Kiana is the absolute best lash tech ever! She has a terrific personality, and I would highly…read morerecommend her! I've moved, and I want to go out of my way for her to do my lashes, she's that good! She can even color!!!

My first time and definitely not my last at The Skin Alchemist! Abbie did a lash tint and lift, as…read morewell as an eyebrow lamination. I am very happy with results! I have very thick, straight lashes that point down, so to achieve the dramatic lift can be difficult. She was patient, took her time with me, made sure I was comfortable and is skilled at what she does. I have received so many compliments on my lashes. The owner, Jess, is very informative and makes it a priority to make sure everyone is satisfied with the service they receive. Before/after pics are shared below. If you are looking for a no pressure environment with great prices and skilled estheticians, this is where you should be booking a service!

We had an extremely disappointing experience at this establishment.  The front desk attendant,…read moreJocelyn, was not only combative and condescending but also consistently rude throughout our interaction. We arrived just three minutes late, only to be subjected to an unnecessarily lengthy lecture on their late policy. Even after we assured her that we understood, she continued with her reprimand. Despite multiple requests for her to stop, she persisted in chastising us--right in front of a crowded lobby. When we calmly pointed out that her behavior was unprofessional, she dismissively responded that we didn't have to stay if we didn't want to listen to her. As if that wasn't enough, she then spoke about us openly to her coworker while we were still present. When we informed her that we could hear her, she flatly stated that she didn't care. This lack of discretion seems to be standard practice at this establishment. During our time there, we became unwilling participants in overhearing details about other patrons' procedures and Jocelyn's personal opinions on them. At full volume, we learned that the next client was receiving a Brazilian wax, followed by Jocelyn's loud and unsolicited commentary about how "gross" she found such services. In summary, if you're looking for a reception experience filled with lectures, public shaming, and eavesdropped commentary on your personal choices, then this is the place to be. Otherwise, I suggest you look elsewhere. For the record, the wax itself was excellent. Service date: 10/18/24. Appt time: 6:30pm & 6:45pm PS: if you were the Brazilian appt after us, you should probably call the manager. Jocelyn did not speak kindly about you.

If I could give 0 stars I would. I've been waxing for 10+ years and came here today for underarm…read moreand Brazilian because my usual spa girl is on a 3 month vacation and left bleeding and in tears. The girl was new and inexperienced. After attempting 3x to do my underarms I asked her to stop (no way I was letting her touch down there). The wax she was using was not melted or nearly warm. She applied the half melted wax 3x and barely took out any hair instead my skin was ripped off. When I asked to speak with the manager, she apologized and told me some of the wax machines needed the fuses replaced that she wasn't sure what happened while looking appalled that my armpits were literally bleeding. I think Save yourself and do NOT go here!

Always the best, exactly what I wanted for my wedding. Even the basic pedicure is greatread more

Very good place to stop by to pamper yourself and your family and make sure to let your friends…read moreknow about your experience!!!

Today I had my first Hydrafacial at Skin & Body Spa and I cannot believe the incredible results…read more From the moment I walked in, I was blown away by how beautiful the spa was. The atmosphere is so peaceful, luxurious, clean, and incredibly chic while still feeling warm and welcoming. As a postpartum mom, I've been battling hormonal acne and congestion, and Julianna gave me such an amazing experience from start to finish with my first Hydrafacial. She was incredibly kind, sensitive, compassionate, encouraging, and positive. She truly listened to my concerns, made me feel comfortable, boosted my confidence, and understood my needs throughout the entire appointment. Julianna is hands down one of the best estheticians I've ever experienced, with such a warm and amazing personality. I'm a singer/artist constantly under stage lights, cameras, heavy makeup, and performing, and this gave me such a huge boost of confidence going into a full weekend of performances. I genuinely have not felt my skin feel this calm, smooth, and uncongested in YEARS. I highly recommend Skin & Body Spa and especially Julianna. I genuinely cannot wait to go back next month. Thank you again, Julianna and Skin and Body Spa!

