In 1989, I paid for my husband's urn to be placed in a columbarium niche. Now 34 years later, I contacted them about collecting the urn and taking it with me for reburial someday with me. I found out that it will cost me more than $2000 to get my husband's ashes back. That cost is to take the screws out of the front, I guess. I think charging that is shameful. read more

I had a very positive experience with Sparkman Hillcrest. Valerie R and all the staff was compassionate, professional, and attentive, providing exceptional support during this difficult time They made the entire process seamless and showed great care in handling every detail. I highly recommend their services for anyone in need of a funeral home that truly values and respects families Sparkman Hillcrest is a beautiful place, and I'm so blessed to have my father laid to rest here. read more

I never considered that I would give a Cemetery 5 stars! If you have lived in Dallas any length of time, you know about the lofty image of Sparkman Hillcrest. The go-to a burial spot for the movers and shakers of Dallas past. The older part of the property is a traditional cemetery with upright headstones and lushly landscaped plots. Maintenance for these must be very expensive and sometime in the past, they converted to allowing only flat grave markers. This makes about 3/4 of the place less interesting, however, you will be kept intrigued by searching out and visiting graves of many prominent Dallisites. Ross Perot legendary businessman, Lamar Hunt former owner/founder of the Kansas City Chiefs, Eugene McDermott, founder of Texas Instruments, Tom Landry, former longterm coach of the Dallas Cowboys, Don Carter former own Dallas Mavericks, on and on, etc etc. Have fun! read more

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When I recently purchased a pre-paid funeral (I'm out of state) and followed instructions directed by their employee, the young lady dealt with me on her cell phone, and signed my paperwork electronically without ever offering a copy for me to review before she applied my signature to a 55 page document that included a contract, consent to use my signature and to share my information to third parties. She emailed a copy to me after she applied and signed my signature and initials - I had not seen the document until after it was signed. Her email did not show the Sparkman-Hillcrest-Dignity Memorial contact information, just a company name I had not heard of. Since I requested cancellation, Mr. Bowers at Sparkman-Hillcrest advised I have to notarize a cancellation document before they will return my money. This cancellation document notes I entered a contract, but I never saw a document to which they applied my signature until after they signed it - I don't understand how is that a valid contract. Mr. Bowers said that is their normal business procedure. If I want to get my refund, I have to do what they are asking. Very odd business practice. I grew up in Park Cities and always had high regard of Sparkman-Hillcrest (went to high school with the Sparkman boys). My family was pleased with services for my parents at Sparkman-Hillcrest in past years. However, I have been greatly disappointed by this practice. Buyer beware! read more

I'm disgusted by the state of Sparkman Hillcrest in North Dallas. This place is supposed to be a dignified final resting place, but it's in terrible shape. The majority of the mature trees have not been trimmed in years. They are so overgrown in certain areas that grass cannot grow. It literally looks like a pile of dirt and leaves. I am specifically speaking about the area closest to Hillcrest Road that backs up to Temple Emanu-El. I was there on 4/18/25 to bury my mother, and I was really astounded to see how poorly maintained the grounds were. Even the road is in pretty bad shape over there. The newer parts of the park are in really good shape, as well as the area around the main entrance from NW Highway. It's shocking that half of the park can be so beautiful, while the other half looks so dreadful. When I look at the photos on their website, I see lush landscaping and green grass. What I saw with my own eyes (on a beautiful, sunny, spring day) was the polar opposite. Families spend tens of thousands of dollars, expecting respect and upkeep of all parts of the park--not this level of neglect. Sparkman Hillcrest used to have a reputation for quality, but that's clearly no longer the case. It's heartbreaking and infuriating to see how little care is going into a place that holds so much meaning for so many. Whoever is responsible for maintaining this cemetery should be ashamed. Get it together. The people buried here--and their families--deserve far better. I live in California and will travel to Dallas at least 1x per year. I hope to see a major improvement on my next visit. read more

In 2022, we chose Sparkman Hillcrest as the place for burial. The funeral home part of the business did not disappoint. The cemetery part is another matter, specifically the individual in charge of the cemetery, who I believe to be a Mr. Brett Fulmer. We met with Mr. Fulmer to design the headstone. We received, and approved, a computer generated design. When the headstone was installed, there was one portion that did not resemble what had been approved. I met with Mr. Fulmer, who told me that, despite what my eyes were telling me, the headstone was created as depicted in the drawing and that any discrepancies were due to the fact it was computer generated. This was the first time I was told there might be discrepancies. I inquired if the one part could be fixed. He told me he did not believe that would be possible, but he would talk with his designer and get back with me. Having not heard from him, I contacted a prior owner of the business. This resulted in Mr. Fulmer calling me and telling me again he did not believe the headstone could be fixed, but that he would get with his designer and get back with me. This conversation took place in APRIL, 2023. Mr. Fulmer has yet to get back with me. In the meantime, I contacted a company, not associated with Sparkman Hillcrest and explained my issue. They met me at the cemetery and were able to fix the one part. My dealings, specifically with Mr. Fulmer, have been upsetting and disappointing. We started this process in June, 2022. It is now over two years and I am still waiting for Mr. Fuler to get back with me. read more

