Unreliable and unresponsive. I called to have my well pressure tank replaced when it was leaking…read more After leaving a message, Brandon, the owner returned my call within a day. He gave me a date he could do the work. As the date approached I called to confirm a time and he asked me to send pictures of the tank and the connections so he could have the right fittings on the truck and replacement tank on hand. He claimed he wrecked his van and was working from a pickup truck. After sending the pictures I never heard back from him or anyone else. I left numerous voicemails and text messages for a few days prior to and past the appointment date. No response. I contacted Sheehy Well Service in Lowell and they took care of me quickly, professionally and at reasonable cost. I will never try to use this business again. It's too Unreliable and left me with a leaking tank flooding my basement utility room. Not good!

I had an emergency when I accidentally busted a pipe coming from my well tank. Brandon was…read moreavailable and had it fixed a couple hours later on a Tuesday night. Very impressed with the quick fix and affordable price. This is the second time we've used their service and I'll continue using them moving forward!

Great service timely & efficient as well! Great job!!! I didn't realize this could be done in…read morewinter ...glad it's done!!! Guys were on time & did a great job! Glad the office called to remind me of how long it's been since last pump out! That really helps! Thank you!

problems!! The service requested was February 2023 I had Jeff Sullivan which apparently no longer…read moreworks for free flow come give me an estimate. We have a pump room that is moist and creates black mold usually during the fall and winter months. We have bleached and used vinegar in the past and now have a fan and dehumidifier and a ceiling fan to keep air flowing per free flows advice. The quote from Jeff was over 7,000 to Jack hammer the floor up along the entire inside floor and add stones for when the water dripped and then to also dig a sump pump so that water from the surface would just fall into the pit and eject out with an ejector pump. Then to go outside and sig a drain to the center of the yard to allow any excess water to run away from the home. Then once that was completed we'd have an entire house fogging of any mold spurs and a promise of no mold returning as long as we kept the room fan and dehumidifier working. Which I have done so. I scheduled with free flow in for April 2023 because I wanted to vent the house after the house was basically sprayed throughout with chemicals for mold. Our appointment was canceled and bumped as someone had an injury and they had to reschedule me to accommodate the injury. I was scheduled for a Tues Wed appointment and possibly Thursday if needed and they came on a Monday. I was not able to stay as I had an appointment and needed to leave. They asked to look at the pump room and I was able to get my dad to stay while I left. Apparently plans changed they looked at the pump room and assured me the quote was wrong from Jeff and they did not feel the original quote was correct and the dig needed to be outside not inside. Me being in a rush to get to a doctors appointment was not really in the frame of mind to sit and chat about a past employer with these guys of how the job was not quoted incorrectly and it's outside work not inside work. I listened and they made it clear they needed to dig along the blocks on the outside and eject the water to the middle of the yard and to spray along the house. Then do the inside mold fogging another day. I'm like well I want the mold not to return so if you're telling me that the quote was incorrect then let me know what the new quote will be and we can go from there! I looked at Kenny and I'm like it's not going to be higher prices then this right I assume cheaper and he said to talk to the office about the price. Apparently they were fine getting started on the job without the new quote so I oked them and trusted what they told me . Kenny assured me he knew what he was doing and this was the right move for the house and the mold problem and this would fix the issue. Then I get a email from the office while I'm at a dr appointment saying to sign the new documents . I didn't because I did not get to read it yet and I wanted to make sure to look at it and see it itemize and what the price would be. I'm assuming a lot cheaper for half the work. Then Ashley calls saying she needs it signed right away so the guys can get started on the job. I'm like hummm I think they do get started . So I assume I'm just signing for the outside work to be done not a price as I'm thinking we can talk about a price once I call her back so I sign the document to get started on the work. Later when I get home I print the document and see the price is the same well over 7,000 dollars and half the work later I'm realizing wow that's a lot of money when all the work that was done was really the last part of the original job bided and their needs to be some kind of compassion to me . So I call the office and speak to Dan he's not accommodating or empathetic in any way to a customers concerns! He assure me the work could be bid higher for the outside job I chuckle and say NOWAY you need to give me at least 2-3 grand back no way that job is as much you did not even do half the work quoted one the original contract???!!! Really???! I'm like what scammers! So a week goes by and we are mowing and the cap outside on the vent gets sucked into my lawn mower and I call Dan he tells me no way it's their fault I can replace it I'm like um no!! So after many phone calls disagreements and no responses from the office or Dan I email him and he finally tells me someone will come out next week. No one then the next week no one then like a month nope no one !!! Finally like 2 months it gets replaced.! Long story short the fall time is back and the mold is coming back. I've messaged Kenny 2 times since the holiday weekend and he told me Ashley would reach out to me. Oh also I had to hire and attorney just to get my paperwork prices detailed as they say they can not itemize a bill??? I wanted to look at the first bid and the second bid pricing. I'm a person who gives others the benefit of the doubt but the office people have not shown any remorse for anything they've failed to do!!!

