It is possible to have a great hot tub buying experience!…read more When we first started looking for tubs, we got overwhelmed by how much really goes into making this decision. We also had an absolutely terrible, sleazy experience with another hot tub vendor who forcibly tried to get us to buy a tub from their location. Fortunately, we shopped out some other locations including Colorado Spas. They were upfront, helpful, and really supported us in navigating the right decision. They answered all of our questions and went above and beyond to get our hot tub delivered - including coordinating with a crane service and an electrician. While other companies were completely unhelpful around even making recommendations or letting us know what to expect with this piece of the puzzle (we have a mountain home, so not the easiest delivery), these guys made it all seamless and got the tub here in time for my 40th birthday (which seemed completely impossible - by how many months it would take for others to get the job done). Do yourself a favor and come to this show room, then you'll see and feel the difference from there. It's a big purchase; they'll make sure you get it right. 2 months later and we're still happy we did!

Shaun is the man... answered all my nerdy questions without missing a beat and ultimately helped me…read morepick the absolutely right spa for my needs and was willing to give me a fair deal. Follow up, delivery and setup went super smooth... 5 Stars for the entire team!

Excellent service. There was no salesman pressure. We love our hot tub and would definitely…read morepurchase another hot tub in the future.

Over the past three days we shopped eight spa stores on 287. Just because you don't buy from…read moresomeone doesn't mean they did anything wrong, and so it is with Spa World. We had a nice, no-pressure shopping experience, and the guy showed us some options we hadn't previously thought of for strapping down our tub's cover.

I see a lot of negative reviews here. Perhaps they have improved. My experience was good for the…read moremost part. Not great, but good enough. I had three experiences: sales, and two issues calls. Bought the Master/Clarity spa in December 2023. Great spa brand, fantastic, love it. The sales process was not the best. I had to call a couple times to close the deal, and to get the installation done. Not a good follow-through there. Once the installation was scheduled (had to call a couple times for that too), the installers were on time, professional and did a fantastic job. There was some glue on one of the pillows that would not come off, no matter what I tried. The installer said it would come off when the tub got hot but didn't. And the waterfall cover had grunge on it that also wouldn't come off. So called to get those replaced. Voice mails (they do not answer the "service line" and if you leave a VM they don't call back). Unanswered texts from when I sent the pictures. No status, no updates. I finally called the sales line and they ordered the replacements, but again did not follow up saying they did so. The things just arrived in the mail one day. Meh, got the stuff so not gonna complain any more. Good enough. Last Sunday, Feb 12, two months after buying the spa, it just shut down. Stopped; went to get in and it was cold. Called "service" and got VM. Called sales, explained the issue, and they said they could get someone out Thursday. So that's 4 days in the cold. Had to put a space heater underneath to make sure stuff didn't freeze. The tech showed up on time and fixed the issue -under warranty of course. It was a bad board. He had one in his truck. He was professional and knowledgeable, as was the installer. So I'm happy about that. Bottom line: Great spa, so-so to poor sales/service responses. At the end of the day I'm good with them. But they could use some customer satisfaction improvements. I'd say 3.5 rating.

I purchased a MasterSpas Twilight 8.25 from Aqua Spas in November 2025, and the customer service…read morefrom Aqua Spas was less than abysmal: - hot tub delivered with incorrect filters for salt system and a faulty Smart Cell - delivery was rescheduled 3 days prior to scheduled date - delivery was 4 hours late on rescheduled date - of my 8 attempts to contact Aqua Spas for service, they only responded to 1 - they did not give me a time or notice for the service call - when they came for the service call, they failed to check and identify the faulty Smart Cell I do not recommend doing business with this company.

Great place, helpful and knowledgeable. I have a really good experience every time I have gone…read morethere or called.

Over the past three days we shopped eight spa stores on 287. This is the only one that had nothing…read moreto show us and seemingly no desire to sell hot tubs for the foreseeable future. Don't get me wrong; the guy working the store was a nice as he could be, but stopping by turned out to be a complete waste of time.

I've been a member for over a year, and this is without a doubt the best gym I've ever joined. Why?…read more The people. The space. The vibe. The offerings. The responsiveness. The community. The people who work at Raintree often remember my name, welcome me in, and help with any issues that come up for me. The people who work out here come in a range of ages and body types, and are friendly and thoughtful about helping keep the space nice for whoever is coming in next. The space is well organized into sections that feel private and very functional. The yoga space is very zen. There are a few hangout areas that include couches, or tables and chairs, and feel very home like. The recovery room is quiet and dimly lit. There are several spaces with weights and weight machines and each have their own personality. The track is perfectly located to make it easy to include the sled and/or a warm up or cool down lap along with weight lifting. The vibe is consistent and reminds me of being in a spa. Not hooty tooty, but rather, like I have a rich friend who has invited me over to their gym and is glad I've come over! The gym always smells nice and fresh, is clean and welcoming, and has good music on at exactly the right volume. It's easy to walk around as the paths to places are well delineated. And, I always feel like I belong. The offerings, responsiveness and community all resonate deeply with me. Currently I am focusing on prepping for the DEKA, and Raintree has classes, trainers and the equipment I need to prep for this. I am also working on becoming more centered and lowering my cortisol, and the yoga classes and sound bath class are really helping me achieve better sleep, less stress and more feeling connected to my body and heart than I have in a very long time. The variety of equipment and my amazing personal trainer, Kelly, have helped me achieve so many of my personal fitness goals without getting injured, including a 4 day back pack trip with some girlfriends while carrying 40 pounds. I am currently working with Kelly to compete in my first DEKA and to do a pull up. I will leave you with one last example to demonstrate the extra mile this amazing space goes to to help me meet my personal goals as well as to feel very cared for. The other day I came in and asked Chad how I could measure out 100 meters so I could practice for the DEKA. He told me he would measure it out for me. So literally, I went to my yoga class and he got my spaces all measured out and ready to go!

I don't know if I would give this place three stars maybe 2.5. Sorry but this gym is getting…read moreovercrowded and nobody who works here seems to want to clean shit or even fill the steam room bottle even when it's sitting outside empty. Take a hint people and also maybe pick up trash and hair and all the gross crap that's laying around the pool area and the gym and the locker rooms. And maybe get some air fresheners in the locker rooms they smell like a sweaty a-hole.

We purchased a tub on 09/29/24, we were told 4-6 weeks for delivery and set up. As of today we…read morestill don't have anything. I spoke with Austin the times and got a different story reach time as to why we didn't have our product yet. I asked for the owner's contact info since I had asked for a refund and he said he doesn't make those decisions. He said that Kara, the owner, isn't customer facing. I asked him to have her call me asap. This was over a week ago and I still haven't heard anything. I called the main line and the woman I spoke with have me Kara's contact email. I'm waiting to hear back. The only reason I did not read reviews prior to purchasing from these folks is because my husband has used them for service calls on our old tub numerous times and was happy with them. I wish I had read the reviews regarding their sales practices. Steer absolutely clear of this business.

We had a great experience from start to finish. Johnny helped us with the ideal hot tub selection…read morefor our home, and then Leo and Ethan delivered it with care. Such a great team of experts...knowledgeable, friendly, reliable, and honest! Thank you to all! (And we look forward to their monthly servicing/maintenance of our new hot tub!)