If you really want to get rid of insect problems call Jesse and Marsha. They won't stop until…read morethey get to the source. Very informative and fast. If we even see 1 bug they come right back out and take care of it. Couldn't be happier with our service. We are set up on a monthly maintenance and it's well worth it.

I need to give a huge shout out to the BugSmith. I live in California but my mom lived in Joseph…read more Without fail Jesse was there to make sure my moms house was sprayed and taken care of with out fail. She never had to call and remind him. I value that professionalism. Being this far away from home and knowing my mom was taken care of was a huge stress relief. Thank You BugSmith. If you haven't contacted them yet for your bug needs I recommend you do it now. You won't regret it. Let show support for our local companies.

I have been using Orkin for about 6 years now. They are very professional and always here right…read morewhen they are supposed to be. I highly recommend them.

Don't use this company!! Unprofessional, unethical, product doesn't work…read more Paid $250 cash plus $10 tip to the technician, was not given a receipt and saw insects inside and out over the next week like he didn't even spray. Called Orkin and had to wait on hold for 5 minutes and was told it takes time for the spray to work so call back in another week. Received a bill even though I paid cash. Did the technician pocket the money???? Called back a week later, had to wait on hold 10 minutes and was told the regional manager would call me back. Four days later still no call...I'm demanding a refund.

I had a terrible experience with King Pest Solutions and want to warn others about their predatory…read morecancellation policies. After being unhappy with their service (the technician had to return twice and still missed the specific areas I explicitly pointed out), I decided to cancel my subscription. I sent a clear, explicit cancellation notice in writing on Thursday, May 28th, specifically stating that I wanted to cancel my account and the upcoming appointment scheduled for Tuesday, June 2nd. The representative, Jeremiah, replied confirming the cancellation but noted a $70 early cancellation fee (reimbursing the initial sign-up discount). I responded over the weekend to ask about it. Instead of pausing or processing the cancellation, they used the weekend lapse to claim my cancellation was "unconfirmed." They then sent a technician onto my private property unannounced on Tuesday, June 2nd, to perform an unwanted, unauthorized service, and immediately auto-charged my card $129.99. When I expressed my frustration, Jeremiah told me that because I hadn't given them permission to run the $70 cancellation fee over the weekend, my account had to stay active and therefore the June 2nd treatment was "valid." This is so unprofessional. A cancellation fee is a consequence of terminating a contract, not a hurdle you have to clear before they respect your boundary to stop entering your property. They refused to refund the unauthorized $129.99, forcing me to file a formal dispute with my credit card company. I am fine (but not happy) to pay the contractually obligated $70 fee to sever ties, but their underhanded tactics to force a recurring charge after written notice are unacceptable. Guard your credit card info and look elsewhere for pest control.

If I had the ability to leave zero stars, I would. This started out as a pleasant experience with…read morecustomer service but after several call backs of the guarantee service not working, we receive a hand written note on our counter. The note states they will no longer honor their commitment to provide the service they promised due to a brand new excuse we hadn't once heard of through this process. The amount of time and energy we have spent to accommodate this service to be completed is absolutely astounding. The sloppy and laziness of this company is hands down the reason we have endured this situation going on for months. We have since worked with a competing pest control company in town and have since seen and felt the drastic difference in a legitimate and professional pest company. If you're considering this company, I would HIGHLY recommend that you don't! Save yourself a lot of money and even more time and energy wasted on a very half ass service!

Helpful and timely. The dogs did not get sick. We decided to have him do our work regularly.read more

I had at least two nests that I knew of. When I told my dad, he told me to get them taken care of…read moreimmediately because, and I quote, "the little bastards destroy everything." There's also the hazard of my allergy to bee venom, so I decided to take his advice. I've had the best luck with local companies, so I decided to continue the pattern. In this case, I won. I got the proprietor almost immediately and he scheduled me for the next day despite being a one man business, which strongly impressed me. He mentioned in my call that he doesn't like to just do one time sprays because bugs are so persistent. This told me that customer care was key, and that's something I wanted to contribute to. It turns out I really needed to have someone out. There were five wasp nests on my property, and all were taken care of. He even sprayed my irrigation house and garden shed, which I didn't expect and was pleasantly surprised. When it came time to pay, I was offered to just do an entire year, which I accepted, because I hate having debts, especially when it comes to people who do me such a strong service. This guy clearly cares about his clients, and I cannot recommend him more highly.

Great service at my house. They are very knowledgeable and quick response. They even spray the…read moreman hole covers in the middle of the street.

What an awsome job! They showed up on time and got the job done! I learned a thing or two about…read moreground hornets also. Thank you!

Penguin did our pest inspection on a home we're buying. They…read morewere thorough with their inspection and report and gave quotes regarding treatment. They provided the paperwork necessary for a V.A. home loan Very personable. Thank you Penguin!

Avoid Penguin Pest Control. There people do not show up as scheduled. When you stop using them,…read morethey try to collect fees. They produce unsigned contracts to try to pressure payment for services not performed. Very pushy and horrible service!

Tried calling, texting and emailing to schedule an appointment. He finally emailed after the 3rd…read moreday, and we scheduled an appt. for 10am. I waited and waited and thought he was running late. He simply no called and no showed.

Responsive, professional and dedicated to results. I called after hours and received a call back…read morepromptly the next day. By noon the owner Harry was out at my place to take care of 2 hornets nests. His fee was extremely reasonable. I had additional questions about some other rodent issues - which he gladly answered. Highly recommend!