Have a great experience so far through my pregnancy. They are kind and reassuring. I just really…read moredislike their AI answering service. It really shouldn't be utilized for medical questions, makes things very awkward.

I will never go back to Alliance. The triage nurses are very rude and dismissive. The doctor with…read morewhom I saw was trying to get me change facilities of where I get my Mammograms performed to now there at Alliance, tell me their office is far more superior. I am a health care professional and know for a fact they don't have radiologist on site to read the mammograms. They hire out or state for the readings. If something is abnormal and you need a biopsy, you will end up going right back to the hospital who had performed your mammograms all along. I found the doctor at Alliance very unprofessional. The front staff weren't all that impressive, either with HIPPA violations left and right!

"Nurse" Lisa Earlls breaking HIPPA by discussing my pregnancy issues along with my vaginal…read morehealth...AT A BAR, is absolutely uncalled for. My husband and I will NEVER stop foot in that Doctors Office again.

I've tried 2 times to see Dr. Kiley. I called in January as a new patient and got an appointment…read morefor mid-April. The day before the appointment, the office called and told me the appointment was canceled (no explanation) and that the soonest next available appointment was 6 weeks later in late May. Also, I agreed to schedule at the Grand Ledge (even though I live in Lansing) office to get this 'earlier appointment'. The day of the appointment came and I hit traffic and arrived exactly 7 minutes late. They told me Dr. Kiley left already because I was late. I was absolutely shocked. First, what doctor is out the door in 7 minutes? Yes, I was a few minutes late but she must have left 1 or 2 minutes after the scheduled appointment time. Second, what doctor cancels on a patient twice? She does not seem to care about patients if this is how she treats them. I am a reasonable person but this is the worst healthcare customer service experience I've ever received.

Dr. Wichert is my obstetrician, and I've always been extremely happy with him…read more I first started seeing him when I was having a little trouble conceiving. Even though he was not familiar with Natural Family Planning (which I use to both achieve and avoid pregnancy), he was happy to look at my charts and picked up on how to read them right away. He agreed with my assessment that I needed a higher level of progesterone and put me on the medication I needed (which resulted in a baby shortly!). I continued to see him throughout my pregnancy and was very pleased with him. He was extremely reassuring one night when I had some bleeding and let me come in for an ultrasound first thing in the morning. (Everything was fine.) He was also quite accommodating to my requests about labor and childbirth, such as that I be allowed to labor and deliver in any position I chose. (He didn't end up being the one present at my son's birth, however.) Dr. Wichert has a very kind, friendly manner. Even my friend who really didn't care for male OBs liked him quite a bit.

Dr. Takyi delivered my son, and he is just fabulous!…read more Although he was not my primary obstetrician in my pregnancy (that was Dr. Wichert, who is also wonderful), he was one of my favorites in his practice, Mid Michigan Physicians OB/GYN. He has a very gentle manner and always took as much time as I needed to answer any of my questions of concerns. When I went back for a checkup for my second pregnancy, I needed to bring my little guy, who's now 14 months old. I was concerned about him being a nuisance, but Dr. Takyi was delighted to see him and reassured me that he was always welcome at the office. What a sweet man!

The doctors were very professional , competent, and friendly; My wife received great care…read more However, their billing practices are horrible. We moved to the area six months into our pregnancy. During our first visit we were given an information sheet with their prices. The nurse said that the antepartum care would be pro-rated, since we were coming to them six months into a nine month pregnancy. When we received the bill for the full amount I called billing and was told that for 1-3 visits the charge was $90/visit, but at 7 visits they charge the full amount, which comes out to $147.50/visit. A written letter to the head of billing was also to no avail. All of the out-of-state doctors we visited during her pregnancy did pro-rate their visits, so we were in effect billed by Lansing OB/GYN for work they did not do, and others were paid for.