I rate Jamestown Square Apartments 5 stars because it is one of the best complexes I have ever…read morelived in. I highly recommend this apartment complex to anyone looking for a place to call home. This complex is very affordable and has many amenities included. It is located conveniently off major roads and shopping centers. The staff is very friendly and welcoming. The complex is very well kept, peaceful and serene. This is a great place to live!!!

My experience living at Jamestown Sqare was wonderful. The manager,maintenance men, and neighbors…read morewere all great. It was a good 5 years.

Lived here for 3 years, if you need a roof over your head this is definitely a roof, but it depends…read moreif you're ready to play exterminator because you WILL get bugs. And I'm not talking fruit flies. They come from the walls and if you're on the first floor like we were, check under/behind your furniture regularly. Took outlet covers off to paint and a giant roach came out. Summers are the worst as they just keep coming and it's embarrassing to have friends and family over. Place ALWAYS has kids stomping around the buildings on the metal stairs, and the walls are so thin you can hear that from the back of the apartment. Always has cops running around because there's some shady business going on. Don't get me started on the constant parking battle. Hope you don't like going out on weekends, or if you do, having to park so far from your actual apartment that you have to walk 5 minutes to your apartment because there's no regulation on how many cars/people with cars are in which building, all parking is a free for all and everyone's burden to bear. Oh and a pool? Paved in, we moved in and were agreeable to our rent because we were moving into a complex with a pool. It shutdown that summer and was filled in. We never got to experience it so it wasn't a huge loss, but it was part of the reason we chose autumn ridge. The only good part about this place is Danielle at the leasing office. Whenever we were having issues she was always very responsive, and was a bright light in a dim place. We even got most of our deposit back, with some taken out because we gave 51 days notice instead of 60 (an expensive $400 to stay in the apartment for 9 days lol). But overall we are glad to be out of here and cannot NOT recommend it enough lol.

1) HUGE MONEY GRAB, don't expect your full security deposit back - Rent is cheap, but they nickel…read moreand dime you for everything else. When we moved in, there were stains on the carpet in November of 2022. Wasn't a huge deal to us so we didn't make a stink but we did document it. When we moved out they said they were charging us $400 to have the carpet replaced. I asked why and they claimed it had "an odor". They also said it was brand new in October of 2022 (there's no way as it was already stained when we moved in-picture below). Never once did we have an odor issue and every time maintenance came in they complimented how clean our space was compared to many others. Seems convenient that they claimed "odor" since it cannot be documented. 2) constant car break ins, dings and scratches to car from people parking too close to 3) Maintenance was very responsive whenever we needed an issue fixed, however I had maintenance let themself into my apartment unannounced when I was home alone which was quiet unnerving I really wish we would have had a better experience here but it seemed to be one thing after another with the security deposit not being fully returned being the cherry on top.

So my daughter decided to try and move out on her own. She went and put an application in which…read morecost $50 upon putting application in they told her they needed $250 up front. $200 deposit and $60 application fee. Do they swiped her debit card for $250 on a Wednesday and then emailed her 2 days later and said she got accepted. They said the rent will be $925 a month and being though they already had $200 from debit card that they will need another $725 that following Wednesday. On Thursday she notified them she is no longer interested in moving in and how do she get her $200 back. She said I'm not expecting the $50 application fee just the $200 and you can give the apartment to someone else. They had the nerve to say I couldn't get my $200 back.Mind you they still wanted an additional $725 to equal the $925. So why if I no longer want to move in the 1bdrm apartment must they keep my $200. Plus wanting another $1387.50 upon moving in on Jan 15,2021. BE AWARE THEY CLAIM THEY HAVE SMALL FINE PRINT TO KEEP THE $200. This is unacceptable. PLEASE ANYBODY LOOKING TO MOVE INTO THESE APARTMENTS READ THE FINE PRINT BEFORE GIVING THEM ANY MONEY. What's the difference between applying for the apartment and getting accepted or denied. THEY KEEP THE MONEY THEY ASK YOU FOR UP FRONT. NEVER GIVE UP ANY EXTRA MONEY UNTIL YOUR CREDIT HAS BEEN RAN ONLY GIVE APPLICATION FEE. A lesson learned!!!

From the owner: Luxury 1 and 2 bedroom apartment homes. Your choice of patio, balcony or marble fireplace. Here…read moreat Pine Ridge Apartments YOUR home is out top priority and heat, hot water and cooking gas is included in our monthly rent. Visit us 7 days a week, we would love to welcome you home today!

Slum lord is the biggest and only criticism garbage always overflowing nobody takes care of pest in…read morethe summertime the winter is worse the pipes freeze just stay away spend your hard earned money somewhere else

You're paying in rent what you could pay for a mortgage.. not to mention there is NO parking…read morebecause you can pay a certain amount of money for a parking spot, so you have to literally park around the corner if all the spots are paid for near your apartment. Also you have to PAY to use the pool lol. Literally like $70 for a bracelet. They make you pay for everything it's very weird. Don't recommend.

if I could rate it - 0 I would. mouse infested don't rent here!!!!!!!!!!! I know someone that rents…read morea townhouse there and nothing is being done. they say they are but it's been g on for years. and they have small children. there's droppings everywhere. it's disgusting!!!! and there's more! everything is broken inside, kitchen draws, locks on doors. you name it!!!!

I love it here. It's peaceful. It's safe. My experience with my sales lady was top notch - she's so…read moreamazing i could hug her. Plus... Allll the dogs!!! However... the roaches seem to love it here too. The exterminator was here twice, yet i just found another one crawling out of my sink overflow drain. And I'm talking a ROACH. The size of a baby hamster. And where there's one, there are plenty. I threw bleach down the return and now i have a dead pterodactyl sized insect belly up in my bathroom sink. I may leave him there as a warning to his friends....