I came here a few days ago to visit my relatives' graves. I know where some of the plots are because I've visited them in the past. The cemetery is well-kept, and there is great signage so you can easily drive to where you need to go. I didn't know where my other relatives' graves were, so I went into the main building and asked for help. I wrote down their names, and 5 minutes later, a man came back and gave me a marked map. Even better, he offered to show me where their plots were! I took him up on his offer, and everything worked out great. The man who escorted us to the graves and the man behind the front counter were very friendly and helpful. Plus, you can visit the graves of such celebrities as Tom Landry, Ross Perot, Mary Kay, and Greer Garson. If I were to be buried in Dallas, I would want to be buried here. read more

Incredibly disappointing experience. We just buried my father, but Sparkman Hillcrest changed terms on the billing. We felt like they acted unethically in settling the bill. The passing of my dad was trying but Sparkman Hillcrest just added to the emotion and stress, and proving at least to me some of the negative aspects /tricks of the funeral business. We won't be going back. read more

My grandfather is buried at Sparkman Hillcrest in the newer part of the mausoleum. He passed away 9/3/2013 without a burial plot. Fortunately, in our time of mourning, we found peace and comfort in this beautiful resting area. To escape the idea that his mortal body would lay with insects and such, we chose a ground level 4 person space to accommodate my grandfather and my mom and dad when they pass (hopefully many years from now). Joe Gonzales took care of everything we needed and to this day still checks up on our family and remembers us when he sees us visiting my grandpa. The grounds are kept up beautifully and the inside of the mausoleum is clean and has no distinct smell like others that I've visited. Although it is still hard each and every time I come in to visit my grandpa, Sparkman Hillcrest makes me feel at ease with everything they have done for us and how well they maintain the entire area. read more

Sparkman/Hillcrest Funeral Home - The day we put Papa in and his casket spray. - Funeral Services & Cemeteries Near Me - Dallas, Texas

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I have family members who are buried at Sparkman and I have been very happy with their services. Every time I go the cemetery is always mowed and clean. I have never seen trash or un-cut bushes here. It has always been a peaceful place to visit family members. It has been over 10 years since I have dealt with the funeral home part of the cemetery but from what I remember they were very professional, nice and helpful. I know this sounds grim but if anyone is looking for a final resting place this is the place to be. If you are one of those people who like to walk cemeteries then this is also the place to be. Much of the founders of Dallas is buried here along with the rich and famous of Dallas. This cemetery is also a walk into Dallas's past. read more

Sparkman/Hillcrest Funeral Home - Funeral Services & Cemeteries Near Me - Dallas, Texas

when I needed a place to hold a Memorial Service Sparkman refused me because I had the cremation prepaid and done . because they could not get more money from me - they refused my request to honor my husband there . I'll never forget it . Restland Services took care of us and I agree it was a better choice . read more

After posting this review, the general manager of the cemetery contacted me through Yelp and wanted more information about my concerns. After one email, I was assured that my concern would be addressed promptly. This is the kind of customer commitment and helpfulness that this country needs much more of. Thank you so much for caring about your customers and keeping things right! read more

I am delighted to give Gina Hernandez at Sparkman Crane's Dignity credit for making my initial visit prior to my son, Noah Amland's death reassuring & helpful in every way. Her warmth spoke of sensitivity & empathy for our son's terminal illness. When he died & after, the guidance she gave & the care of others there assured us that we would have the care for Noah & the visitation & funeral exactly as we wanted for our child. Gina has continued to reach out to me to be sure I have all the things the mortuary provides, memory book, thumb drive of the pictures, flowers, etc. Now, a month later, she is still calling to let me know she cares. This is certainly a 5 star, if that is the highest recommendation possible for Gina's efforts & those of Sparkman Crane. I highly recommend her & the mortuary. Joan Carlson read more