I can rely on the guys with Rippe Well. They replaced my well pump and pressure tank 6 years. When…read morethe breaker switch kept flipping off recently, Tim, Philip and the guys were at the house when I needed them. A small creature had fried itself on the pressure switch ( my pressure tank is sunk in a pit outside) and the guys replaced the switch at reasonable cost. It appeared all was well. When the breaker switch randomly started flipping off, they realized the switch had become compromised. They installed a new one and all is Well. They know their business. They respond quickly and are very courteous and customer service oriented. Highly recommend them.

great dependable work. will use them again fixed one problem and we found another which was repaied…read morepromptly and professionally.

I am a builder and I've had Balash install several septic systems for me. They do great work at a…read morefair price and he knows the Dunes area very well. I would definitely recommend them for new or existing septic service.

Tis' the day after Christmas and my commodes all flow My…read moreseptic is empty thanks to Bruce from Lowell! Who comes out to service a full septic tank on Christmas day? Bruce did. They were great, even cheerful about being able to help us. The cost was reasonable too! I wish I could repay the favor. Thanks!

Showed up on time. They were quick, tidy and friendly. I…read morewould recommend them to anyone needing sewer service.

We called Stott's Transport to inquire about a delivery of water for our swimming pool. Michelle…read moreanswered the phone and was so personable and quickly made an appointment for delivery. She called and confirmed our appointment the next day. The morning of delivery our delivery driver called to confirm the time he would arrive. We never were left wondering about anything!! Our delivery driver, Mike, arrived and handled everything. We needed 3 truckloads of water. Everything went smoothly and we couldn't have been happier!! Plus, the water they delivered was very clean requiring less chemicals on our part. We highly recommend Stott's!!

Customer service and speed to get us water to fill our pool was too notch. The water quality was…read moreamazing also!

Prompt, professional polite and responsive! Cleaned up and was courteous and quickly identified…read morethe problem.

Called to schedule service at my home for a lot of work; replace hot water water, sump and ejector,…read moreand some other things. Initially was told the owner was the only one who could give an estimate. Had to wait just to schedule. Two days later I got the appointment for the estimate. On the morning of the estimate I get a text approximately 40 mins before the estimate saying the appointment needed to be cancelled and they would call the following week to reschedule.....and they never did. Another local company got the business. If they can't complete something as simple as an estimate, I wouldn't trust to do the work.

I had a furnace, air conditioning, water heater, generator, outdoor motion detector lights,…read moreadditional indoor outlets, a socket repaired and some special project work (ground rods and NEMA enclosures installed, etc.), all were done professionally. The technicians, Karen and the rest of the office staff and Ryan (the owner) were excellent to work with. The work was quality and done efficiently. I will use them again and again. I highly recommend them.

Called and requested service, they showed up on time, gave an estimate, did quality work left…read moreeverything clean, what more could you ask for, nowadays getting someone to show up is half the battle. But very happy with work performed! No problems whatsoever