Veteran with disabilities denied a handicap parking space despite some residents having them Denied…read morea request to pay for a space like others who have . A lead dust hazard exists on the at least 35 year old blinds present in the apartment Denied a replacement request several years ago During this dangerous heat wave have a problem with the bedroom AC . A woman received my request for service and nothing happened

So I go on the Zego living to see what my rent balance was. I'm a disabled person who gets his…read moremonthly benefits on the 4th Wednesday of every month. So 12/24/25 I'll receive my benefits to which I will pay my rent, however I am going to have to get a MoneyGram from Walmart and make a payment that way, using money I don't have extra of because they want to be difficult. If this keeps up I'll be taking legal action against the apartment.

I just wanted to update this review to include a little info about rental payments! The management…read morecompany is now offering through a third party the ability to have your rental payments reported on your credit report. Great idea for those who are diligent about paying rent on time assuming that the management company does their part to report accurately and In A timely fashion (good luck with that!) and I'm not sure if there is an additional fee as My lack of TRUST for this company has prevented me from signing up. There are only three options of paying rent here.. check, money order, or credit/debit card. They charge you 25$ "convenience" fee if you choose to pay your rent using credit or debit card and the best part is that the site you use for these payments is NOT SECURE and states so!!! Ridiculous!! Not sure if I mentioned previously but if your rent payment is late there is a 160$ late fee!!! Could be a little more or a little less as it is left to managements discretion what they decide to charge you! I've spoken to several other tenants who are all expected to pay DIFFERENT late fees! I've challenged this discretionary fee and have NEVER received a direct response regarding their protocol when determining what they deem an appropriate fee. Shady at best!

If I could give this apartment complex zero stars, I would. I posted the following review on…read moreapartmentratings.com and felt so strongly about sharing this information that I'm putting it on Yelp too: I was a resident at Locust Grove for years. When I first saw it online, I fell in love with the place and I knew it could be home! It was kid and dog friendly, had great parking, spacious apartments, and a nice clubhouse and pool. In Nov 2014, the management changed from Quaker Group to Merion Group and let me tell you, the change was basically a death sentence for service and happy living in the community. Without any warning, all but one or two staff members who maintained the grounds were laid off before Thanksgiving with no replacements ready to maintain things like, trash pickup, apartment maintenance issues, you name it. The leasing office was totally overworked and, while the manager Patti tried to do her best to respond to constant resident requests, there just weren't enough staff members left on site to fix some major issues. And when I say major issues, I mean like frozen pipes breaking in the community, lights going out and leaving walkways pitch dark, dog poop all over the grounds since the pet bags weren't being refilled, trash accumulating all over the back of the buildings where it looked like there was a dump in your backyard. The list goes on and on - and they added a new staff member, Lori, who has no customer service skills and was actually more combative when receiving feedback/service requests than helpful. On more than one occasion (however hard I tried not to deal with her, sometimes she would be the only one there), she would blame things on everyone and everything under the sun (aka no accountability) and what I thought was really distasteful was that she blamed a bunch of issues on a former employee who "was no longer with the company because of it." How inappropriate is that? I wanted to tell Lori and Merion that their mismanagement and personnel issues are not the residents' problem - that is their own issue that they need to work out internally! TIP: Try to deal with Erika for everything. There isn't enough space or time to go through all of the dysfunction at what was once a nice place to live. There are subjective rent increases, water/sewer increases, and a lease agreement that is so overkill with legalese that I can't even believe it's the same place that I was living in since 2011. Here's the summary: If something happens and you signed the lease agreement, it's your fault. Even if it's not your fault, Merion takes ZERO responsibility for anything. So make sure you read all of the fine print. TIP: Ask to see a copy of the lease up front if you visit. Here's another fact: Different residents are being charged DIFFERENT INCREASES not on any scale or rhyme or reason. I was friendly with a lot of different families and each would tell me different amounts that they were charged (some nothing, some huge increases). Ask about it if you visit, seriously. I guarantee you'll get a song and a dance about how they calculate it by comparing against other rates, etc. Whose rates?? TIP: Ask to see something in writing that spells out exactly where they're getting these comparative rates, etc. before you sign a lease. Management. What a joke - John M., the one who so politely responded to someone else's criticisms on this review site used to sit in the back office of the clubhouse WITH HIS FEET UP ON THE DESK. I thought he was one of the leasing office's sons because he was so unprofessional and would be texting on his phone all the time. When someone told me he was a manager of the property, I didn't believe them! I had to look it up online before I believed it because he never engaged with the residents, even when he overheard issues being discussed in the next room with the leasing representatives! TIP: Don't expect John to resolve issues - not once did he send out anything to the residents when all of the staffing changes happened, when the grounds started looking terrible, when the residents were being displaced because of frozen pipes bursting - we didn't get ANYTHING from him. A resident told me that there was going to be a group meeting with John to discuss concerns about the community - and then it was cancelled and not rescheduled! Luckily, I was one of the few to get out before having to sign another lease. It was the best decision of 2015 and the more I hear about what is still happening, the better I feel about my decision to leave. Merion doesn't care about customer service. They care about bottom lines, cutting corners, and lying to residents' faces (for example, renter's insurance that residents were paying for and yet could not obtain a copy of the policy upon request). Here's my final tip to anyone that cares: Look for someplace else to live. You're welcome.