Had an AMAZING and successful first time ever hydro facial with Becca. She was awesome! Becca…read moreanswered all my questions during the facial as I was a first timer. She even gave me a run down of my current skin and suggestions for what my game plan should be for a new skin routine moving forward. The hydro facial itself was satisfying! I loved the suction wand that removed all the gross clogage from my pores. It felt so relieving afterwards and the final after facial feeling was incredible. I felt like two years of crap was removed from my pores! I will definitely return for more routine facials in the future!

Always get excited when I see on my calendar that I have an upcoming appointment. Jessica is the…read moreBOMB! The salon is SO welcoming and the attention Jessica gives to each and everyone of her clients is above and beyond. There is no question she is patient about her work and SO knowledgeable too! I no longer live in the same town but I travel just to get these services. I've found no where else that can top it!

I would recommend Jessica and her salon without hesitation…read more I've been a client of hers for years and years and always know I am in great hands whether it's a facial (beyond amazing, seriously!) or a wax (less amazing, but you know, it's ripping out hair by the root, so not really going to be fun anywhere...BUT she makes you feel super comfortable and does a great job at making it as pain-free as possible). :) The building itself is a little cookie cutter, but inside has been decorated very invitingly and you feel relaxed as soon as you step foot through the door. I haven't tried any of the other services offered at the salon, but trust that they would also meet the highest of standards. Bonus points for a female business owner!!

Always leave feeling so wonderful. Takes her time, never feel rushed and always such a beautiful…read moreand relaxing experience.

My wife went in for a wash and blow dry. No cut, no product, no hair style. Charged her $75.00!…read moreWhat a rip off and joke. EVERY other place in Lowell area when called said $35.00. They say $ more like $$$$$$$$$$ I would go elsewhere.

Monica was awesome. Very personable and professional. I was ambivalent about returning to waxing…read more(was doing laser hair removal and then had to terminate sessions due to pregnancy- which led to skin sensitivity etc.), however, I will likely continue to see Monica due to this good experience.

I get my full back, shoulders, nose wax. No one wants long back hair when there trying to get…read morebeach on. Gotta look fresh for the beach. I have seen the image of the other guy that got his back waxed here and still felt very comfortable getting my back waxed here. Don't let those pictures scare you away. All EW do have a 5 day policy that if your not fully happy with the job you can come back in within 5 days to make you happy. I have been to a ton of waxing places. I have had my fair share of good, bad, ugly I really like EW as the concept has raised the bar and has gotten people out of the back room in a hair salon. They have masted the skill because it's all they do day in day out day and night. They never "double-dip" they use a clean and new stick every time!!!!! It's a big deal for my wife she's amazed by this concept. Wax in the morning, Wax in the afternoon, Wax in the middle of the night. The price is not cheap but it's worth it for the services, it's far better them shaving or using that stuff that burns your skin to remove your hair. This location has a lot of good going for it: Staff is friendly and professional, the location is clean, had lots of parking, next to a ton of other stores for you can get stuff done before or after your waxing. All EW have a very strict 5 min late policy, more then 5 min late give the ladies a call. The package deal (wax passes) are definitely a great buy!!!! They are well worth it and you can break the payments in to what works for you. I don't have any cons.

Great! I booked two massages back to back for my partner and I. She loved her Swedish massage. And…read moremy massage was fantastic. The massage therapist was great and very sweet. I think she's just gotta ask if people are up for conversation during the massage. Lol but she had me and we just kept chatting and that was super sweet. As a black person, I didn't have any problems. I did have a micro aggressive comment about my hair... If it was "extensions". Weird but I let it go... Love the ladies there. And we left satisfied.

Got a Groupon here (ultrasonic and massage), which I promised to myself to be the last Groupon I…read moreget, because of the general attitude of the businesses when you mention it. I am only getting these because I moved recently and I am trying to find new places for my personal grooming needs. It's something to pay half and try a place that normally costs more, but you may not want to go back... That's the Groupon for. Anyways, everyone here made a great first impression, they didn't make a "face" hearing about the voucher, have great phone manners, a warm voice, and a warm welcome when you get there. The prices are lower than in other places, you can have everything done here: mani, pedi, facial, massage, hair.... There are discounts for steady customers, and you feel pampered and respected. Loved it and I tipped generously, for the regular price of the service, and I will go back.