Excellent service, very compassionate and even followed up after everything was complete. Highly…read morerecommend.

The staff is outstanding... Where can I begin?…read more So many wonderful things to say about this place. The director; Sam Scott is an amazing person. I called them in a panic, after the sudden loss of my mother in-law. I had searched many other funeral homes, and had become discouraged due to finances and most places being strictly about getting their money and sending you out the door. Distinctive Life staff was both professional and compassionate towards our family. Mr. Scott was available to speak with us any time we needed him, and answered any and every question we had. He went above and beyond in helping us plan a beautiful graveside ceremony to lay our mom to rest. It was a very difficult time for us, and he was respectful and sincere; offering words of encouragement and kind thoughts throughout the entire process. I truly believe finding Distinctive Life was a Godsend, and I don't know what we would have done without their help.

All of the employees at Laurel Land have been wonderful throughout the entire process from planning…read moreto the viewing to the burial to the designing of the marker for my wife Lee. My family is very grateful to Kitty and all others who assisted. Thank you and blessings! Reed C

Finally after all these years,I made the time to visit the grave of my childhood friend SRV…read more After dying in a tragic helicopter crash in 1990,Stevie was buried along side his parents here in Laurel Land just southeast of where we grew up in Oak Cliff. Even on a random weekday there were fans here from Arkansas visiting his grave. R.I.P. Stevie Ray

This funeral home handled the services for our dear friend, Billie Brownlee. They did a great job…read morein every respect. To begin with, Billie looked like she was asleep in her final resting place....especially important considering how sick she had been. The casket was beautiful, the visitation was nice and respectful and the graveside service was perfect overall...again, especially considering it was done at 1:00 pm on a hot day. Everything was handled professionally. I know the family and all her friends appreciated this wonderful send-off to such a sweet lady. Condolences to all her family and friends!

I would have not chosen this as the funeral home to handle my father's cremation and service had I…read morebeen able to have a say in it. Due to extraneous circumstances around my father's passing, the family member that was in state, was out of the country when he passed and there were delays in the family being notified that were out of state. The hospice he was at called this particular place to pick up my father. I wish I would have been able to intervene sooner. The level of professionalism just wasn't at any level I would call professional. The representative that we dealt with belonged on a used car lot, and not a reputable one. I really don't want to hear about stripper funerals when I am picking out urns and planning a service. He kept telling us the wrong amount for what was due after the initial costs of the cremation, etc. A check was written the day of the service for a remaining balance and then almost a month later, we were informed that we owed them the amount we were repeatedly told was already taken care of. I had asked my in town relative when I was in TX what the deal was, so I could handle it out of my father's accounts if needed, they didn't have the answers, so I relied on a proper accounting from the funeral home. Basically, it had to come out of pocket when a month ago it could have been taken care of in a different way that we no longer had access to. It was all paid, it was just basic misinformation, miscommunication, lameness on their part throughout the whole process. They found a reverend even though I had request that they did not, who just happened to be the reverend of the used car sales man funeral guy. My father's pastor was out of the country and I figured, better to have none then someone who did not know or care about him. The Stand in reverend they found used the wrong name of my father's mother even after I had asked him to read what I had written about my father seeing as he didn't even know him. That is always great during a memorial service, especially when you are paying this person, oh I mean "tipping" them and they basically refuse to read what you prepared then say the wrong name. After receiving the Death Certificate, I realize why he used the wrong name of my father's mother, because it was also wrong on the death certificate. It is not the name listed on my father's birth certificate. Another fail. He also told us the obituary had already been run, we did not even get a copy or link to it. But, it now ends up, they never ran the obit even after charging us for it. So, they are going to run it this Friday, a month after the funeral. Another epic fail on their part. I called the funeral director, Lee, to talk to him about this, to express my overall dissatisfaction. He came out of the gate funky; like he was put out that I would even try to have a conversation with him about anything I was unhappy with. I was cut off, over talked, disrespected and hung up on. I have a feeling that a lot of more mature "gentlemen" in Texas are old school and do not know how to discuss business with a woman respectfully. I was told that it was his "right" to continue to interrupt me. Great. I was told that what I was telling him was 100% wrong and when I asked if his accounting was 100% right, he said "absolutely". I really hadn't even been able to say a full two sentences at this point. Then, he started lighting in to me about the length of time that they had to hold my father and issues he evidently had about my sister being out of the country and not having access to reliable communication methods. He actually told me she could have sent a TELEGRAM. OK. Right. Because that is such a preferred method of communication. I am sure they charged us for the time my father was there, generously, and also it was almost impossible for me to get a timely call back when I did get in the mix and start dealing with them. The location is also in a industrial-ish, not so nice area with nothing around it but hospitals. Not nice at all. The overall appearance of the funeral home is tacky. Plastic columns and plants. I would not recommend them, at all. It was a clown show at best.

