Had such a lovely time at Chi Spa! I made an appointment for a one-hour sangre de fruta massage…read morevery easily by emailing the spa. On the day of, I arrived an hour early to my appointment and was able to access their other amenities like the outdoor pool, hot tub and fitness centre. The locker room is well equipped and even had a sauna in the women's changing room. Really enjoyed the hot tub pre-treatment - it was cool being in the heart of downtown while getting some rest and relaxation. About ten minutes before my massage time, I got ready and was served some amazing ginger tea before being led to the massage room. Yuko was fantastic. There are a few individual massage rooms, and even a couple room. The room was again very relaxing and well equipped with its own washroom, shower, robe, etc. The sangre de fruta products were so great and the oil and body butter used made my skin so soft! Really appreciated the small touches, such as a hot towel at the end of the massage and a cup of tea and snacks.

We booked a spa day and it was just the perfect amount of time spent…read more We both had the Sanctuary Ultimate Treatment, which is 75 min massage with private eucalyptus shower afterwards. There is pre and post beverages. We also added in CBD Oil and Hair Mask too. I knew I would be super antsy if I added in a soak and a massage as it's just too exhausting to spend that much time in one area. What we really enjoyed like all Shangri La franchises is how the layout is very similar in every country. I really could be in Guangzhou or Tokyo. I was first introduced to this hotel chain over decade ago and the touches of it's signature hotel fragrance and linen is unparalleled. Pros I knew it was a beautiful intimate private space. Super relaxing city escape. Cons We had pool access (not from the spa package) and other amenities, as the location was super central with tall buildings surrounded, the feeling of being exposed is real (compared to Willow Stream Spa or even Westin Bayshore). The massage itself was "ok" and relaxing. I liked the option of the CBD oil. The hair mask, I would pass. Come for an intimate relaxing escape. Don't expect your muscle knots to be gone.

I bought a spa package (from a discount site) for this place not really knowing what to expect, as…read morethere were no reviews at the time of my purchase. But for the money, I thought, "how could I go wrong?" I'm really glad I bought it! When I walked in, I was a little surprised at the simplicity of the decor (for a spa) but I was greeted warmly and offered a glass of water. I was a few minutes early, so I waited until they were ready for me. When I entered the treatment room, I was surprised to see 2 massage tables and thought I should mention this because I know many people like to go for couples' massages. This would be a great spot for that. The room was fairly large and had somewhere for me to leave my clothes and hang up my coat. The masseuse handed me a pair of disposable panties (nice touch) and left me to get settled in for my exfoliation treatment. The linens on the massage table were soft and smelled wonderful. It's amazing how little touches like this really make the experience that much better. The treatment started and within about 2 minutes, I was in heaven. The sea-salt scrub they use is fantastic. The girl who was doing my treatments (Miho) was incredible. She used just the right amount of pressure and I couldn't have been in better hands. After the exfoliation, she instructed me to don the robe & slippers and head to the shower. My next treatment was a 30-min massage (I upgraded to 60 min for an additional $30) and then I had a facial and paraffin hand treatment. This girl really knew what she was doing! I've had RMT treatments that were nowhere near as good as this one. Perfect pressure, glorious orange-scented oil and pure bliss & relaxation. Wow. I can't say enough about this girl. The paraffin wax was almost too hot, but you get used to it once it hardens up around your hands. The facial left my face feeling so incredibly smooth and silky. I left that room feeling like a million bucks! The ONLY reason I'm not giving it 5-stars is due to the somewhat archaic front desk situation. They don't have any brochures describing their services and pricing - the girl just had prices written on a piece of paper to show me. They do have a package deal, where if you buy a certain number of massages, you get one free. Not a bad deal at all. I'm a little too stingy with my 5-star ratings, because when I do find a place that really blows me away, that's where I give out 5 stars. In any case, this place is really a cut above so many other spas out there and I will most definitely go back. Very highly recommended.

