town Scottsdale. It has all the massed produced junk you'd expect to find at an airport store - t-shirts, postcards, cactus - with nothing interesting or unique. Save your time and money. It's better spent elsewhere in Scottsdale. read more

Southwestern Reflections - Shopping Near Me - Scottsdale, Arizona

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We purchased our favorite hot sauce, Widow's Kiss, and an exquisite wind chime for our backyard. I also bought my hubby a wide brimmed hat for hiking. They have all kinds of fun southwestern gifts and souvenirs, but it's not just for the tourists. This store is great for decorating our Arizona homes. Bring a piece of Arizona home with you. This store is a true gem to Old Town in Scottsdale. Owned by a second generation family, please support local shops. read more

This store is amazing - you can find all things Arizona here and the owners are friendly and knowledgeable. I placed an order via facebook messenger in July and Joy delivered it to me at work. If you need a gift that says Arizona, this is the place. They now have their website up and running for smooth service in these crazy days. read more

I am writing this review because I was very satisfied with the customer service I received from the owner of this business. I had a situation that happened to me in the store and the owner did a wonderful job taking care of me and went up and beyond to satisfy my service as a customer. Thank you so much Joy for making my experience better. My daughter and her girlfriend love their gifts from your shop. I do recommend this shop for anyone looking for great gifts to bring home or for themselves. read more

We had the most wonderful shopping experience at Southwestern Reflections! It was the perfect spot to buy keepsakes for each of our children and that special little something for all of our family members back home! We bought THE MOST BEAUTIFUL blanket for my son! And, he enjoys it every night... We bought backscratchers, t-shirts, pot holders (that we use everyday), great signs...jewelry, specialty lotion made in Arizona and so much more! It was a one stop shop and we are so grateful we found it! Thanks Southwestern Reflections... see you next time!!!! read more

Came here while on a road trip cross country for a small souvenir to bring home. This place has all the tourist traps like keychains and tshirts. I did find cute cactus plants that I felt really reminded me of AZ though, so I call my trip here a success. read more

I stumbled on to this store after a visit to a close by restaurant. My daughter loved this place:-) What great fun shopping, and terrific selection of memories to capture the spirit of Scottsdale AZ. The best fun shop in Old Town. Don't miss it! read more

This shop in old town Scottsdale is truly a one stop shop. They carry gifts for every age and gender. They have a really great selection of kids merchandise, ranging from tee shirts to board books. Cute western wear for the little one's and stuffed animals too. They even have live cactus which they ship worldwide. The kids love to play in the rock display they have up front and they have an antique player piano in the back of the store. It is a fun place to stop and a great place to get a unique gift or a fun piece of costume jewelry. read more

Horrible customer service. My sister was in town and bought my daughter a $4 ring that broke by the time we got home. I stopped in there today, with the broken ring and receipt, which was only two weeks later and they would not exchange it. Come on...it prob cost them 25 cents. The manager even called the owner and they said "no way". I would never go in there again and I'm a local who takes out of towners to Old Town often. read more