Beacon overpromised and underdelivered…read more The cons: Sub-par deliverables, frequently filled with typos, formatting issues, and errors. Their strategy was either generic or nonexistent, with no clear plan tailored to our business. SEO was completely overlooked until we raised concerns, only to be told it wasn't included in our current package (which is why they hadn't noticed that it had dropped). Worst of all: the website team. We've worked with a number of web teams in the past, and Beacon's web team was by FAR the slowest, least responsive, and required the most hand-holding and clarification of any team we've ever worked with. We waited up to two months for basic fixes (like broken buttons), and some were never resolved at all (and then quickly resolved in 24 hours by a new non-Beacon team). Turnaround times were poor across the board, and we felt like we spent more time fixing mistakes than moving anything forward. When we voiced concerns, there was little accountability. Beacon stood by work that clearly missed the mark, without having actually seen it. The Google Ads setup was a mess, poorly targeted from the start, and (again) full of issues no one double-checked or caught (fixed by a new ads team within a week). We felt constantly frustrated and behind. Ultimately, this partnership caused a direct, measurable decline in our revenue. Organic traffic, website performance, overall leads...all dropped--working with Beacon cost our business thousands of dollars. The pros: Two stars only because our marketing managers WERE kind and responsive. Gidion, in particular, took over our account and worked hard in the final months to try to address our concerns. And after we ended the contract, the CEO did reach out directly to ask for feedback. But based on our overall experience, we cannot recommend Beacon for marketing services.

Last Friday night I messaged Jennifer regarding a portion of my website getting a 404 message,…read morethinking that she might get back to me in the morning, but most likely on Monday. I was responded to within moments. Before 15 minutes had passed it was discovered my site had been hacked and her technician while on vacation was logged in and fixing the issue. I am so ridiculously pleased with the above and beyond level of service I received I don't even have words. I find the staff at Beacon easy to communicate with and pleasurable in general. I am grateful for the role they play in Anchorage marketing... Making it accessible to the smallest of businesses and educating the business community through conferences of leaders in social media, and inbound marketing. Rob and Jennifer don't stop. This is the kind of work that creates greatness!

My boss told me to get 20 copies of a corporate safety dvd made by 4PM today. I rushed over to…read moreKinkos where they informed me that they do NOT make copies of videos, but, luckily, they directed me to Buzzbizz Studios. Located downtown they are only a couple blocks away from my work. I always feel bad walking into a business and telling them that my emergency is super important and they have to get it down NOW, but the folks at Buzzbizz were super helpful and said that they would get started on it right away. I dropped it off at 10:30 a.m. and they had the videos done by 12 p.m. I definitely recommend working with Buzzbizz for all your media needs!

My wife and I had them print some flyers for us. The quality was good and the design process was…read morepainless. Some of the better pricing for these services in AK.

Phenomenal support and delivery! Gonzalez Marketing was our…read moreevent planner for a 2-day conference the first week of April and they were instrumental in helping deliver a successful and well-received event. They were fully engaged throughout the planning process, bringing ideas and multiple options to meet the team's goals throughout its development with a focus on budgetary needs. Communication throughout the planning was timely and they were regularly engaged with each conference sub-committee, which helped keep the process flowing smoothly. On-site set-up and support during the event were well laid out and ran smoothly. Any issues that did arise, and they always do, were handled swiftly with the attendees never realizing it had occurred. I will definitely be teaming up with Gonzalez Marketing for future events. Thank you for a great conference!

they did an amazing job! on time and very thorough and reasonably priced. I highly recommend them…read moreto my family and friends

These people are amazing! I hired them last October to clean my deceased partner's house. They…read moredrove down from Anchorage to Kenai during a windstorm that kept knocking out my electricity and proceeded to deep clean the house. They went above and beyond, repairing the ceiling fan, hanging artwork that my partner had never, in several years, managed to place on the walks, moving furniture for me, and hauling trash. The house sparkled, they really went above and beyond. I can't even say how much it helped my grieving process and feeling of being completely overwhelmed. I cannot recommend them enough!

Recently, I had the opportunity to work with Jenna on rebranding my company. The work that she…read moreperformed for us was above and beyond my expectations. Her art is amazing. Her creativity is outstanding. I would highly recommend her.

Jenna was incredibly easy and fun to work with! She listens to every detail and cares in every…read moremoment. After she collected all my thoughts and information, she came back with a logo so perfect, I honestly couldn't believe it. I will always go back to her for any graphic needs. Do yourself a favor, work with this woman! Thank you so much, Jenna!

I don't write many Yelp reviews but every once in awhile I feel so grateful to a company or…read morebusiness that has helped me that I must shout out to the world my gratitude and encourage others to benefit as I have benefited. We've owned a house in Eagle River for 5 years that we rent (mainly during the summer) on HomeAway/ AirB-n-B. In these past 5 years we have tried different options for the "transition cleaning" between the guests and I have never been as happy as I have been this summer working with Shannon and her team at ER Best Cleaning. They are fast, the cleaning is (in my opinion) EXCELLENT, they are problem solvers, they take feedback and do the specifics that were asked of them (without having to ask twice). They are also organized with their business, for example with our situation the days they need to clean vary all the time (so its not a set day each week) and they have always been on-time and cleaned the day we've asked. Their pricing is very fair and payment is also super easy with a Paypal link via text so I can track that I've paid. No doubt about it... 5 star company. They are also pleasant to talk with and interact with too! :-)

She went above and beyond with my deep clean! Super friendly and easy to talk to, and she got…read moreeverything done exactly how I wanted. My home feels so fresh now -- definitely recommend Citrus Cleaning!

scammers. rip off. paid 4 hours for a quick clean and only had my oven and fridge cleaned. then…read morethey tried to say they didn't bring enough cleaning supplies and left our unit filthy.