My mom and I are in a very vulnerable state right now due to the passing of my father. Myiesha made…read moreus feel welcomed and was very personable. They did a wonderful job and made sure to always keep us updated and encouraged us to contact them if we had any issues or wanted to update anything. The pricing seemed pretty reasonable to us and they never pressured us to look into the really expensive stuff. The room for the actual service was not very large, they have chairs instead of pews, we did have to order some chairs to sit more people and they put a sash around them to make them look nice. They look at their job from the families point-of-view instead of just a business perspective. Over all, they did a really good job and I can't think of any complaints.

I wasn't going to write this review, but after what was said to me today, I have to state what…read morehappened to me publicly. ... When I asked Christie K. Moore what would you want to happen if you were in my place, Christie told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I met Christie K. Moore at a professional training. When my mother passed on 03/31/23 I contacted her to help with the arrangements. I met with Myeshia and paid $12,0018 for the arrangements, travel to Tulsa, and the burial plot. When we go to the graveside gazebo, my mom was already there waiting on us. After the celebration, they put my mom in a white van that had trash inside. They drove her to her final resting place and pull her out of the back of a white van with trash on the inside of it. Every funeral I have attended had a hearse, but my mom was pulled out of a white van with trash. At no time was I told the service car would be a van. I spoke with the man who came from Texas and said, why wasn't my mom in a hearse, why you pulled her out of a van? This is terrible. He said, "I am sorry, if you wanted a hearse, I could have gotten you one." Why wouldn't I want a hearse, it's a funeral. They were not packing meat across state lines. I then sent Christie a message about my embarrassment and heartbreak the same day of the funeral. She responds we can talk, so on today, we talked. I told her how I felt and that I couldn't sleep because it was so disrespectful for my mom to be in the back of a dirty van. I also stated Tulsa was my mom's hometown and I was so embarrassed. I told her, I can only bury my mom once, we can't redo this and I feel very embarrassed because this is a funeral and we did not expect nor were we told that she would be in a van. She again said I am sorry, we believe in excellence, etc. At no time, did she offer any refund or anything, just an apology. When I asked what would you want to happen if you were in my place. She told me. MY MOM IS ALIVE, SO I DON'T KNOW HOW I WOULD FEEL. If that is not the rudest, most hateful thing you can tell a person who just lost their mom. This is supposed to be a colleague of mine. I would never ever say anything so hurtful to anyone in my life. I was asking from a point of customer service or as a business owner, not to hear, you don't know how to feel, because your mom is alive. I am so hurt by that comment, I started to cry. I would NEVER use them again. Now, Bri, who did my mom's makeup deserves 100 stars, but how Christie handled the situation with me, deserves 0 stars for her lack of empathy

My family and I have used Williams Funeral Directors twice before, but after this most recent…read moreexperience, we will not be returning. The level of communication, professionalism, and care we received during one of the most difficult times of our lives was deeply disappointing. My loved one passed away on October 2nd, and his cremation did not take place until November 6th with little to no communication from the funeral home in between. It started the night he passed. Their partners took hours to arrive at the house, even though law enforcement had already informed them of his condition and approximate weight. They arrived completely unprepared, and a family member had to help them place his body onto the gurney. It was traumatic and unacceptable. The next day, October 3rd, we arrived on time for our scheduled appointment but were placed in Raul's office while he took a lengthy phone call. He later explained that he had been "looking for a casket large enough," despite not yet knowing our wishes and we did not need a casket at all. Throughout our meeting, he repeatedly joked and attempted to be overly friendly, which felt inappropriate given the situation. One of our requests was to view our loved one one last time, and Raul assured us it could be arranged for the following day. Instead, I received a call the next morning stating that viewing would not be possible "because of his size" and the need to involve a third party, which would result in additional fees. Only after several hours and my firm insistence were they suddenly able to make it happen the same day. Before the services (held eight days after his passing), I confirmed with Raul that a priest and someone to lead the rosary had been arranged. He later informed me that "Maria" from the church could lead the rosary and that I would need to pay her $100 because it "wasn't in the agreement." I reluctantly agreed. It was only afterward that I learned Maria is actually a salesperson for the funeral home. After the services, I asked Raul whether everything had been received from the doctor for the cremation. He said yes and that they were only waiting for the state's approval. Weeks passed with no updates. When I reached out on October 28th, he hurriedly told me they were still waiting on the county medical examiner and claimed he couldn't email me details because he was "out of town." Once again, only after repeated insistence on my part did things suddenly move, and we received the cremation certificate on October 30th. This entire process was far more stressful, confusing, and prolonged than it ever should have been. Losing a loved one is already devastating; families should not have to chase down information, argue for basic services, or experience avoidable delays and miscommunications. We are extremely disappointed in how this was handled and can no longer recommend Williams Funeral Directors based on this experience.

