Nicole Henderson is truly exceptional at what she does. She was very friendly and helpful to me.read more

I have been receiving SPAM from this business. That should be all you need to know. Any company…read morethat uses SPAM as a tactic should be avoided. SCAM alert!

We have been with Regions for over 20 years, and they have never put the customer first. We had…read moreover $12,000 taken from our account that Regions did not flag or contact us about. When I called on Monday, the representative said they would get back to us in 10 days. Are we serious? Ten days to address that amount of money lost for a family of four is insane. What is someone supposed to do? It has now been three days, and Regions has yet to reach out or even look at the claim. They have no policy in place for families affected by this. It's absolutely ridiculous. We were talking to another bank in town, and they said they would provisionally put the funds back while they investigate so people wouldn't be in this situation. Considering how large Regions is, it's very sad they treat their customers this way. I don't care about your policy; your job is to protect and support others. We will be moving our money.

Love regions. Lifetime customer!!! They offer great service and are helpful. I do wish they had a…read morestudent credit card because I think they'd get even more business if they did so.

Great bank to deal with! Excellent service! My family has been banking with Regions for over 30…read moreyears, and they have the best customer service! My family currently has a mortgage loan with Regions (they've been originating loans with this bank for over 30 years). It's excellent they use Blend (excellent digital origination platform) for Home Equity Lines of Credit, but I would like to see its use expand to Home Equity Loans and, of course...purchase, refinance, and construction and renovation mortgages as well. It would help getting a mortgage much easier and convenient.

If you are unfortunate and have your accounts hacked, don't expect Regions to back you up. Customer…read moreservice is awful. It is impossible to get any help over the phone. Emails and letters are ignored. I lost $10,000 and was reimbursed for only $6,000. Not able to get anyone to show me how this decision was made. I live on social security so this was very frustrating and disappointing

We love our advisor Josh Cothran. He just moved offices to this location from Liberty Park…read more The offices are nice like most financial buildings. they offer water and coffee. We have been with Ameriprise for years and our last advisor retired so we have been with Josh for almost 2 years. Come give him a try! He is full of energy -knows a lot- and most importantly our portfolio is doing well!!!

My husband and I transferred our accounts from Michigan to Alabama when we relocated here. His…read moreaccount was assigned to someone, and when I asked to be with the same adviser, Elaine, the office manager, said I could not, because you need to have a large amount of $$ to have that particular adviser. I told her but I have more money in my account than my husband... this didn't make any sense. This was at a Charles Schwab event, and I felt humiliated. I had never been treated like this in Michigan. I did get the same adviser, but our customer service was never up to par. Only my husband would get annual calls about his account, no one there would contact me. We have since transferred out accounts to another financial planner and we are through with Charles Schwab. I cannot advise anyone to use this firm.

The Birmingham branch of Charles Schwab offers helpful seminars, where they explain their views of…read morethe market, various products and who might benefit from them. Their suggestions have always had my best interest at heart. They also periodically offer a free "shredding" event where you can take large amounts of old papers to be safely disposed of. Even though I have a modest account, I have always been treated professionally and courteously by Elaine, Lynn and the other professionals at this branch (as well as the national 800 number). I have recommended the Birmingham branch of Schwab to family members and co-workers and they have all been pleased.