The whole old deal from the beginning to the end it was amazing. It was comfortable confident,…read moreclear, and respectful. If you want care real care this is it. This is the place with the leader, Dr Leo lopez a true human and a real doctor.

Nurse Blanca was extremely rude shushed me and my son when we were trying to talk to her plus in…read morethe manner in which we were shushed horrible bedside manner she would not listen to me asking the same questions that I would have given her answers to already Dr. Was nice Nurse Blanca was horrible!!

This company needs improvement on everything. Do not get connected with Daniel Flaming. He is a new…read moredoctor with no personality, no worry, and no care about your health. I have complained multiple times for symptoms I have had. I had back surgery and he wants to see me 1 months from then, even though ive been complaining about light headed and other concerns that are not normal. Take better care of your patients and listen!

Staff seemed nice, but I arrived 2 1/2 hours early before closing and they turned me away. IThis…read morehappened to me about. a year ago and the other time they told me that they don't have enough staffing. Not happy. Don't go there if you can help it!!

Very nice people, Dr Perez always goes out of her way to help. Nurses are cheerful and get me in on…read moretime.

This place is the worst. Read all the one star reviews. They are all true. I came at 8AM when…read morethere was literally nobody there and waited an hour because doctors don't come in until 9. If I made an appointment there and came in an hour after my appointment, they would have refused to see me.

Dr Alvarez met all of our needs and he made our visit feel very comfortable. We didn't wait for…read moremore than 10 min to be seen the process was very fast.

Dice que cierran a las 6 pm, y a las 5 las puertas están cerradas. Sólo por curiosidad fui a…read morepreguntar nuevamente después de una semana y estaba nuevamente cerrado, una recepcionista me dijo que el doctor ya no podía mirar mas pacientes, fue la misma respuesta de las otras dos ocasiones que fui.

I was absolutely terrified for my biopsy appointment here. I made the mistake of going down the…read moreinternet rabbit hole beforehand and sent myself into a panic. Thankfully Dr. Wards was absolutely incredible. So much so that I had to take the time to write this. She made me feel so comfortable, answered all my questions, didn't push me to do anything I wasn't comfortable with. As a Black woman, these types of appointments can be really intimidating and often times traumatic. I feel incredibly lucky to have had the opposite experience and I'm leaving this review for anyone who is as scared as I was. I felt like I was in safe hands with Dr. Warde. She even went above and beyond to put calming music on. We are lucky to have women in medicine like her! Highly recommend!

About 6 months after my last review, I called the surgery scheduler number and the phone was…read moreanswered and surgery was scheduled. Apparently the employee before the current person was fired. We had surgery the Santa Paula hospital. The experience was positive as the whole surgical team answered all our questions and I am super happy with the quality care received.

Had a really great experience at Cottage Clinic! Everyone was friendly and welcoming, and Cyndle…read morewas especially amazing. She was kind, helpful, and made me feel really comfortable throughout the visit. You can tell she genuinely cares about her patients. Definitely recommend!

I have been here a few times since they opened several years ago (fortunately nothing too serious!)…read moreand every time has been a positive experience, including recently while I've been dealing with a terrible cough that just doesn't want to go away! First of all, I love that they are within walking distance if I felt up to walking! Also, the place is always very clean and neat and the staff are always very friendly and helpful. I've never had to wait more than 5 minutes before being taken to a room and I am usually seen by the nurse and/or doctor within 15 minutes. None of us like being sick or slightly injured but it's great to have a place so close to home that has staff that cares about your health and does what they can and you don't have to wait in long lines like some other UC places. The only thing I wish they had was an EKG machine because the one time I felt like I needed my heart to be checked, they didn't have one so referred me to ER but it's great that they can do X-rays.

Currently frustrated, I had an appointment at 2:30. They said I have to wait 45-1 hour maybe more…read more Like whats the point of having an appointment if you're going to have to wait 1+ hours. Very unprofessional place. The overall patient care is below average which is sad considering the wait. Also I only came in for a physical exam for a new job, I would not come here if I didn't have to. DO NOT RECOMMEND! Ladies at the front desk are snarky and full of attitude the the type of care I'd want. The doctors look lazy. Didn't even properly exam me. I would know I'm a nurse.

Extremely disappointing experience at Ventura County Occupational Medical Center with Dr. Richard…read moreFigueroa. Went there for Immigration Physical. Unprofessional, disorganized, cash only without decent receipts, and needlessly stressful. Do not go there for your Immigration Physical.

Exceptional care today from everyone overall. I always have a great experience (at this location…read moreonly) when I or my family is in need of care for the unexpected illnesses. I highly recommend a same day appointment to prevent walking in during the busy times. Thank you Mayra, Ashley, Maria and Ariana for taking great care of my mom!

Very disappointed with my experience at this Cottage Urgent Care location. I made an appointment at…read morethe other Ventura location, and the receptionist told me it wasn't a problem because I could be seen here in "a couple of minutes." Instead, I waited about 40 minutes. If I had been told the actual wait time, I would have driven the six minutes to my original appointment and been seen on time. What concerned me even more was that another patient came in reporting respiratory symptoms and possible COVID or pneumonia, and the receptionist never asked them to wear a mask. I've been to other Cottage Urgent Care locations where anyone with respiratory symptoms is immediately asked to mask up, so this was surprising and concerning. I highly recommend going to the other location. I've never had any issues at the other location and against my better judgment I decided to give this place a chance and the front desk is just beyond incompetent. Definitely will not be going back. The reason why I'm giving this a three star review is because I heard that three stars are way harder to delete and also the doctors and the other staff were totally fine but if I could give it negative stars I would.

We can state the obvious, the place is run down. I had never been to this urgent care but wasn't in…read morea place to be picky. Could not be happier with the level of care I received. I saw the NP Jenny Lu and she was sweet and direct. Very quick once I was seen. Dr Lee followed up with my test results not once but twice. Even left me a hand written note to give to the Dr I was following up with. If you want a shiny building this isn't it. If you want great care this is the place!

Another day, another urgent care visit. I'm becoming a pro unfortunately…read more I'm giving what feels like a pretty fair review. I would say staff and hospitality were 5 stars. The wait times were a bit rough but I'm finding that to be the case everywhere, so I wouldn't necessarily dock them for this knowing this is the reality of healthcare facilities nowadays but I will make notes. Actually the reason I docked a star was cleanliness and this is an outdated looking facility. They get the job done. As I noted, I'm thankful the staff and doctors were all actually very friendly. When your sick, compassionate and patient people go a long way. The front desk staff were nice and seemed empathetic. I asked how long the wait time would be and the gal estimated 45 minutes. I got called in an hour after waiting, so she wasn't far off which I appreciated. The doctor was also very compassionate and even apologized for the wait, she didn't have to do that. She was efficient and once she saw me I was out quick. The whole experience was 2 hours which is rough when you're sick, but again, I'm finding that to be the case everywhere. The only thing that worried me is that the cleanliness of this spot was iffy. The floors in the waiting room were filthy...I was there at 12pm so they had only been open a few hours, I guess it just worries me when any medical site doesn't seem like it gets a sweep and mop daily. Maybe my expectations are too high? The back rooms were outdated and this urgent care could use a refresh but at the end of the day, they got the job done and I'm just grateful everyone was nice and as efficient as they could be.