We have had to deal with Sparkman Hillcrest due to the fact that my mother in law passed away and the family bought Burial Plots there many years ago. When we first went to the Funeral home, we were met by what must have been the same salesman that Chad had two years previous, that or maybe all of the Salesmen there are trained to act the same way... we spoke to them and got the options for the service we wanted. Thank God that my mother in law was the type of person that would spend 3 dollars in gas to drive around and save 50 cents on something, so we decided to check prices at another funeral home. Suffice to say we saved almost 10 thousand dollars and had a beautiful service that was exactly what She would have wanted, and got no pressure from anyone at the other funeral home. Now since the plot was at Sparkman, we did have her burial there. We went the same rout with the grave marker, and instead of paying the unbelievable price that Sparkman Hillcrest wanted for a stone, we compared prices and went to another vendor and saved 70% off of what Sparkman wanted. Unfortunately we still had to deal with Sparkman to get the headstone set in place... get this, they charge $700 just to set it in place. We paid the $700 two weeks ago, the headstone was delivered almost a week ago, and they still have not set it in place, and we have done everything short of begging them to call us to give us information and we get no calls back from them at all. I assume they have us on some list because we didn't use the service they offer, (and charge unbelievable prices for) and that is why we are getting the crappy service, and no return calls from them. If you choose to use this place, be sure to take a truck load of money with you, you are going to need it. read more

I had the unfortunate experience of having to plan a funeral for my father last year. We were working with a different branch of the Sparkman Funeral Home group (Sparkman-Crane) and came to Sparkman Hillcrest to see what burial options were available. The plot salesman was completely disrespectful of our wishes, attempted to guilt us into purchasing burial accommodations well outside our budget, and generally behaved like a buffoon. His behavior was extremely embarrassing even to the funeral director from Sparkman-Crane. You hear horror stories about grieving families being guilted into buying outrageous caskets and other things because salesmen convince them that they must not love their deceased family member unless they spend extravagantly on them. Well our salesman was that guy. Sparkman-Hillcrest was the first cemetery we looked at. We all felt sick after our experience, but weren't sure if it was due to the way were treated or if it was just because of the circumstances. I trusted my gut instinct and decided to call around to other cemeteries to set up appointments to visit. Fortunately, we found another cemetery that is a great fit for our needs. I agree with Dev that the grounds at Sparkman Hillcrest are gorgeous, but at what price? The whole place seemed snobby to boot. read more

Great Place to spend quiet time alone when your stressed out and need to mellow out - Nice Landscaping and Fountains to look at - Oh and to read the headstones is a strange but relaxing thing I find - Kind of puts life in prospective read more

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Am buying a plot and services for future needs of my wife and myself. Went to the Sparkman/Hillcrest website, filled out the form and requested information and pricing; was very specific about not wanting to talk with a salesperson, asking that details be mailed and correspondence be via email. Guess what? Almost immediately got a phone call trying to set up a meeting with a counselor. Was told that they only did business in person and would not supply information any other way. Asked to speak to a supervisor, who reiterated the same story. Requested to speak to her boss and was told that she it. For the record, their competitor Restland supplied all the information asked for with printed brochures that came in the mail. All contacts have been by email. And no, I am not affiliated with anyone in the business. read more

Beautiful, helpful, classy & fair. I really have no suggestions for how I could have had a better experience. Thank you all for walking us through a difficult time in our lives. read more

We completed a pre-need funeral arrangement in October 2010 for my Mother-In-Law. They were very helpful and when the time came, we felt assured that we had made the correct decision. Unfortunately, when it came time to access the pre-need arrangement in January 2015 the customer service was very poor. We met with Michael F. and I can only assume he was new to the business all though he said he had been a minister prior to this profession. What was already "pre-arranged" took an additional 5 hours and 2 days to complete. I felt like our "pre-need and we" just needed to be processed and move on. We also met with Cheryl D. who was to "be there" for us with the aftercare and provide a "remarkable aftercare planner." This was my 4th funeral of a close family member and rest assured this was the poorest experience. Cheryl D. has yet to be heard from and it is now 2 months after the fact. She was to provide the remembrance bookmarks and it took 4 emails and 2 phones where I finally requested to speak to management regarding this order. He did take care of it and we do have them, but the hassle was unnecessary. The Funeral Director Michael F. was not there on the day of the funeral and we were given a "substitute Funeral Director". He was very nice, but not very familiar with our wishes. We had 2 family flower arrangements go missing between the visitation and funeral and just by chance I had taken pictures of all the flowers so they did locate them. Those beautiful arrangements were put back in the flower cooler as oppose to going to the cemetery or family home. WHY? No one could explain it. If I hadn't of taken pictures, who knows where the flowers would've gone because the cards had been removed. They were out of leather memorial boxes but "would try to get us one" which they did a week later. We received the "Thank you cards", but I had to ask multiple times for the stamps that were part of the package. I eventually received those a week later. Overall, it was an exasperating experience trying to keep up with the details during a time when we had lost Mother. In dealing with Sparkman Hillcrest, make sure there is a dedicated person to keep up with the details otherwise it will get lost in the poor customer service they provide. As far as my husband is concerned, in his grief, he thought the funeral was nice. But when I told him of my experience with the details, we both have decided that Sparkman Hillcrest will not be recommended. read more