I've been booking spa dates with my girlfriends for over a year here now. They have a couples room…read moreso we can chat the entire time while we are both getting different services done. I normally do both a full body exfoliation and a facial after. The staff are super sweet, attentive and careful with everything they do. Sometimes they have a bit of trouble with speaking English but it's never been a problem. They are very thorough with the extraction part of the facial which I think is the most important part! They also do head and should massage during the facial. I've also tried the mud wrap which is cool. They have showers there so after my wrap or exfoliation, you put on the slippers and they walk you over to the room where the water is already running and warm, and towels and a robe is ready for you. Super nice! I also tried the acupuncture here which I recommend if you want to use your health insurance benefits for acupuncture but not into the traditional acupuncture treatment because she starts off with a massage and afterwards she targets all the needles into all the tight knots she finds. I've never had this before! My back and shoulders felt sooo much better after. Location, price and service are great. And I love how they have a ton of variety in the services they offer.

Nicole did an excellent job. The pressure was exactly what I was looking for--deep enough to work…read moreout the tight spots while still being relaxing. She was attentive, skilled, and made the entire experience comfortable. I left feeling refreshed, less tense, and much better than when I walked in. I wouldn't hesitate to book with Nicole again. Highly recommend!

terrible service very unprofessional…read more mini facial was a joke massage bed cold not recommend to get treatment there

The space is so bright and beautiful. I've never had a deep tissue massage before but I've been…read moresaying for weeks that I wish a steamroller could roll out all the knots in my back and I kid you not, this massage did THAT! The staff was so nice and the facilities were clean and beautiful. I had no idea how much stress I was holding in my body until I left feeling baby brand new Something else I love about this spa is that they do giftcards if you're looking for the perfect present for that boss bae in your life. Who doesn't love a spa day? ‍ I think living in a busy city takes a huge toll on our mind and bodies which is why I'd highly recommend this spa. They always have deals and discounts going on, you just have to check their website/Instagram.

Don't even consider coming here. Booked in for first time. Highly unprofessional. Was basically…read moreignored when I came in. Not greeted by my masseuse or asked my concerns or to fill anything out? Woman masseuse walked in on me while I was changing for massage. After 1 minute she knocked on door to ask if I was ready. Not sure if she thought I was super man and would whip my clothes off right away. I just walked out. I've been to other Thai massage places in the city and this one seems creepy. Male customer who came out before me from a massage was leering at me and then he was looking at me outside on sidewalk in the window while I waited for my massage. As a woman I did not feel comfortable coming here. I would definitely go somewhere else. Not sure what else goes on here other than massages?

First time going here. I had a 30 min aromatherapy message. I will definitely be going back. Very…read morereasonable for the price and parking out front.

Dawa can and does do it all, and she does it well…read more I ended up there at random because of a wayspa gift Certificate. That said, I'm stoked. I will go back. I do not like people messing with my eyebrows and I trust her. She did a great job. My pedi Ian gorgeous. My massage was much needed and very relaxing. Plus us she only sees one person at a time in the whole shop right now. Perfect for covid.

We got the 60 minute massage and it was absolutely amazing. The aromatherapy, the actual massage,…read moreand the ambiance was beyond expectations. We also sat for some hot tea after and it was everything I could've asked for. Highly, highly recommend.

Scheduled a birthday massage, and it was very pleasant. The place is not super clear when finding…read moreit, we parking in a parking garage and took an elevator up to the 5th floor, there are other businesses on that floor so you have to look at each door to see their business sign. Staff was very attentive and asked a couple times if the pressure they were using was appropriate which made adjustments easy and comfortable.

Tao has expanded and now they offer body wraps. So. GOOD. I tried the mango body wrap yesterday;…read moreit's for getting rid of dead skin cells and moisturizing the skin and it absolutely does its job. My technician (who's name I've just now forgotten because I'm a jackass) was FANTASTIC. One word of advice, her finishing massage is strong so if you prefer a lighter touch, just let her know. If you're like me, it's perfect. The procedure: She started out with a scrub and the mask, one limb at a time, wrapping as she goes. After all your limbs are done, she checks that you're okay with a tummy scrub, which I was (beware, those who are ticklish). Once all the scrubbing and masks were done, I was wrapped like a mummy (let her know if you're claustrophobic), a towel was placed over my eyes and then she gave me a head massage for about 10 minutes. Absolute heaven. Once I was cooked enough, she led me to their beautiful new shower area with the rainshower head. I wanted to live there. After my shower came the moisturizer. It felt like a modified massage therapy treatment, just perfect, especially for my tight neck muscles. I can't wait to try the other 3 treatments!

