Brindan un buen servicio al recomendarte la variedad de productos y darte varias opciones conforme…read moretu presupuesto.

i went inside, and needed to throw away a cup. i asked the rude gentleman behind the counter if…read morethere was a garbage. He said there was no trash can in the entire store. (which is really hard to believe). he started raising his voice at me when i questioned this. and then started calling me sensitive, because i wasn't reacting to his nonsense. customer service is a thing of the past. 10/10 don't recommend. they'll never get a dollar out of me.

Great cigar lounge. Friendly people. I've been well cared for by the staff. Very large humidor…read more Might be bigger than my apartment.

My spot, period. Great bar, top shelf bar, great location and good people from all walks of life.read more

They have one of the better selections of pipes in Dallas. Unfortunately the owner will not stand…read morebehind his products. I purchased two Nordings from him last week. Upon attempting to clean them for the 1st time one of the shanks broke on one of them. The young man behind the counter called the owner and sent him pictures. The owner refused to credit or offer a return. I own 50 or 60 pipes and have only encountered a warranty issue once. That was at El fuego and they credited towards a new pipe without a second thought. Buyer be warned the selection here is good but if you have an issue they will absolutely not stand behind their offerings. .

Good variety of cigars no mater what you're looking for, the St Duponts caught my eye as soon as i…read morewalked in. Very private shop but happy with the location and also selection

These guys know about cigars for real. I came in there with no experience at all and after two…read morevisits I feel confident enough to browse and try new kinds but I will forever remember the first cigar they recommended to me. This place is definitely beginner friendly. Also service member/ vet friendly!

As someone who enjoys the leaf, upon moving to Dallas 7+ years ago, finding an awesome cigar shop…read morewas a priority for me and Cigar Warehouse quickly became that place. During this time, they relocated from a much smaller location to where they currently reside which has a lot more space. They took advantage of this space and created a huge walk-in humidor along with establishing a couple of lounge areas which included TVs. As with everything else, due to the arrival of covid, they have made a few adjustments to ensure safety. For openers, as per local ordinance and mask is required to enter the store. Both entrances to the walk-in humidor have hand-sanitizer stations with signs requiring the use of the hand-sanitizer before entering the humidor. They are restricting the lounge capacity to allow for physical distancing. The staff here continues to be very knowledgeable when it comes to cigars and the necessary accessories. They are very aware of their inventory and whether a specific item is available. In the event it is unavailable, they will recommend something similar to try. On my most recent visit, I called ahead of time to check on two different cigar labels, one which they had and unfortunately, the other they do not stock (it is a boutique/small batch cigar label which can be difficult to locate). These are interesting time we are currently experiencing and places like this are adjusting as best they can to safely accommodate customers. To assist with this, you can call ahead and place your order which they will have at the counter upon your arrival. Cigar Warehouse continues to be my cigar shop of choice. If you are a #BOTL or #SOTL, I highly recommend checking them out.

Upon entering I received a Warn and friendly welcome. The selection was was good, something for…read moreeveryone. the prices where very reasonable for everyone

Really nice cigar lounge. Went in to buy my brand and they didn't have any of the Nubs. That's the…read moreonly reason for the 4 starts. Everything else looked super nice. Spoke with one of the employees and they even ship cigars... so that is great. Real cool place to relax and smoke one.

Paul, JORDAN, and Jason really know their cigars! And they are willing to take the time to share…read moretheir knowledge about each and every brand and help you make the right selection. The humidor is amazing and so well laid out with such an amazing selection. And, it's pretty amazing to stand out on the patio and watch $20 million jets takeoff, too!

This was my first time at this Cigar shop and lounge. I was introduced to the different flavors and…read moretypes of cigars that they have to offer. No, I'm not Cigar Connoisseur but I do like smelling the different flavors from time to time. I prefer being outside though just because the smoke can be somewhat of a smokescreen.

The staff does not answer the phone and when I showed up they did not have the dry snuff I wanted…read more This place is a waste of time and has poor customer service.

Great Selection, Customer Service, and cost was reasonable! Cashier was very nice, patient, and…read moredidn't hover over me as I made my selection which I really enjoy these days. Overall very happy i decided to drive a couple extra minutes rather than go to the closest option. Highly recommend them to anyone looking for glassware!

With craft beer cellar gone, this is the ONLY place I've seen near East Dallas with a great…read morelocal/regional craft beer selection. Right on Greenville. Highly recommend for craft beer lovers.

This is the best C-Store on Lower Greenville~ Hell of a…read moreselection of wine & beer. You won't need to search everywhere for the unique drink you're wanting... Good Family Run Business. Give them a whirl! Liquor store coming soon next door!

Very nice staff. Decent selection of quality cigars. Reasonable prices. Was in town for work and…read morefound this was close to my hotel.

Horribly rude staff! The one girl just sits on her butt and doesn't even get up. Super rude! If…read moreyour white you will get treated nice but if your another minority you won't get treated nice here yet it's minorities that work here.