Our tenant had a dripping faucet in our bathroom sink. He called to have them come out and look at…read moreit. The plumber determined that it needed replaced. The charged us an hour of labor for the inspection. I called them back and requested that they replace the faucet and identified the replacement model. Everything was fine until I received my bill from the second visit. Over $600 to install a faucet with $435 labor. They had charged 3 hours of labor - including 1 hour of diagnostic work (on a faucet that they had already inspected). I had asked my tenant to keep track of the actual work time and he confirmed that the plumber had only taken an hour on the install. I called and complained and they reduced my bill slightly. The work seemed okay but this was very dishonest. I would beware of hiring them. Never again for me.

Hoyle plumbing is wonderful! Harley did a great job for us this morning. Replaced pipes and hoses…read moreand spigots to stop a leak in one of our bathrooms. Everything beautiful correct and precise. He had job completed within 2 hrs. Harley was kind respectful and professional. Thank God for Hoyle Plumbing. Customer for life!

Shout out to Turner Plumbing!!! I called several plumbers to install a newly purchased dishwasher…read more Either they were not really interested or never called me back. Mr. Turner not only answered my call but came two days later!! He knew exactly what he was doing, efficient, excellent work and service! My new go to plumber. It is his own business, he takes great pride and it shows!

I was driving in Shelby past the hospital when a turner plumbing truck was in the wrong lane of…read moretraffic about hit my car, called the office and mr turner laughed at me an told me I was smoking something because he was the one driving an that he didn't do so. thats not how you should run a business so unprofessional an bad attitude wouldn't recommend him to anyone.

I love posting about a positive, affirming experience... ESPECIALLY with a small business…read more That said, here one is! As a new home owner, I have had a recurring nightmare about breakdowns of major home systems, especially roof, plumbing and electrical. My fear is, no matter how much I save while I recover from my purchase, it still won't ever be enough. I received a Home Warranty as a "gift" ("Is it ever, really?" he says will an embarrassing level of cynicism. Lol). In my first year in this home, I have had occasion to use the warranty twice: air conditioner and, more recently, plumbing. TWO plumbers have been here over the past month. The 1st came 3 times and still didn't fix the problem which had every point of my water system back up. My laundry room was underwater at one point. The City got involved and were VERY helpful and gave me amazingly educational info about how my system ties into their water sytem. They did a dye test from my toilets to show me where the problem lies. It was clearly on this end. I literally almost came to blows with the 1st plumber, "TNT" in Charlotte whose owner's name is Garland. He was rude, dismissive (told me to "shut up and go in the house") and utterly FAILED to fix the problem. Subsequently, three weeks later, the warranty company sent out a 2nd company without a service fee. "RELIABLE PLUMBING" was just that, reliable. They were here 5 hours, well into the darkness, changed out 2 sets of equipment and rootered down almost 100 feet to just before the street. They were polite, professional and -most importantly- FIXED the problem! My bill: $0!!!! Shouts out to Jason Hancock, owner of Reliable Plumbing. He is young, hungry and holds great promise for a successful plumbing enterprise in Charlotte City. I highly recommend him. Note: I was not paid for this endorsement. Lol

Excellent work quality. Fixed my water main and shower in one day. Incredible pricing, I will…read moredefinitely call for any future plumbing issues.

Doug and Devan were my technicians today. They took the time to make a call before showing up for…read morethe repair to assure they had what was needed to show up for the repair prepared. As I was having an issue with my shower faucet. When they arrived, a bit early which was impressive! They took time to cover their shoes before entering. The work was completed with care and quality. Just In Time will always be our go to plumber they are the best!

Just in Time Plumbing assisted me with an issue regarding a Sump Pump at my home. Steven and Peter…read morecame out to assess the issue and informed me that my pump was completely broken. With this being a new house, my warranty coverage had not yet expired. I reached out to my original plumbing company, and they would not cover the warranty. Additionally, I reached out to my builder who claimed there was nothing they could do for me. After going through this process, I was looking at spending a few thousand dollars for a new pump. I reached back out to Just in Time, and they assisted me by going through their distributor to process my pump warranty. This saved me over $2,000! Just in Time (specifically Peter and Steven) went out of their way to help me when no one else would. I am extremely grateful and will be using them for any plumbing needs in the future. I would strongly recommend them to anyone needing help with anything related to plumbing!

Charlie is a great plumber and a wonderful person. Our home warranty company has done everything…read morethey can to not pay out for our leaking water heater over the past YEAR, including not paying Badger Plumbing for his past services. Not only has Charlie come back to our home to help us out of this situation, he's done so without any promise of payment or repayment from our horrible warranty company, he just wanted to do the right thing for us. We are grateful for his expertise, his demeanor under duress, and his willingness to work with us despite a lot of negative history with our warranty company. He has gone above and beyond, including involving county inspectors to ensure to us that work is correct and documented, and we can't thank him enough. Badger Plumbing's work is clean, quick, and top-notch. Badger Plumbing's customer service is more than we could hope for and expect after our experiences with other plumbers and our home warranty company. We are thrilled and grateful for Charlie.

Two no-shows in one week. The first one on a Monday. They didn't call to confirm the appt. Midway…read moreinto the wait I called to confirm the app and was told they were running late but were still on the way. Waited from 3-8p, they called at 7:30p to reschedule...I was understanding even though I left work early and waited around for nothing. They said the next appt I would be priority....Friday, from 7a-11a, again they didn't call to confirm. I called around 9a, the guy seemed like he had forgotten the appt., said they would call when they were otw, but never called and didn't show. Again, I took time off work for a no show! It was unprofessional, from start to finish. Emergencies happen, but I also had 2 appointments, 4 days apart, which means it was not a one off...there was time to plan...it's called operating a business. My time and plumbing issue is just as important as whoever called after my appt was booked. My appt should have been priority, as promised. I deserved a call!! To the company: Communicate with your customers and don't book jobs unless you have the staff to cover! Are you saying that a no call/no show is acceptable for any reason?? Is that your business model, just ghost your appointments?? I missed work, waited around for hours and my plumbing issue remains unresolved. There is no excuse for this type of experience. Save your time and money and go with another company.