* UPDATE* Today, I received in the mail 2 PAST DUE NOTICES of 112.00 each for the original $15.00…read moredollar ticket that the owner wrote down below "we had it removed" - Another lie, from the owner that continues outrageously harassing behavior against a first time client. Now, the erroneously sought after ticket bill is $224.00 dollars!!! Email to us from Winnie: "Please find below the confirmation from Diamond Parking your cancellation of violation ticket #PA175934. Please note that our parking stalls are to be used only when you are being serviced at the spa. After you and your partner left, I verified with my staff and our records indicated that your time had expired and another customer vehicle was scheduled to park after you. Our staff actually asked everyone in the spa before we issued the notice and parking ticket. (THIS IS A LIE, AS THEIR ARE 2 SPACES, NONE OF WHICH WERE BEING USED) I have voided your ticket and also spoke to my receptionist to advise our clients of the parking requirements during confirmation calls, hopefully this will help minimize any future problems. Thank you, Winnie Tao Day Spa Ltd." I called DPS Parking, and they confirmed that the ticket (tickets)! (How do we now have 2 tickets???) were NOT taken care of, and furthermore hung up the phone on me, as I tried providing the so-called request from Winnie. MORE CLEAR PROOF OF THEIR MISMANAGEMENT THAT IS LEADING TO CLIENT'S STRESS. The response here from the owner clearly demonstrates their annoyance and desire for continued malicious & condescending attitude. The facts are: 1) As a first time client, I parked in the stall clearly marked for their business. There were no special instructions, no communication regarding unusual terms of parking. 2) There were 2 spots, only one in use (me) the entire time. 3) During the treatment, staff were writing a nasty note, and walked 3 blocks away (without any communication with the clients in the shop to place on my window to have my car ticketed and towed 4) The car is a rare, high end car that if towed could have caused considerable damage and likely end up in a lawsuit in court against this business, which they would have been liable. They were lucky I rescued my car before their enforcers got it on a truck. 5) When I saw the rudely worded note and a parking ticket on my car when returning to the clearly marked reserved space for me, I returned to the business to ask what happened and why they wrote a rude note to compel enforcers to ticket and tow me?? 6) The staff including Winnie burst into an arrogant tirade about how this is my fault and I should have known better. They were offensive, rude, and unapologetic. This is how the react to their mistake. 7) There were no parking instructions, communication about parking, nothing. Just 2 spaces clearly marked with there business name. 8) They maliciously wrote a nasty note that ended up with a parking infraction (they are partnered with parking company) I will check to see if they get a commission from the private parking enforcement and write about that later. 9) She states that Steveston is busy. So what? They have 2 reserved spots and I was the only 1 car parked there the whole time. 10) All this scurrying around to offend a first time client was incredible and completely unacceptable. 11! As you can clearly see from the response "It's unfortunate that you feel you were treated unfairly" is a gross statement from a person who doesn't know what fair treatment is. This is just a veiled cleverly worded insult to me. A simple apology for getting us targeted (a first time a paying customer, no less) for parking infractions was low brow on their part. What motivated them to do such a thing??? There were no other cars parking there. The most poignant feature of this, is clear: Instead of providing professional communication, the owner continues to be unapologetic and defensive, even though they were clearly in the wrong. It's clear to me as a first time paying client that the treatment was indeed malicious, unfair. They put everything into play, blamelessly, events that were extremely stressful to me. They should hang a sign on the front door "THE CLIENT IS ALWAYS WRONG"

Now this is on the pricier side but I dropped my friends off for a concert and had so much time to…read morekill. The experience from start to finish was phenomenal. I got package B which was a 30 minute slot for the "scrub Down" and 90 minutes for the massage + 15 minute tea and sip. If I return to Vancouver, I will 100% stop by again.

Simply amazing. Most relaxing treatment I've had in many years. All the staff were so friendly and…read morewelcoming. Definitely returning soon. Highly recommend