I know that death is a bad experience for everyone involved and I would think people's emotions and…read moresensitivity would run high when trying to plan funeral services, but I am surprised at some of the other reviews. These people nothing but polite, as well as empathetic. Everyone I spoke to at Williams displayed the perfect amount of compassion, while maintaining professionalism. Given the situation, I wouldn't say it was a pleasurable experience, but all of the staff went out of their way to make the experience as painless and seamless as could be.

We recently experienced the loss of my mother-in-law, and this was our first time navigating the…read moreprocess of arranging a cremation. The team at Aria Cremation Services was incredibly compassionate and understanding during this difficult time. After she passed away in hospice at our home, they came to retrieve her body but allowed us a couple of days to grieve before discussing any financial matters. This gesture gave us the time and space we desperately needed to process our loss without feeling rushed or overwhelmed. A special thank you to Alicia Nash, who was kind, gentle, and patient with us throughout the entire process. She took the time to explain everything clearly and answered all of our questions with empathy and care. We are so grateful for the way Aria handled everything with professionalism and heart. Thank you for making a difficult time a little bit easier for our family. - The Miller Family

Very unpleasant situation for anyone. When you're hurting its difficult to focus and make funeral…read morearrangements. But everyone at Aria was so empathetic and kind. Our guiding light was Crystal Bovaird, Funeral Director and Cremation Specialist. She processed us and walked us through step by step. Everything is so complicated. But she took her time with the details, very professional and very helpful. I highly recommend Arias services.

At one of the most difficult times in your life, having a compassionate and professional funeral…read moreservice provider can make all the difference. We recently lost my daughter's father, and the staff at Brown's made it a bearable experience. Kristen provided unmatched personal service throughout the whole process. We chose cremation and a private viewing with no service at the present time. The pricing was affordable and the care was unmatched. My niece who is a former funeral director recommended Brown's to us and we wouldn't have gone anywhere else. I would also like to thank Laura for her kindness and her personal touch.

We met with Jonathan today to make arrangements for my mother. He was knowledgeable, kind, and…read morenever pushy. He truly respected our preferences and made a difficult process much easier. The pricing also seemed very fair. We're grateful for his help.

It has taken me 3 months to write this review because I couldn't even find the words, I hardly can…read moreeven do so now. My mother , my best friend and matriarch of our family passed away suddenly back in April. If you are close to your mother then you already know how devastatingly painful this can be. I never in a million years would have thought that my mother would only live to be 61 years old. To have her ripped out of our lives like this is simply indescribable. My family is new to Texas and was referred to sacred by a family member. In the black community who did the body is as important as thanksgiving mac n cheese. I'm So happy that we lucked up and got it right. When I say they did the body!!! They did the body. Sacred funeral home exceeded our expectations not only as a family but as a daughter who deeply loves their mother and only wants what's best for their mother. I am telling you this is the most professional staff that there is when it comes to funeral services. Every single person in that building is kind, professional and human. I felt there was no phony shield between the staff and I. They never once were annoyed by our entourage when I'm telling you I know we were being annoying. Lol especially writing that obituary and swapping our photos every 5 minutes. Or even having too many freaking photos. Not to mention showing up with almost 10-15 people each time we came. Not once did they complain. My mother was so important and everybody wanted to be apart of her last moments. They didn't shame us for this. Myron was like my right hand man. This man is a Jack of all trades. The daughter. We had a special moment together daughter to daughter. She allowed me to privately view my mom before my other family members arrived. She just understood that I needed that time alone with my mother. She understood that from a daughters perspective. None of us talked. Complete silence but in that moment she understood. No words were needed. Mr. dedrick restored my mother back to the point where it was hard to believe she was even gone. This man has the magic touch. He was made for this. It just felt like I knew these people, I felt like they were giving us special treatment but they weren't that just how they are, isn't that crazy? Then the singer/keyboard player I think his name was Jayson, omg he was like my best friend, he was funny he was kind he was compassionate. He was the absolute best. I love these people so much and I am so grateful for the service they gave us. I know for a fact my mother is beyond happy with the service she received. God bless

My loved one passed suddenly and Idecided to go with Sacred. At first they were attentive and…read moreempathetic. But as process went on they were not transparent and would not follow through with our family's needs. Not returning calls or providing options to family in order to keep arrangements in schedule. Going with them has been a huge mistake. For the record, the director Mr Jennings is not compassionate and I found him underhanded in his business dealings with our family.