Tami was awesome with my Australian shepherd. He has high anxiety and she was so good to him, he…read morewas not at all stressed when I picked him up. He looked great. I will definitely be going back. ThankYou Tami!

Rude and unprofessional. Treats costumers poorly. Does not make you feel welcomed or smile. Short…read moretempered.

Absolutely love this groomer. I had trimmed my dog's hair and botched it. Jennie was able to fix it…read moreand my dog has never looked so good. Everyone is so friendly and extremely knowledgeable about dogs. I especially love how my dogs were able to look out the front window and watch for my return.

Catherine was amazing with Arya. This was Aryas first time at a groomer's. Catherine was very…read morepatient with her. Highly recommend.

On our trip to Nebraska we discovered the harnesses for our dogs did not fit right and they…read moreconstantly were slipping out of them. We stopped at Grand Island on our trip home and saw the Petsense store. We asked about harnesses and this lovely lady immediately brought out 2 that just fit perfectly. We then asked about latex toys for dogs as they are really hard to find. She immediately showed us her selection. We bought a giraffe and a pig. Mollie loves them both. Thank you wonderful lady who helped make our trip so much more peasant. Kathy Z

I took my puppy there and was disappointed to have found a cut around his face when I got home. I…read morewould've felt much better if one of the staff members would've let me known after his appointment. I spent $60 after all I will be taking him elsewhere.

I went here based on all the good reviews but I was less than pleased when they returned my dog to…read moreme with a large cut on her leg and didn't bother to mention a word about it to me when I picked her up. I was baffled when I got her home and noticed the fairly large injury. What's worse is that they also cut her the previous time I had brought her in. That time they owned up to it but attempted to blame it on the dog for moving. It's crazy to me that my dog went to the same groomer for 10 years and was never injured but Muddy Paws managed to cause injury both times she went there. Unbelievable.

We made the trip to Kearney to buy our daughter a hamster from North Platte. We were very…read moredisappointed when we arrived and they were sold out. Our fault we should have called in advance. Needless to say we had a very upset 8 year old. She had been looking forward to this as it was her Christmas present from us. Well the manager seen how upset she was and informed us that they had one that had been picked on in the back. They could not sell him but that we could adopt him. My daughter was so happy and she got to adopt him. Not only did our daughter get her hamster but we also left with a crested gecko. The Manager and young lady that were working that day were simply amazing. And we will for sure be back!

Terrible customer service and employees including "manager" were terribly rude at our grooming…read moreappointment. We will never step foot back in this store location, due to how rude they were and how poorly we were treated. Terrible customer service!

We had a grooming appointment and instead of calling to reschedule they sent a text and chose the…read moretime and date. We drove an hour expecting to groom and instead of being helpful or apologizing they said they couldn't help us. When I said we won't be back the girl just said, Ok.

My Golden Doodle was absolutely BUTCHERED when my daughter picked him up. He looks absolutely…read moreridiculous. These groomers are not trained and have no idea what they are doing. Also, the last time I picked him up, he was still wet. The gal told me he was scared of the dryer. Please, girl, he's 9 and has been getting groomed his entire life. Go anywhere but here.

This place is awesome and greatly needed in Norfolk. The staff was incredibly friendly, kind to…read moreboth my dogs, and even called my vet to confirm they were up-to-date on all their vaccinations. I see that someone else gave these guys one star. That's nuts! The staff at Pampered Paws made my dogs look amazing. Pepper and Molly will definitely be back! Give this business a try. You won't be disappointed.

I took my small dog to get her haircut and it doesn't look like they even cut her hair at all and…read morethey didn't give her a bath like most places do and they still charged me $45. Go to Healthy Paws it's way better.

Doc Tony has helped with all of our animals, he is knowledgeable and really cares about the…read moreanimals. He has a good bedside manner, is not pushy, and is honest. Did everything he could to help our dog before we had to put him down and is our vet still today for our other animals.