I was seen quickly and the staff was nice. But the doctor (Physicians Assistant) misdiagnosed me with Staph and the prescription given aggravated the itching since it was not proper for what I actually had. I called Space Coast the next day and told them to let the doctor know it was not staph but poison ivy or oak (per my Doctor back home I saw for another evaluation since I was in so much pain; she knew immediately it was not staph and gave me steroids and it quickly went away). I realize Florida docs may not see poison ivy/oak as often so I figured this information would help the doctor consider that in the future for other patients and would they reconsider the bill or at least apologize. Anyone can make a mistake and I understand that but I am surprised Space Coast still billed me. I called them again today, to remind them of the misdiagnosis and see if they felt I owed them the $160 bill. The office staff talked over me and explained they still expected to be paid for "seeing me" even though the doctor got the diagnosis wrong. I paid the bill. I just felt I didn't get the professional service and diagnosis I was billed for. I was billed for being seen. read more

I am a member of a "shared branch" credit union and I needed to make a transaction but my credit union does not have a local branch in this area. "No problem!" I thought. One of the credit union around here must be a shared branch but to make certain, I called ahead. I reached someone at Space Coast CU who assured me they were indeed part of the share branch network but when I arrived at this branch, a semi snotty teller informed me that they are not. Well, thanks for wasting my time! Quite frankly, if a credit union is not a member of the shared branch network, I don't see any point in having an account with them. read more