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    Sparkles Cleaning Service

    5.0 (1 review)
    Closed Closed

    Services - Sparkles Cleaning Service

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    1 More Service

    Window cleaning

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    4 years ago

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    Chores and Floors

    Chores and Floors

    4.7
    (15 reviews)

    Paradise and her team came in and made the space I moved in to feel like a space I could make mine…read more All while my two little boys found opportunities to make small talk. Paradise has a great energy and working with Chores and Floors was a wonderful experience. It is hard to find reliable, fairly priced, professional services - and Chores and Floors is alllll that and beyond.

    I am giving 2 stars only because the cleaning was done well but there were a myriad of issues that…read moreled to this rating. I scheduled for a team cleaners to come out to do a move out cleaning. Ms. Paradise responded and we got things scheduled. I was initially quoted $300 for the service but shortly after received a new message the the cost would be $500 and they would give a 25% discount leaving the total to be $393.75. I let it slide because I had really been exhausted with the process of finidng a cleaner amongs other moving services and put down the deposit for the service. The team of 3 cleaners were supposed to arrive between 9am-10am though I had asked for them to arrive at 9am due to having carpet cleaners coming in at 1pm. On the day of the cleaning, everyone was late. Ms. Paradise arrived around 10:15-ish, solo. As soon as she arrived she let me know one young lady was going to be late and the other had called out and wouldn't be showing up at all. Now, as a customer, I quite frankly do not care about the reason someone in your company will be no-showing or late. That is the company's issue, not mine. I am paying for a service to be done. The professional thing to have done would be to have a backup for these situations. No backup. As far as the young lady that was going to be late, I expected 10-20 minutes late, 30 minutes TOPS. Not 3 HOURS!!! Everyone was already late but to be 3 hours late is WILD! I expected this service to take around 4 hours as the place was completely empty and mostly carpet (which I already had carpet cleaners set to clean these). It took 7.5 hours. My carpet cleaner arrived on-time at 1pm and had to work around them and he even finished before they did. The ladies did a pretty decent job with cleaning but this entire ordeal was beyond unprofessional and frustrating. No discount or accomodations for the inconvenience and unprofessionalism. The ladies were nice and I appreciate the job but unfortunately, I believe this is my first and last time giving this company a try.

    Lucy’s House Cleaning Service

    Lucy’s House Cleaning Service

    5.0
    (15 reviews)

    Fabulous experience with Lucy's House Cleaning from start to finish! Lucia responded to my initial…read morerequest quickly. She visited my home later the same day to give an estimate. She and her team did a deep clean on our home. They did a fantastic job--our home is cleaner than it's been since we moved in. The service provided was well worth the price. I've already started recommending them to my friends. We will definitely use Lucy's House Cleaning again!

    I wanted to extend a huge THANK YOU to Lucy and her staff for their wonderful work. Superior…read moreservice began from my first online inquiry which was answered within 15 minutes. Unlike other service providers, Lucy went beyond asking my home's square footage and general state of cleanliness. She visited my home (on the same day) to walk the rooms and get a true understanding of the scope of work and my specific desires. The quote given was very reasonable and we chose to move forward with an initial deep clean. Our home was tidy, but our previous (nationally franchised) maid service seemed to be getting less thorough with each session so the deep clean gave us peace of mind and a great reset. Lucy was wonderful with scheduling us for a time that worked for my family, and we appreciated her flexibility! Yesterday was our deep clean and OH BOY did her team go above and beyond. Lucy and her associate arrived on-time, fully stocked with cleaning products, and great spirits. They spent over five hours in my home scrubbing things until they sparkled. They cleaned items never touched by my old service including ceiling fans and under the couches. Additionally, they were able to remove stains on my walls that I had given up on. The kitchen and 2 1/2 bathrooms have never looked better! Sinks and appliances look brand new despite being almost ten years old. We are very grateful for Lucy and have already set up to be recurring customers. I cannot recommend them highly enough. Give her a chance and skip the national franchises. I promise you, you won't be disappointed!

    New Sense Cleaning Services Agency

    New Sense Cleaning Services Agency

    5.0
    (4 reviews)

    I've been looking for a new cleaning company since November. In the spirit of minimizing trial and…read moreerror, I did quite a bit of research and narrowed it down to this and one other company, and had a clean with each. New Sense was, without a doubt, the clear choice for me. The owner, Franchely, is very professional and responds promptly to all inquiries, even though I asked a lot of questions and took my time making a decision, she didn't waver in her politeness. I sent her a last-minute, Hail Mary message on a Thursday requesting a clean for the upcoming weekend. Without hesitation, she got booked for that Saturday. The team showed up early (but not too early). They were polite, prompt and friendly. They toured the house, asked what made me switch cleaning services (which I truly appreciated), and got started immediately. They set an estimated completion time of 3 hours. I headed out so they could work in peace. 3 hours later, they were finishing up as scheduled. When I returned, I saw that no detail was left unattended. Everything was beautifully clean, and my home smelled divine. It was also a fair price for the quality of the work. I will be using them monthly and can't wait for my next clean.

    The best!! We are new to Charlotte and had another person cleaning our home, but they did not get…read morethe job done. Franchely and her mom are the best! Prompt fast, and reliable! True lifesavers for me and my family.

    Sparkles Cleaning Service - homecleaning - Updated June 2026

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