They used to be great at the pharmacy, really kind and extremely accommodating, but I can only…read moreassume the huge lawsuits they faced forced them to be really rigid and treat their customers more like numbers than humans. It's sad. They often say a medication is processing (not a long event) and they say it will take hours to days to fill. I've had to step in for a friend who they were treating poorly not filling his prescription. As soon as I simply said I'll be there in an hour without asking if I could come suddenly they should fill it. Pathetic.

Shout out to Cory and Erin in the pharmacy. They have gone above and beyond to help us get through…read morethe insurance hurdles to get us all the Rx we need for a 5 month trip out of the country.

STORE CLOSING . . . GOING OUT OF BUSINESS!!! This store has…read morehad empty shelves for probably a year or more while the company was facing bankruptcy. It was finally announced recently that this store is closing permanently and supposedly the last day will be June 28th, 2025 (or sooner if they sell out of inventory which is currently 20-75% off). There was a time in the past that I thought this was a decent drug store, but it hasn't been that way for some time . . . NO Cheers!

Place is mad depressing....1/2 the shelves are empty! Has to be going out of business soon.read more

Sorry but must tell customers of THE CVS policy for prescription I just picked up for…read moreGentaminicn. Ordered by my dermatologist. When I picked up the prescription, it was in a bag stapled Shut. This is normal. It was picked up March 7. The expiration date was September 2026. 6 months !!! it even had a handwritten tab stating expiration date September 2026. Like they were glad they got a sucker the take there dated drugs. I repeat, That is a usage date of only six months. What's that all about? So I called the pharmacy and talked to a pharmacist. I told him I did not open it and I wanted to get a new one with an expiration of at least a year. They saI'd they couldn't do that. We went back-and-forth and not in an argumentative way. No bending By CVS. I Lost. This is wrong. $22 and I'll be able to use it for a short period of time and if my dermatologist pulls me back in for a couple more opportunities where I may need this, I may have to buy a new one if I want to stay within the expiration date. So yes, CVS Bethel Park. THE RATING IS CORRECT. ONE only because I CAN'T GO ANY LOWER.

Live in a different state and didn't have my insurance cards. Needed an ER and then meds. By the…read moretime I arrived at the pharmacy I was tired, in pain and ready to be horizontal. The staff here were so proficient! Caring, understood the mission and had magically figured out all the administration before I'd arrived. Notably, they were busy but gave me and everyone 100% of their attention; the line moved quickly! Overall very consummate professionals and I greatly appreciated their help in my time of need.

Ever since the other rite aid closed this location is absolutely terrible , no one ever answers the…read morephone and if your lucky and someone does the person who answers is rude. Always long line at pharmacy and drive thru I'm switching pharmacies

Have been getting prescriptions here for years, and have found the Pharmacists to be professional,…read moreand helpful---especially Gil. The parking lot, on the other hand, is in terrible shape and is in dire need of repair. Trying to avoid the potholes coming in is a bit challenging.

I do not recommend this Pharmacy. I have switched to another in the area due to extreme…read moredissatisfaction- after using this pharmacy since 2007. I never had many if any prescriptions so I guess it's hard for me to accurately say if it's gone down hill or not but I know in the past few months that I have had several new prescriptions and the entire experience at Giant Eagle has been horrid. I really do hope that the management reads these reviews and takes them seriously as honest constructive criticism and tries to make things better. Trying to call the pharmacy and actually speaking to a person is nearly impossible. I had to call 20 times over 2 days to finally get through. Red flag there. Not enough staff. Secondly, when you finally do get through - you are greeted with overly rude, condescending and outfight hostile staff. Nobody should have to put up with that kind of treatment. NOBODY I blame management, the workers are just a reflection of their work environment and the supervisors they work for. Something is seriously wrong here. Not going back

If i could give this place no stars i would. They constantly screw up! Why do we keep going back?…read more I have an automatic script every month, this time they said they put it back in stock , but its unavailable to be refilled until 4 days later , because they are out of stock!! They gave me pills that had someone else's name on it and tried to say, "it happens sometimes!" Come on people this isn't like getting the wrong food order, it's medication, life altering stuff! I will not go back again... Total idiots, that get paid tooo much.

good place to buy personal care and supplements and vitamin supplies if you plan ahead and follow…read morerules.

They didn't give me back my COVID card when I checked out. I called back and they said they would…read moresend in the mail, but they never did.

I have been going to Asti's Pharmacy since they opened & I would never think about going anywhere…read moreelse. The owner, Dan Asti is really one of the best guys I know. I mean the guy is a mensch! He really cares about his patients and will bend over backwards to help them in any way he can. If I ever move out of the state I will continue to use them as my pharmacy. (they offer to mail out your scripts which is super convenient) To Mr. Asti & the entire staff at Asti's Pharmacy, I thank you for all of the help & great service over the years! I highly recommend them!!

this afternoon i went to asti's to talk about a phone call a lady made with me earlier, and this…read moreguy was very rude, i was being nice and talking with him super friendly, after minutes trying to explain the situation he was talking with a certain tone i didn't like, however, another person came up to me and helped me with everything i needed to know! unfortunately i don't know his name, but that's literally his job to help me with whatever i need help with, i hope you guys get new better friendly people to work in there, just like the second guy.

Awful. Lisa your Pharmacist has been rude to myself and my family. She was completely out of line…read moreon what she said to me. I'll never go back. You're welcomed to inquire if you like to know. It may better than just erasing my review. Don't you think?

The pharmacists are very kind and helpful, but techs don't know what they are doing and it really…read moreslows the process. There is a rule that you can fill your prescription two days early as long as thirty days had passed since your last refill. This CVS apparently eliminated that and now you have to run out of your prescription to refill your new prescription. My doctor specifically suggested I fill two days early in case there is ever a problem, so this is inconvenient and against my doctor's wishes. It's sad to see a pharmacy controlled so tightly by the government they do a disservice to their customers health. While the FDA gets more restrictive and unnecessarily cruel by the day, patients are left fighting to get basic medications for care their doctor wants them to receive. Lastly, one pharmacist I am familiar with let me refill a controlled substance two days early (per usual) as long as I paid in cash because the rule is really from the insurance agency not the government, but the pharmacist I spoke to the next day lied and said that wasn't possible. I checked the Internet and government regulations in PA as well as CVS and the second pharmacist was in fact lying. It's in her right to do so, but seems cruel when a doctor is telling the patient it's beneficial to fill two days early. The second pharmacist treated me like a drug seeker, a more and more common occurrence as the FDA makes up "epidemics" and "shortages". It's such a sad fact about how this country treats healthcare.

Totally adequate Rite Aid; good selection, friendly staff, helpful pharmacy. The only issue is that…read morenone of the older staff have been trained to troubleshoot the self checkouts, so if you encounter an issue they can't help you. That's not their fault and it's clearly a point of frustration, management should prioritize training and teach them to use the technology their customers use.

Who's there two weeks ago buying Claritin D. Told the guy I wanted the store brand. He came back…read moreand told it was $26. Fifteen days before that it was $16. That kind of price jump is ridiculous. I know everything is going up in price, but to increase medication that much is terrible. I don't recommend Rite Aid anymore and will be taking business elsewhere,