Very impressed with the communication and professionalism of this crew. I knew nothing about the…read moreancient hot tub I needed help with, and they had to do a lot of research on my behalf and even directed me to buy a replacement part from a less expensive 3rd party. Will definitely be calling them again. Highly recommended.

Thankful for a quick response to a hot tub call. Diagnosis was quick, however, estimate including…read moreparts seemed excessive. After technician had left and put the hot tub back together it was noticed that panels had been carelessly put back leaving gaps. I did send a pic of the issue, for which they were willing to come after finishing the job they were currently working on. By that time I had already cleaned up the problem. The only real request would be to take pride in the work you do.

Beware. They start out great but we now have a giant hole in the ground where our replastered pool…read moreshould be. The demo and waterline tile are done and it hasn't been too bad except they won't return our emails, they won't schedule the last phase and a project that was 5 weeks is who knows how long because they won't get us on the plaster schedule and right now we are told it is 2 months out and no way to schedule us for some reason. Weeks of asking to get scheduled with no response. I have included the owner in our communication as well so this isn't just about one person, this is clearly a company thing. I highly encourage you to look elsewhere. Add to the fact that we don't have a pool they have left equipment etc here so I'm sitting on my lanai in a robe and at 6:45am my dog barks like crazy and it is the employees wanting to pick some stuff up. Has happened two of the last three days. The list goes on with all the frustrating things happening with this company. Did I mention food has been left out including a chicken bone we only discovered because our dog was trying to eat it?

We entered into a contract with SCV Pools in October 2022. Shortly thereafter, we were told the…read morecompany had been sold to a new owner. The company changed names to Hawaii Pools. There have been many safety and quality issues associated with the pool and the work is not complete. These issues include, but are not limited to: 1. Lack of responsiveness to many issues for months, unclear chain of command, conflicting information despite repeated phone calls, emails, and texts. We were told by the new project manager Keith that he doesn't check his voicemails. 2. Repeated delays in getting the work done. Workers were frequently pulled off the job to work on other jobs. No schedule was provided despite multiple requests, of when workers would be on site. Workers left their equipment on site, and on more than one occasion came at 6:00AM to get their equipment to bring to another site. 3. Quality issues associate with the work, including drainage problems, no autofill installation as of yet, issues with the spa, workers asking the homeowners how the drainage should be done, frequent lack of supervisors on job site. 4. Safety issues including sidewalk cut and left open, a delay in ordering and lack of fencing to date. 5. Messy and unprofessional work site including leaving bottles and cans at site, lack of provision of toilet facilities from SCV to workers resulting in neighbors complaints about workers peeing openly on the property. When brought to the SCV's attention, they finally provided a portapotty. 6. Incorrect billing on more than one occasion.

as a property manager in Park City, I have worked with some seriously bad spa services and reps…read more(like Comcast bad!). Since I found Gordy 5 years ago I have finally been able to relax and focus on my real job vs trying to find someone who can really take care of hot tubs. I highly recommend - Gordy and his team are conscientious, responsive, fair, and honest. In my opinion (and others I know who use Spa Tender) he is the very best in town! Patti - All Park City Rentals

I've been Airbnb-ing one of my homes in Park City for years, and Pat and his crew at Spa Tender…read morehave been taking care of my hot tub the whole time. They're reliable, professional, and always keep the spa in perfect condition for my guests. Having a hot tub that's clean, well-maintained, and ready to use is a big part of why my place gets such great feedback. Thanks again Pat!

Hot Pool Boys are my go to crew for cleaning my hot tub. Not only do they make my tub sparkling…read moreclean every time, they have also taught me things I did not know about my chemicals and some of the things I can do myself to keep my tub in the best working condition. The price is great and they're fast and efficient. I've found having them do a routine service has reduced the amount of chemicals I go through, has reduced scum build up, and makes owning a spa that much easier.

They went to clean the pool and left the sides and floor like this. I went that night with a new…read morepool brush and it was back to clean sides. They claimed they brushed the sides but this is the after math

Me and my Family Love our Wellis Spa! Recently got it this year and have been able to call them for…read moreany questions I have. The spa bros really want to help you enjoy your Spa for the cheapest price.

From the owner: The Spa Bros stands out from other spa retailers by prioritizing customer satisfaction over sales…read morepitches. Unlike experiences with salespeople who focus on their own achievements and pressure customers into making a purchase, The Spa Bros ensures that customers receive ongoing support and professional technical assistance after their purchase. This commitment to after-sale service is a cornerstone of our business model, making spa ownership a pleasant and stress-free experience. Better Service, More Spa, Less Money!

Love these guys! They did an amazing job. Loved all the design ideas they brought to the project…read more Wouldn't use anyone else!

From the owner: The Service That Makes Owning And Enjoying A Swimming Pool Easy…read more Looking to beat the heat or just in need of some splash-sourced fun? Our experienced pool crew can transform your yard from a dry desert into an oasis worthy of a pharaoh. Well handle everything from the design to the installation and Well be your pool company for the years to come. Weve helped our clients get the pool of their dreams at a price they can afford. And dont worry, our pool pros will be by your side every step of the way, keeping you informed and updated on the entire process. Contact us today and get ready to make a big splash. Serving all of Salt Lake and surroundings area since 2011, we offer our expertise and understanding of pool construction to help you create your dream swimming pool, be it simple or spectacular At Elite Pools we specialize in designing and building custom and luxury pools and spas with unique features such as vanishing edges, zero entry, Baja shelves, grottos, waterfalls, fountains and automatic covers. We also build commercial pools for recreation centers, water parks, hotels and residential complexes

Nick is very experienced and extremely knowledgeable about pools and hot tubs . I would highly…read morerecommend him and his company to take good care of your fun for your family and friends

From the owner: At Primate Pools, we excel in delivering top-tier pool services thanks to the strong, long-lasting…read morerelationships we build with our clients. We prioritize personalized service, tailoring each interaction to meet the unique needs of every customer. Our commitment to quality, reliability, and attention to detail ensures your pool is always at its best, giving you peace of mind and a perfectly maintained pool year-round. Get in touch with us when you're ready to learn more; we can't wait to meet you!

If there's ever a training on how not to do customer service, the associate who "helped" me should…read morebe the instructor. I've shopped at this location for years opening kits, closing kits, the works and staff have always pulled the products together for me without issue and usually go above and beyond to answer any questions I might have. This visit was the opposite. When I walked in and asked for an opening kit, the associate flatly stated they don't carry it and never have. When I asked him to look it up, he recited the contents out loud but made zero effort to actually help me find the products. Due to his combative tone, I eventually pointed out that we seemed to be having trouble communicating and that I just needed a few items to which he stated he was sorry but was focused on helping another customer. He then tried to tell me incorrect information mixing up liquid chlorine with muriatic acid and I had to explain what I was holding was "just chlorine." Throughout the entire interaction he was dismissive, rude, and combative. When I asked about Leslie's brand chemicals, his response was that "they don't say how these are different online" and that was the end of it. No effort, no ownership, no basic customer service instinct. This used to be a place I was happy to pay a premium to support. I'll be thinking twice before coming back.​​​​​​​​​​​​​​​​

I always have loved my Leslie s pool company for All of my pool supplies over the years uve been…read moreterrific store & a great estimate for values on the pool marketing