This is a very beautiful place for your loved one to rest. This was the first time I had to plan a funeral and everything for a loved one so it was a bit overwhelming and scary at first. With the help of a man name John Conwell, everything was taken care of in a timely, professional, and formal manner. He was very understanding and of course clear with explaining the process to someone like me, who was not experienced at funerals at all. He was there from the beginning to the very end. It is beautiful, very well maintained, and honestly not a scary place to come by yourself. It is a bit higher than most places, but I believe it is totally worth every dime. I am a very happy person after choosing this place. I believe my grandfather is looking down with gratitude as well. Thank you Sparkman/Hillcrest Funeral Home for the outstanding service. read more

Beautiful setting for cremation garden. Very well maintained. Peaceful setting to visit my mom and dad's cremation.

Terrible terrible people to work with. Now they are Dignity health and there really isn't any dignity. Refused to take life insurance for my Dad. Tried to pad the funeral. Played used car salesman with my 83 year old mother. Dropped the ball, and charged for services we never got for my father. Left some flowers at the church, and it told 5 weeks to get death certificates. With all due respect David E at Dignity Health doesn't know what he is doing. My father certainly deserved better, I know my mother did. read more

Graves of two relatives have nothing but dirt around them - no sod, only mud and mosquitos after rains. We've called and they say they will call back, but never do. We've gone to meet with them and they promise improvements, but only partial sod planted. Poor care and even worse customer service. read more

We just arranged a burial at Sparkman Hillcrest and were assisted by Cheryl Devoto. She was absolutely respectful and sensitive in every imaginable way to our concerns and needs. Truly professional and even loving and caring as well. She constantly checked in with us about our preferences about the funeral and plot. Yes it is pricey, even so we are so glad our loved one will be buried at Sparkman Hillcrest and that we were guided in the experience with Cheryl. read more

My husband and I needed to pre-plan my mother's funeral. She is 93, lives in Dallas and although she is in good health, we knew that realistically we should make a plan. We contacted Jordan Parr, who was highly recommended to us by friends. We met with Jordan and he helped formulate our plan, including the fact that when the time comes, the funeral and burial will be in Ft. Worth, where my father is buried. Jordan exerted no pressure and didn't try to push "extras" on us. He listened to us, knew our budget and helped us stay within it. We have already recommended Jordan and Sparkman Hillcrest to several friends. Thank you very much! read more

I have been told that this is the premier funeral home, not just in Dallas, but in the United States. I was pleased with our initial meeting and the follow up to the service and immediately following, but then came the wait for the death certificates. During our initial meeting we were told that they would be ready in two weeks. After three weeks and not hearing from them I called and was told they weren't there and it may be another week. I gathered that someone may have dropped the ball from the person I spoke with. A week later, after not hearing from anyone, I called around 9:30 in the morning and was told they were there and that I could pick them up or that they could drop them off since I live so close. After saying I'd pick them up I called back around 10:30 am and left a message that if they could drop them off that day it would be great and if not, to call me back and I'd swing by on my way home from work to get them, but to call and let me know as well as what time they closed. I didn't hear from them before leaving my office at 6:00 and assumed they had dropped them off. When I got home I checked and they had not dropped them off and since it was now 6:30 I feared they might be closed. I checked my messages about the same time and they had called around 6:15 and said they had been busy, but didn't say what time they closed so I waited until the following morning and picked them up. Communications could have been clearer and if you tell someone they will have something in two weeks and find that they won't why not call and let me know, instead of making me call in and chase them down. If they really are the premier funeral home it seems that they would have a better follow up system in place. read more

My family bought funeral services directly from Jordan Parr at Sparkman-Hillcrest. Our mother already had a plot out of town, so we needed every other arrangement. We knew our Mother's death was going to happen at some point in the near future, but, of course, did not know exactly when. Jordan Parr made the process so comfortable and easy for us. He was prepared, knowledgeable and if he did not know an answer to a question (we had many!), he found the answer immediately and let us know. Jordan Parr was kind and understanding about our situation and was not at all pushy about us making a purchase. When our mother died a year and a half later, Jordan Parr talked us through the process and was there to help in every step of the way, from dealing with the out of town cemetery, to how the funeral day would work to caring for our family. He was very professional in all manners. We feel very grateful for his services and highly recommend Jordan Parr be the go-to person to help with planning and burial. read more