The entrance area was clean and inviting, and the unit itself was clean. I like that I don't have…read moreto keep up with a key and PIN code to get in and out, the app is really convenient. Mikoya, the assistant manager, was super helpful as well.

I so love this place and the security. They make sure you are ok and if you have any problems they…read moretry to fix it right away. Great choice to make.

I cannot wait to be able to put my new apartment items in the storage so I can save it for when I…read moremove into my own space. Thanks for being close.

From the owner: Storage World offers more than just space — we provide peace of mind during life’s transitions…read more Whether you're moving, starting a new job, growing your family, or downsizing, our mission is to help the world navigate change with dependable self-storage solutions. We're your trusted “world of space,” right here in the neighborhood, ready whenever you need us. We have been serving the local community of South DeKalb, since 2004. We are conveniently located across from the Georgia Bureau of Investigations on Panthersville Rd. We offer both conventional drive up and interior units as well as climate-controlled self-storage units to meet your needs and budget. Our facility is equipped with digital gate and camera technology. Call us today for specials!

if i could give zero stars, i most definitely would! let's…read moresee....where to begin...with lots of cons: 1. the hours that are posted here on the website are a joke! there are no hours posted at all on the door! how convenient for the useless mgr., chad, who doesn't answer the phone, no matter the hour or day called!! 2. he's only been in the office 1 time when i went to speak with him about getting the regional vp's phone number, which he wouldn't give me. he said he'd call his district mgr., & the d. m. would relay the message to the r. v. p. that i wanted to speak w/ him about the huge problem i had w/ chad! 3. chad said that it's, "corporate policy to always leave two (2) keys!" but, obviously chad isn't all that big on being a "corporate policy kinda guy" because there was only 1 key in the unit when i entered for the 1st time! 4. this "only 1 key left in the unit" fact was witnessed by the gentleman who came to help me into my unit because chad was "on his lunch break @ 3 p.m.". this man told me, as did 3 others, that chad goes on his lunch break @ 3 p.m. quite often & never comes back nor does he answer the phone as i witnessed! 5. i left several messages, getting the same b. s. message about "returning calls @ the earliest possible time...." & didn't reply to 3 urgent calls!!.... **i needed to get into my unit that day because i had a 20 foot uhaul rented & was supposed to head out of ga by nightfall with all of my items from my storage unit that day....yep, that day but chad never came back to work! i was there for hours trying to figure out how the heck i was going to get into my unit with the one (1) key i had that didn't work!? 6. the gentleman who helped me get into my unit the 1st & only time texted chad, asking for a return text but never received one, as i was standing within 10 feet of him while trying his very best to get chad to do as requested....text him back. this man then called chad & left a detailed message telling him that i'd been there for several hours trying to get into my unit & wanting him to return my calls (three--3) but i never received a single reply from chad! chad finally called him back & i took his phone, speaking with chad about why he wasn't in the office during "so called office hours" & he never would answer my repeated question..... "why aren't you in the office during what "should be normal business hours?" he said that sundays & mondays were his days off & i asked him who his back up person(s) is/were & he said there wasn't anyone available to help customers out of his two...two...2 days off!! really??!! no one to "mind the story for well over 48 hours??!! what??!! what public storage company (no pun intended) doesn't have an employee on duty when the mgr. has 2 days off, leaves @ 3 p.m. quite often, etc? i know, i know..... "public storage" on old dixie hiway, forest park, ga does.... no employee for anyone to help any customer for well over 48 hours!! 7. even more of an issue (if that's even possible) is about the horrible condition the round locking mechanism was in when i tried to get in (same issue on other units too) there's rust in the bottom of the lock & if there's rust there's obviously an issue, 1 where i couldn't even open the lock no matter how many jiggles, moving the door up & down a tad bit, having someone else see if they had the "magic touch, all the while holding their mouth right while standing on 1 foot" but....nope, a man who has the same issue w/ his lock tried but to no avail.... 8.chad told me i could call a locksmith & have the rusted, broken cylinder lock bored out, at my expense!! really??!! my expense when i could have used my 2nd key.... oh, that's right... i was only given one (1), going against corporate policy, per chad's converstion w/ me.... i'd say, wouldn't you?? i did call 2 locksmiths, & it would have cost me $150, which i didn't have because gas have just gone up to close to $4 per gallon!! 8. i had a long, expensive trip, moving a more than half empty 20 foot uhaul because i couldn't get into my unit because "chad was off & not willing to be a "customer-service oriented kinda guy", sparing 30 min. or so to come to the forest park ga, location to help a senior citizen, single lady with stage 3 cancer out..... or any backup employee who might have been "not like chad" but, maybe, maybe more customer-oriented!! nope....no back up whatsoever!! all chad kept repeating...."hire a locksmith..." why should i have to hire a lock smith when the bottom-line is... 9. if..if..if.. chad had followed "corporate policy" & left two (2) keys maybe the 2nd key, that i never, ever was given, could have opened the rusted, broken lock??!! of course, that wasn't ever known/tried because i didn't have two keys, per "corporate policy" but only one...isn't that against "corporate policy"?? just asking a very good question, wouldn't you agree?? 11. all my stuff is still in forest park, ga to no fault of my own...

Thank you Christina for your service today, I appreciate your patience, and efficiency!read more

Do not rent from there are less it's your last option bad customer service had a problem with the…read morerodents in my unit never care are fix the situation

just wanted to say i always get a great interaction out of Nikki when she sees me always speak and…read moreask how I'm doing or need help . look forward to everytime.

Lisa at the front office is always very friendly, patient and helpful. She always addresses any…read moreissues I have promptly and efficiently. She just assisted me in procuring a second unit; she made the process quick and seamless. Thank you , Lisa!!

I mistakenly moved into unit D-3 instead of C-3. Both are the same size, and I had a promotional…read more50% off for three months. When I reported the error, the company insisted I pay full price for D-3 instead of adjusting the contract. This caused significant inconvenience as I had to move everything to C-3. which was on the contract. I take full responsibility in the mistake I made. The company's policy prevented the manager from resolving this simply, by changing one letter, a C into a D (same size unit). I won't rent from them again due to the poor service of the company, NOT the fault of the manager there, it is the fault of the company itself, the manager was nice, it was totally out of her hands, she could not perform her job because of the company itself having such a terrible system to operate from.

The service getting my movers setup was awesome. The very helpful with gate entry and access to my…read morestorage bay when the code would not work after a few tries. The gentleman staff member assisted with no issues. Thank you for your help.

If I could rate a zero, I would... rat crap on all my stuff. Holes eaten in my mattress. Rats peed…read moreon all my books. Ants infested all my clothes. I've used outdoor storage units for years prior and never had an issue. I used this specific place for​ a few months and all my stuff gets ruined!! Absolutely horrible!! DO NOT USE THIS PLACE IF YOU VALUE YOUR BELONGINGS!!

Great service!!! I had a chance to meet management. They were efficient & friendly. Monica &…read moreChristie were two hardworking women. They gave specific instructions during my experience closing my cube account. I didnt have to remove anything, but my lock as well as my belongings. They removed trash and confirmed everything was completely cleaned out.

From the owner: CubeSmart Self Storage of Riverdale, GA offers affordable self storage with premium amenities. Our…read more6305 Church Street location has many storage units, including climate controlled storage units and vehicle storage units suited for car, motorcycle, and trailer storage. We also offer a variety of moving supplies like tape, boxes, and bubble wrap. With over 1,000 stores nationwide, CubeSmart Self Storage is one of the most trusted names in self storage. Reserve your storage space online or drop by today!