I had my first appointment today and not sure it won't be my last. My husband gave me a gift certificate and I was so excited after reading the reviews. I was let down. Let me say my masseuse was not one of the ones mentioned. She was not very friendly. Didn't ask what brought me in or if I had any areas of focus. Just looked at the paper I filled out said ok and that was that. She was so rough even after I told her it was hurting very badly. She said it was my fault I have knots so it's going to hurt but didn't let up on the pressure or get out of that area. I have RA and Lupus and severe joint and muscle pain which I did advise of. I was writhing when she touched certain spots and it seemed she pressed harder. I asked for my lower back to get some attention but that didn't happen either she stayed up top. I usually get a good nap and feel great after a good massage but that did not happen this time. I couldn't relax. I went home and have been so sore (not in a good way either). I can't move my shoulders, arms or bend down. My neck is stiff and I've had a migraine since I left. I may try again with someone else but I'm on the fence. Just an update: it's a week after my terrible experience. No one from the spa has reached out. No one has acknowledged my experience. I am still in terrible pain that was caused by the masseuse. I'm now having pain, shocks running down my mid back and legs from the excessive pressure the masseuse used after I told her it was too much, after I told her it was hurting, after she told me it was my fault because of my knots. read more

John is wonderful. I rarely find someone who can actually work the knots out of my back in a way that it lasts. Very perceptive on the amount of pressure to use, super friendly, and overall a superb massage therapist. The facility is also exceptionally clean, calm, and relaxing. Definitely a new part of my routine! read more

I recommend this chiropractic clinic to everyone the staff is extremely polite by far very professional and the doctor really knows exactly what he doing I come out of there feeling so much better everytime I wish my insurance covered more treatments read more

This is a really nice massage experience! My husband and I have tried it recently with different masseuses, and both of us were very pleased. We both had "issues" to address, and both of us felt much improved after our massage. I've had many massages to date, and this was the best! read more

I frequent Spa Neo monthly to be pampered by my favorite massage therapist Shannon. I have been coming to Spa Neo for over 5+years. I appreciate The clean atmosphere, professionalism and amazing massages. If you are thinking about making an appointment to Spa Neo, think no more. Go for it. Much continued success! ~Allissa read more

Love going here I always feel welcomed by Elaine when I get my waxes she has the best customer service I've ever seen by fair she makes sure your comfortable and offers you water for your wait. read more

I am little bit tempted not to leave a review here not because I didnt get a stellar service but because I didnt want others to know that these two people who are my go-0to persons for spa and relaxation actually work here at Spa Neo. Basically, I didnt want to share them LOL! For Brazilian waxing: ONLY Elaine can definitely make me feel so clean and pampered whenever I see her for my brazilian waxing. She always makes sure my area down there is super clean and smooth. She is such a sweet woman and is super nice. For body massage: ONLY John can absolutely make me feel rejuvenated. He is an amazing massage therapist. He gives me the best deep tissue massage ever! He is also a sweet guy and definitely cares for his client's well being. Overall, I love SPA NEO and i highly recommend this place. read more

First time customer for a facial at Spa Neo. I'd previously been to many spas in Philly and never had a facial like the amazing one I received by Elaine. Overall spa setting was great and will definitely be making a massage appt in the future, but 100% will be a repeat customer for facials! read more

I had Spencer and he did an amazing job. This was the second professional massage I've ever had and while the atmosphere at the first place was better, the quality of the massage was much better at spa neo!!! He really got the knots out did a fantastic job. read more

I highly recommend this spa! John gave me a fantastic massage and a great experience. While I wish this establishment used robes, sandals, warmed neck pillows and tea when you enter as some spas do, I was greeted by a calm atmosphere. I don't feel it completely took me away from my worries as it still felt like a facility rather than a getaway, but once I met my massage therapist, I was welcomed in and made to feel that I was safe. John got to know me and my stresses and took a genuine interest in me and my life. He was immensely kind and careful, and though some may wince at the thought of deep tissue massage, let me tell you that no one does it better than John! My body was tired, sore, and out of whack when I came in, but he deftly brought healing to my body and mind. I came in feeling low and broken and ugly, and left feeling confident, whole and beautiful. I feel the prices are a tad steep, but it's nearly worth it for the massage quality and the people. read more

We have visited here several times since moving to Clayton and really enjoy it. The staff makes sure to concentrate on areas that need special attention. Very nice, quiet place to wind down. While they normally close at 5:00 they will take appointments up to 6:30. read more

Elaine is amazingly incredible, kind and professional. I can't say enough about the care and attention of this magnificent spa! I look forward to returning for many of your exceptional services - Thank you! read more

I'm so happy I found this place! Marisol works wonders on my knots and is honestly the first massage therapist that has done more than just massage but actually fix what needs to be fixed in my muscles. The spa itself is super convenient and nicely set up. Highly recommended read more

I love going to Spa Neo whenever I am in town. I love the decor of the spa, beautifully decorated, calming, inviting and very relaxing. Barbara is wonderful. Calming and warm personality. A wonderful treat every time I am in Clayton. read more

I have been a customer for over 2 years. They have the best massage therapists and esthetician! I highly recommend any of them to see, especially Shannon and Elaine! :) I have gone to a couple of other places, but this place has been the best by far! The prices are reasonable as well! Please continue to provide Elaine and Shannon what they need to do their jobs! read more

I go to Spa Neo once a month for a facial or microderm. Their packages make it affordable but their secret weapon is Elaine! She is a true professional who offers advice on your skin care regime; lets you know if she sees anything that she thinks needs to be addressed. She adapts her approach based on what you skin is doing the month - mine is normally dry but I've gone in there with some huge blemishes that she helped tame. Elaine uses the most amazing products which you can purchase BUT she never pressures you or makes you feel obligated. This place is a "hidden gem" right in Clayton; I've got to plastic surgeon's offices for facials and other popular spas in Raleigh but this is by far my favorite. read more